Top 4 senior pharmacy technician Jobs in remote

MTM Clinical Specialist
OUTCOMES OPERATING INC —Remote
- $22 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Wellness program
- Paid parental leave
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Senior Pharmacy PA/Appeals Technician
Optum —Cheyenne, WY
- $17.74 - $31.63 an hour
- Weekends as needed
- Remote
- Microsoft Word
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- Computer literacy
- AD&D insurance
- Employee stock purchase plan
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The Cigna Group —St. Louis, MO
- Overtime
- Remote
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- Basic math
- Paid holidays
- Health insurance

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MTM Clinical Specialist

OUTCOMES OPERATING INC -
Remote

Quick Apply

Job Details

$22 an hour

Benefits

Wellness program
Paid parental leave
Health savings account
Paid holidays
Dental insurance
401(k)
Flexible spending account
Paid time off
Adoption assistance
Parental leave
Vision insurance

Qualifications

Computer operation
Microsoft Excel
HIPAA compliance
Microsoft Outlook
Phone communication
Interviewing clients
Writing skills
CMS
Pharmacy Technician License
HIPAA
De-escalation techniques
Conflict de-escalation
High school diploma or GED
CMS regulatory compliance
Clinical data entry
Telephone interviewing
Clinical confidentiality policies
Medical terminology
Technical Proficiency
Quality data entry
Customer data entry

Full Job Description

JOB SUMMARY

The Medication Therapy Management (MTM) Clinical Specialist will provide assistance to the MTM Pharmacist(s) to support our mission of delivering safe, effective, and affordable medication therapy to our target population. The Medication Therapy Management (MTM) Clinical Specialist will support the MTM Pharmacist(s) in providing outstanding customer/patient service. In addition, will assume the responsibility of performing technical and clerical duties, which do not require the professional clinical judgment of the Pharmacist. This includes inbound/outbound call handling discussing the benefits of a Comprehensive Medication Review and scheduling patients for a review with a pharmacist.

ESSENTIAL DUTIES & RESPONSIBILITIES

Team Based Patient Care Activities

Contact patients via phone to introduce and explain the benefits of the MTM program and ensure patients are prepared to complete the MTM service at their scheduled appointment time.
Accurately conduct telephonic patient intake by inputting demographic, allergy and medication information into the MTM platform.
Document patient questions and/or concerns for the pharmacist to address directly with the patient.
Contact patients as needed for follow up and adherence monitoring.
Complete outreach to prescriber offices regarding pharmacist's interventions
Other duties as assigned by leadership

Scheduling Activities:

Contact patients to introduce and explain the benefits of the MTM program
Schedule appointments for the MTM Pharmacist(s) to complete Comprehensive Medication Reviews, Disease State Medication Reviews, or Targeted Interventions
Receive and respond to incoming patient calls; take appropriate action based off protocols and use critical thinking skills to escalate calls to appropriate parties when needed
Accurately document all discussions with patients and schedule follow up appointments as needed
Update patient demographic information in the MTM platform
Obtain correct/updated health care provider contact information

General Activities:

Provide exemplary internal and external customer service through prompt, professional, and polite communication
Perform auxiliary functions essential to the efficient operation of the department
Meet productivity and performance expectations set forth by manager.

KNOWLEDGE & REQUIREMENTS

Strong Telephonic Skills – Ability to speak clearly and communicate fluidly with senior citizens and healthcare professionals alike
Excellent Listening and Interpersonal Skills – Ability to convey warmth and empathy to others while patiently employing active listening techniques
Healthcare Professional-level Communication Skills – Ability to articulate complex information, both verbally and in writing, in a clear and concise manner to a variety of audiences
Professional Demeanor – Consistent demonstration of a professional attitude and behavior
Exceptional Interviewing Skills – Ability to probe and question patients to extract information to understand concerns and needs
Conflict Resolution Skills – Ability to defuse potential customer conflict and respond supportively to patients through use of appropriate tone, questioning, or counsel
Strong Work Values – Ability to follow all company and departmental processes and procedures
Self-Management Skills – Self-motivation, organization, and attention to detail
Knowledge of the Law – Understanding of basic compliance measures for the CMS programs, and ensure privacy and confidentiality as required by HIPAA, company and department guidelines
Computer Technology Competency - Proficiency in use of Microsoft Word, Excel, and Outlook, with strong data entry skills and ability to multitask using multiple databases/applications
Diligent healthcare professional in operations environment, ensuring high level of attendance and exceeding productivity benchmarks. Dedicated to maintaining exceptional standards in a patient-centric environment, prioritizing quality care

Preferred:

High school diploma or equivalent
Outpatient pharmacy technician experience
Medication reconciliation experience
PTCB Advanced Certified Pharmacy Technician (CPhT-Adv) certification
Completion of a Medication History Education Training Program
Medical background or alternative patient care experience
Experience coordinating, delivering, and or supporting MTM programs
Experience with MTM Platforms, electronic health records and scheduling software

Required:

Active pharmacy technician license in state of residence where required and current National Pharmacy Technician Certification (ExCPT or PTCB)
Proven record of excellent attendance and punctuality
Extensive understanding of:
- Medications and medical terminology, including basic disease state knowledge
- Pharmaceutical therapeutic categories and common indications of medications
- The pharmacist’s clinical role in the care of patients
Proven ability to:
- Use and pronounce common medical and pharmacy terms correctly, including medication names
- Use and understand pharmaceutical references
- Evaluate information from both oral and written sources and report information to pharmacists
- Follow step-by-step instructions and enter data accurately into MTM database with close attention to detail
- Provide excellent customer service with a can-do attitude
- Work independently in a collaborative environment

EDUCATION & EXPERIENCE REQUIREMENTS

Minimum years of work experience: 1 year
Minimum level of education or education/experience: High School Diploma

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Frequent sitting in stationary position at a desk
Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
Occasional twisting of body
Occasional reaching by extending hands and arms in any direction
Occasional lifting, pulling, or pushing

What’s In It For You?

Medical, Dental and Vision Plans
Voluntary Benefits
HSA & FSA
Fertility & Family Planning Benefits
Paid Parental Leave
Adoption Assistance Program
Employee Resource Groups
Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
11 Paid Holidays
Corporate Wellness Program
401(k) plan offering both pre‑tax and Roth contributions, plus an employer match

The starting rate for this position is $22.00 per hour. The actual rate of pay offered will consider candidate’s geographic location, job related knowledge, experience, and skill amongst other potential factors. There may be a bonus or commission, and/or a long-term incentive that will be provided as part of the compensation package, along with medical, financial and/or other benefits, depending on the level and position offered.

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senior pharmacy technician jobs in remote

MTM Clinical Specialist

Senior Pharmacy PA/Appeals Technician

Pharmacy Technician Senior Representative - Accredo- Remote, MO

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