Top 494 Service desk engineer Jobs in Remote

Help Desk Analyst
Sanametrix —Remote
- $30 - $34 an hour
- Contract
- Remote
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
12d
IT Dispatcher (Remote - work from home)
Xantrion —Remote
- $45,000 - $50,000 a year
- Weekends as needed
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
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Service Desk Engineer
NetCov —Remote
- $61,875 - $82,500 a year
- Full-time
- Remote
- Azure
- Computer Science
- 5 years
- Opportunities for advancement
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Customer Success Specialist
POMS Corporation —Remote
- $90,000 - $110,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid holidays
Project Coordinator
First Call Computer Solutions —Remote
- $25 - $33 an hour
- Weekends as needed
- Remote
- Customer service
- Mid-level
- 3 years
6d
Service Desk Analyst - 2nd Shift
Core BTS —Remote
- $21 - $23 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Paid training
- Paid holidays
3d
NOC Engineer – Tier III
Vero Networks —Remote
- $85,000 - $95,000 a year
- Weekends as needed
- Remote
- Background check
- Computer science
- Computer Science
DevOps/SRE Engineer
Pathify —Remote
- $130,000 - $155,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- AWS
- Health savings account
- Flexible spending account
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Manager, Application Support
Alkami —Remote
- $125,000 - $145,000 a year
- Full-time
- Remote
- 7 years
- SQL
- Supervising experience
- 401(k) matching
11d
Traffic Control Permit Specialist
ATCO Communications Services —Remote
- $22 - $26 an hour
- Part-time
- Background check
- English
- Research
- Health insurance
- Dental insurance
L1 Support Engineer - Technical Services
Gray Matter —Remote
- Remote
- Mid-level
- Bachelor's degree
- 2 years
WordPress Engineer
The Publisher Desk Inc —Remote
- $0 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Research
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Systems Engineer
Crate and Barrel —Remote
- $90,000 - $115,000 a year
- Email
- Remote
- Azure
- Computer Science
- Writing skills
- Store discount
- Disability insurance
DevOps Engineer
TGW Systems Inc —Remote
- Background check
- Computer science
- Oracle
Quick Apply
Help Desk Support Engineer - Remote
Hood Container Corporation —Remote
- Full-time
- Remote
- English
- Mid-level
- Windows
Quick Apply
2d
Field Engineer
Shift5 —Remote
- $120,000 - $160,000 a year
- Remote
- Computer science
- Computer Science
- Engineering
- Commuter assistance
- Health savings account
Service Desk Analyst - 1st Shift
Core BTS —Remote
- $21 - $23 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Paid training
- Paid holidays
3d
Cloud Operations Engineer
CyberSheath —Remote
- $110,000 - $127,000 a year
- Weekends as needed
- Remote
- 7 years
- Azure
- Computer Science
Quick Apply
MSP Service Coordinator
CW IT SUPPORT INC —Remote
- $39,000 a year
- Full-time
- Remote
- Writing skills
- Windows
- Training & development
- Paid training
- Paid holidays
Quick Apply
IT Support Lead
FiscalNote —Remote
- $80,000 - $95,000 a year
- Full-time
- Google Workspace
- 5 years
- Research

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Help Desk Analyst

Sanametrix -
Remote

Quick Apply

Job Details

Contract
$30 - $34 an hour
12 days ago

Qualifications

Bachelor of Science
Student information system
Bachelor's degree
Attention to detail
Organizational skills

Full Job Description

*** US Citizenship is required for this position***

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies. We are looking for a Helpdesk Analyst to join our Sanametrix team in the Integrated Postsecondary Education Data System (IPEDs) Partner Support Center (PSC).

The Helpdesk Analyst provides front-line phone and email support to institutional keyholders and coordinators participating in IPEDS data collections. Specialists assist with survey navigation, registration support, password resets, and general reporting guidance across all survey components. They also work closely with fellow support center team members, managers, and software engineers to resolve issues reported by end users.

Remote environment requirements:

· Remote workspace for telework

· Dependable phone/internet connection

Duties and Responsibilities:

· Respond to inbound phone and email inquiries from institutions

· Assist with Data Collection System navigation and account access issues

· Support password resets and registration activities

· Provide guidance on survey forms, instructions, and edit messages

· Document all interactions within the case management system

· Escalate complex issues to Tier 2 analysts when appropriate

· Support keyholders during collection deadlines and active reporting periods

· Assist with outreach and nonresponse follow-up efforts

· Maintain professionalism and customer-service excellence during high-volume periods

Required Skills, Qualifications, Certifications:

· Ability to obtain and maintain a 5C Public Trust clearance.

· Holds a BA/BS degree plus two years of experience, or, if no BA/Bs a minimum of 4 years of experience in customer service, administrative support, data reporting, or related support roles.

· Strong written and verbal communication skills

· Ability to explain technical concepts clearly to institutional users

· Strong attention to detail and organizational skills

Desired Skills, Qualifications, Certifications:

· Experience with IPEDS or higher education reporting systems

· Familiarity with institutional research or student information systems

· Prior call center, help desk, or technical support experience

Pay: $30.00 - $34.00 per hour

Work Location: Remote

Quick Apply

Refine Your Search

service desk engineer jobs in remote

Help Desk Analyst

IT Dispatcher (Remote - work from home)

Service Desk Engineer

Customer Success Specialist

Project Coordinator

Service Desk Analyst - 2nd Shift

NOC Engineer – Tier III

DevOps/SRE Engineer

Manager, Application Support

Traffic Control Permit Specialist

L1 Support Engineer - Technical Services

WordPress Engineer

Systems Engineer

DevOps Engineer

Help Desk Support Engineer - Remote

Field Engineer

Service Desk Analyst - 1st Shift

Cloud Operations Engineer

MSP Service Coordinator

IT Support Lead

I want to receive the latest job alert for service desk engineer in remote

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