Top 25 senior help desk analyst Jobs in remote

Senior IT Business Analyst-Accounting Systems
BrandSafway —Remote
- $95,000 - $130,000 a year
- Full-time
- Remote
- 5 years
- Research
- SQL
- Disability insurance
- Health insurance
Quick Apply
14d
Sr. People Data Analyst
Included Health —Remote
- $132,060 - $172,872 a year
- Full-time
- Urgent Care
- Mid-level
- SQL
- Paid parental leave
- Disability insurance
Quick Apply
5d
Sr. Analyst - Provider Platform
SkinSpirit —Remote
- $115,000 - $135,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
Senior IT Operations Analyst
Fixify —Remote
- On call
- Remote
- Google Workspace
- 5 years
- Windows
7d
Senior Data Analyst
Array —New York, NY
- $80 an hour
- Full-time
- Remote
- SQL
- Analysis skills
- APIs
- Commuter assistance
- Health insurance
Quick Apply
Continuous Opening: Senior Application Security Pentester REMOTE
Independent Security Evaluators —Baltimore, MD
- $115,000 - $165,000 a year
- Remote
- Public speaking
- Analysis skills
- Mentoring
- Paid training
- Health insurance
Quick Apply
Senior Data Engineer
Corporate Tools —Post Falls, ID
- Up to $150,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays
Senior IT Data Analyst
Allied Benefit Systems —Chicago, IL
- $95,000 - $105,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- HIPAA
- Disability insurance
- Health insurance
Senior Tableau Analyst
Keeper Security, Inc. —Remote
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Paid jury duty
- Disability insurance
Sr. Data Engineer
Octave —Nashville, TN
- $142,600 - $176,000 a year
- Full-time
- Remote
- Computer Science
- 5 years
- System design
- AD&D insurance
- Paid holidays
Quick Apply
Sr Analyst Clinical Report Writer (Remote)
Cape Cod Healthcare —Hyannis, MA
- $90,000 - $127,500 a year
- Weekends as needed
- Remote
- Microsoft Access
- Bachelor of Science
- Mid-level
Senior Data Analyst - Operations
Spire Orthopedic Partners —Stamford, CT
- $102,900 - $154,300 a year
- Full-time
- Remote
- 5 years
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Sr IT Support Analyst | Wayne, PA | Rate Open
Two95 International Inc. —Wayne, PA
- Full-time
- Remote
- Writing skills
- Windows
- Bachelor's degree
Quick Apply
Epic Products Analyst, Sr- Epic Referrals
Orlando Health —Orlando, FL
- Full-time
- Remote
- Computer Science
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Loan repayment program
Senior QA Analyst, Privileged Access Management
Keeper Security, Inc. —Remote
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid jury duty
- Disability insurance
Senior QA Analyst, Privileged Access Management
Keeper Security —Remote
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid jury duty
- Disability insurance
Product Data Analyst
Wand —New York, NY
- $145,000 - $175,000 a year
- Full-time
- Remote
- SQL
- Senior level
2h
Senior Identity & Access Management (IAM) Analyst
EquipmentShare —Columbia, MO
- Remote
- Background check
- Pass drug screening
- System design
- Paid holidays
- Health insurance
Quick Apply
2d
Epic Products Analyst, Sr
Baptist Health —Homewood, AL
- Full-time
- Remote
- Computer Science
- High school diploma or GED
- Senior level
- Paid parental leave
- Loan repayment program
1d

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Senior IT Business Analyst-Accounting Systems

BrandSafway -
Remote

Quick Apply

Job Details

Full-time
$95,000 - $130,000 a year
14 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Optimizing workflow processes
Jira
Accounting systems
Operational analysis
Requirements specification
Requirements design
Finance
Procedural guides
5 years
Triage
Software implementation
Visio
Research
Incident Escalation
SQL
Technical solutions implementation
Continuous improvement
Confluence
Construction industry experience
System validation
Customer support ticket management
User acceptance testing
Software documentation
Accounting and finance experience
Payroll
Logistics company experience
Digital project management boards
Construction
Analysis (software development lifecycle)
Defect tracking tools

Full Job Description

At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team!

Job Summary:

The Senior IT Business Analyst – Accounting Systems serves as a functional IT partner supporting a heavily customized ERP and accounting systems environment. This role works closely with Accounting, Payroll, Operations, and IT teams to troubleshoot issues, gather business requirements,

support testing efforts, document processes, and improve operational workflows across the organization. This is not a software development role. The position is focused on functional systems support, business analysis, ERP-related troubleshooting, and user support within a legacy/customized systems environment.

Key Responsibilities:

Partner with Accounting, Payroll, Operations, and IT teams to gather and document requirements.
Translate business needs into detailed functional specifications for developers and technical teams.
Support and troubleshoot issues within ERP and accounting systems environments.
Coordinate and support User Acceptance Testing (UAT) for system enhancements and changes.
Create and maintain process documentation, functional specifications, process flows, and user guides.
Assist with system configuration, testing, and implementation activities. ·
Provide support to end users and assist with Help Desk ticket triage and issue resolution.
Research system issues independently and coordinate with developers when technical escalation is required.
Support ongoing process improvement initiatives and identify operational efficiencies.
Become a subject matter expert in assigned ERP/accounting system areas.

Qualifications:

5+ years of experience in Business Systems Analysis, ERP support, or functional IT support roles.
Experience supporting accounting, payroll, AP, AR, or financial business processes.
Strong communication and documentation skills with the ability to work with both technical and non-technical teams.
Experience troubleshooting functional system issues and supporting end users.
Comfortable working in legacy or highly customized systems environments.
Strong problem-solving skills with the ability to work independently.
Experience with Visio, Jira, Confluence, or similar tools preferred.
Basic SQL knowledge or query experience is a plus.
Experience in construction, manufacturing, industrial, logistics, or distribution environments preferred.

The ideal candidate will come from a functional ERP or business systems background and have experience partnering closely with accounting or finance teams. This person should be comfortable operating in environments with older/customized systems, solving problems independently, supporting end users, and helping drive process improvements.

BrandSafway offers a competitive benefits package that includes medical, dental, vision, life and disability insurance along with a generous 401k plan.

About Us:

BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. Through a network of ~340 strategic locations across 25 countries and ~40,000 employees, BrandSafway delivers a full range of industrial service solutions. BrandSafway supports maintenance and refurbishment projects as well as new construction and expansion plans with unmatched service from expert local labor and management. Today’s BrandSafway is At Work For You® — leveraging innovation and economies of scale to increase safety and productivity, while remaining nimble and responsive.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or veteran status.

Notice to all potential job candidates:

Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for tentatively special treatment or consideration. If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at [email protected] and provide the name of the individual and any other documentation or proof of such an act.

#LI-CL1

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Refine Your Search

senior help desk analyst jobs in remote

Senior IT Business Analyst-Accounting Systems

Sr. People Data Analyst

Sr. Analyst - Provider Platform

Senior IT Operations Analyst

Senior Data Analyst

Continuous Opening: Senior Application Security Pentester REMOTE

Senior Data Engineer

Senior IT Data Analyst

Senior Tableau Analyst

Sr. Data Engineer

Sr Analyst Clinical Report Writer (Remote)

Senior Data Analyst - Operations

Sr IT Support Analyst | Wayne, PA | Rate Open

Epic Products Analyst, Sr- Epic Referrals

Senior QA Analyst, Privileged Access Management

Senior QA Analyst, Privileged Access Management

Product Data Analyst

Senior Identity & Access Management (IAM) Analyst

Epic Products Analyst, Sr

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