Top 1493 senior technical support specialist Jobs in remote

Customer Support Specialist
AdQuick —Remote
- $80,000 - $85,000 a year
- Full-time
- Remote
- SQL
- APIs
- Communication skills
Quick Apply
14d
Sr. Cybersecurity Specialist/Trainer - CCA Cert Required
Edwards Performance Solutions —Remote
- From $140,000 a year
- Full-time
- Classroom
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS
National Interstate —Remote
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Finance
- Commuter assistance
- Employee stock purchase plan
Senior Turbine Support Engineer/ GE Steam Turbine Specialist
Argo Turboserve Corporation —Remote
- $70,000 - $120,000 a year
- Full-time
- Remote
- Project management
- Bachelor's degree
- Travel
- Health savings account
- Health insurance
Quick Apply
Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Kentucky (Louisville, Lexington)
Avanos Medical —Kentucky
- Full-time
- Remote
- Skilled nursing facility
- Microsoft Outlook
- Surgery
- Health insurance
- 401(k) matching
Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Virginia / Washington DC
Avanos Medical —Virginia
- Full-time
- Remote
- Skilled nursing facility
- Microsoft Outlook
- Surgery
- Health insurance
- 401(k) matching
Tamil Interpreter
LanguageLine Solutions —Remote
- $0.60 - $0.75 an hour
- Part-time
- Remote
- Background check
- 18 years or older
- Pass drug screening
- Opportunities for advancement
- Referral program
Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Connecticut
Avanos Medical —Connecticut
- Full-time
- Remote
- Skilled nursing facility
- Microsoft Outlook
- Surgery
- Health insurance
- 401(k) matching
Dinka Interpreter
LanguageLine Solutions —Remote
- $0.75 - $0.90 an hour
- Part-time
- Remote
- Background check
- 18 years or older
- Pass drug screening
- Opportunities for advancement
- Referral program
Senior Contracting Specialist (Remote 1099)
Concordant, LLC —Remote
- $30 - $34 an hour
- Full-time
- Remote
- 5 years
- Writing skills
- Bachelor's degree
Quick Apply
7d
Senior Marketing Specialist
Alphident Technologies Inc —Remote
- $65,000 - $80,000 a year
- Full-time
- Remote
- 5 years
- Master's degree
- Senior level
- Paid holidays
- Health insurance
Quick Apply
10d
Karenni Interpreter
LanguageLine Solutions —Remote
- $0.75 - $0.90 an hour
- Part-time
- Remote
- Background check
- 18 years or older
- Pass drug screening
- Opportunities for advancement
- Referral program
Senior Consultant - ServiceNow
Deloitte —Charlotte, NC
- $105,400 - $207,800 a year
- Full-time
- Remote
- Computer Science
- Up to 50% travel
- Mid-level
12d
Senior Consultant - ServiceNow
Deloitte —Nashville, TN
- $105,400 - $207,800 a year
- Full-time
- Remote
- Computer Science
- Up to 50% travel
- Mid-level
12d
Senior Consultant - ServiceNow
Deloitte —Atlanta, GA
- $105,400 - $207,800 a year
- Full-time
- Remote
- Computer Science
- Up to 50% travel
- Mid-level
12d
Lead Prisma Cloud Security Engineer
Novacoast Staffing Services —Remote
- $150,000 - $180,000 a year
- Full-time
- Remote
- Background check
- Azure
- DevOps
- Health insurance
- Dental insurance
Quick Apply
Senior Consultant - ServiceNow
Deloitte —Kansas City, MO
- $105,400 - $207,800 a year
- Full-time
- Remote
- Computer Science
- Up to 50% travel
- Mid-level
12d
iSeries Engineer
Calibro Corp —Remote
- $120,000 - $150,000 a year
- Full-time
- Remote
- Azure
- Windows
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
T-SQL/.NET Developer - WI resident
Integrated New Media, Inc —Wisconsin
- $85,000 - $125,000 a year
- Full-time
- Remote
- 5 years
- Mentoring
- APIs
- Health savings account
- Health insurance
Quick Apply
Fukienese Interpreter
LanguageLine Solutions —Remote
- $23 - $25 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Pass drug screening
- Paid training
- AD&D insurance

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senior technical support specialist jobs near remote

Customer Support Specialist

AdQuick -
Remote

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
14 days ago

Qualifications

Managing clients in a customer support role
Customer support
Developer tools
Ticketing system technical support

Full Job Description

Customer Support Specialist

Location: [Remote] Reports to: [Senior Manager, Technical Operations] Team: [Customer Support]

About the Role

We're a fast-growing tech company with hundreds of users relying on our platform every day — and we're looking for a Customer Support Specialist to be their first point of contact when something goes wrong, when they have a question, or when they need help getting more out of the product.
This isn't a script-reading role. You'll work directly with users to troubleshoot issues, dig into root causes, and turn frustrating moments into great ones. You'll also be the voice of the customer internally — surfacing patterns, flagging bugs to engineering, and helping us build a better product.
If you're someone who loves solving problems, can juggle a high volume of tickets without losing the human touch, and gets satisfaction from a well-closed ticket, we want to talk to you.

What You'll Do

Respond to customer tickets across email, chat, and in-app messaging — quickly, clearly, and with empathy
Troubleshoot platform issues by investigating logs, reproducing bugs, and walking users through fixes
Escalate complex technical issues to engineering with clear, well-documented context
Own customer issues end-to-end — from first response to resolution and follow-up
Build and maintain help center articles, FAQs, and internal documentation
Identify trends in support volume and partner with product and engineering to prevent recurring issues
Help onboard new users and answer questions about features, integrations, and best practices
Contribute to improving support workflows, macros, and tooling as we scale

What We're Looking For

Required:

1-3 years in a customer-facing support role, ideally at a SaaS or tech company
Strong written communication — you can explain technical concepts clearly to non-technical users
A genuine problem-solver mindset; you enjoy digging into the "why," not just patching the "what"
Comfortable with high ticket volume and able to prioritize ruthlessly
Tech-savvy — quick to learn new tools and platforms
Experience with a help desk tool (Zendesk, Intercom, Front, HubSpot, or similar)
Patience and empathy, even with frustrated users on tough days

Nice to have:

Experience supporting a B2B SaaS product
Familiarity with basic technical concepts: APIs, integrations, browser dev tools, SQL queries
Background in technical writing or knowledge base management
Experience working cross-functionally with product and engineering teams

Quick Apply

Refine Your Search

senior technical support specialist jobs in remote

Customer Support Specialist

Sr. Cybersecurity Specialist/Trainer - CCA Cert Required

Workers Comp Senior Claims Specialist Remote -CA WC CLAIMS

Senior Turbine Support Engineer/ GE Steam Turbine Specialist

Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Kentucky (Louisville, Lexington)

Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Virginia / Washington DC

Tamil Interpreter

Specialty Nutrition Systems, Long-Term Feeding Account Consultant - Connecticut

Dinka Interpreter

Senior Contracting Specialist (Remote 1099)

Senior Marketing Specialist

Karenni Interpreter

Senior Consultant - ServiceNow

Senior Consultant - ServiceNow

Senior Consultant - ServiceNow

Lead Prisma Cloud Security Engineer

Senior Consultant - ServiceNow

iSeries Engineer

T-SQL/.NET Developer - WI resident

Fukienese Interpreter

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