Top 156 Service advisor Jobs in Remote

Service Advisor
Wheels, Inc. —Remote
- $40,500 - $56,700 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Writing skills
- Flexible schedule
Service Advisor II
Wheels, Inc. —Remote
- $47,300 - $66,200 a year
- Full-time
- ASE Certification
- Background check
- Microsoft Outlook
13d
Remote Automotive Service Advisor
Goodhood —Remote
- $10 - $1,000 an hour
- Online Application
- Mid-level
- Fair chance
- Paid time off
Quick Apply
Travel Advisor (Full Service), Travel Contact Center
AAA Club Alliance —Remote
- $18 - $24 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Mentoring
- Paid training
- Paid parental leave
Call Center Customer Service Advisor
The Eastwood Company —Remote
- Full-time
- Computer literacy
- Pass drug screening
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Expert Advisor: Residential & Commercial Services
webfx.com —Remote
- $50 - $85 an hour
- Choose your own hours
- Remote
- Management
- PMP
- Residential
- Flexible schedule
Quick Apply
Advisors, Consulting Services
TransUnion —Remote
- $108,077 a year
- Full-time
- Marketing
- Mid-level
- Master's degree
- Commuter assistance
- Paid parental leave
Technical Advisor - Hydro Service
GE Vernova —Remote
- $87,000 - $145,000 a year
- Full-time
- Construction site
- Heavy equipment operation
- Pass drug screening
- Paid parental leave
- Paid holidays
3d
Inside Sales Representative
Stress Free Auto Care —Remote
- $40,000 - $100,000 a year
- Full-time
- Mid-level
- Organizational skills
- Typing
- Paid holidays
- Health insurance
Manager, Services Advisors
Applied Systems, Inc. —Chicago, IL
- $100,000 - $139,000 a year
- Full-time
- Remote
- Microsoft Office
- 3 years
- Presentation skills
- Health insurance
- Dental insurance
Regulatory Advisor, 340B Program Services
VytlOne —Remote
- $100,000 - $115,000 a year
- Full-time
- Remote
- HIPAA
- 3 years
- Analysis skills
- AD&D insurance
- Disability insurance
1d
Regional Service Manager-Southern California
Autocar, LLC —Remote
- Full-time
- CDL B
- ASE Certification
- Schematics
- Paid holidays
- Health insurance
10d
Inside Sales Advisor-Merchant Services
Huntington Bank —Houston, TX
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
13d
Quality Control Inspector & Damage Estimator — Truck, Trailer & Equipment
Beacon Inspection —Remote
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Budgeting
- Phone etiquette
Quick Apply
Crane Parts Specialist
Crane 1 Services, Inc. —Remote
- Customer service
- Mid-level
- Driver's License
Quick Apply

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Automotive Service Advisor / Shop Foreman
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Service Advisor

Wheels, Inc. -
Remote

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Job Details

Full-time
$40,500 - $56,700 a year

Benefits

Flexible schedule

Qualifications

High school diploma or GED

Full Job Description

Job Description:

JOB OVERVIEW

The role of the Service Advisor is to manage maintenance repairs on behalf of Wheels and within our clients’ parameters. This specialized/technical position will spend most of the time negotiating with vendors on proper repair procedures, cost effective pricing, and vehicle downtime. While approving repairs on our client’s behalf, special attention must be given to ensure specific Client instructions and approval parameters are followed. When Fleet authorization is required, the Service Advisor should use a consultative approach, including providing a repair recommendation.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

Authorize mechanical repairs on behalf of Wheels’ Clients
Ensure safety related and scheduled repairs are completed.
Approve proper repair based on mileage, months in service, and prior repair history.
Negotiate the cost of repair to the published fleet price or the pre-negotiated Wheels Network rates & times.
Adhere to current parts and labor reference guides for parts pricing and labor times.
Manage Client authorizations limits and instructions.
Conduct proper follow up on all down vehicles and pending transactions.
Resolve transaction discrepancies with vendors.
Escalate all Client approvals to team lead or mentor, when appropriate
Document Client savings
Clearly and accurately document transaction in activity log
Submit all component failures repaired at dealerships to the warranty team that qualify for goodwill adjustments.
Adhere to contact center scheduling and performance metrics.
Meet key performance indicators on quality & transactional performance (e.g., coaching/mechanical evaluations, communication, documentation, OON Fees, etc.)
Understanding of Driver Services, Network Management, MAP & Collision functions
General knowledge of all Wheels departments
Other duties may be assigned.
Desired Behaviors:
- Reliable
- Adaptable
- Decision maker
- Team player
- Results oriented.
- Cooperative
- Adaptable / flexible
- Supportive of decision making
- Delivers on commitments.
- Remain educated and involved in industry activities.
- Able to work flexible schedule to support hours of operation (may include weekends)

LEADERSHIP RESPONSIBILITIES

This position has no managerial responsibilities.

COMPETENCIES - SKILLS

Technical knowledge of automotive repair
Customer service oriented
Clear, concise communication, both verbally and in writing
Creative and efficient problem solving
Negotiation
Experience with industry labor guides, such as AllData
Ability to interpret Client specific instructions.
Proficient in Windows and Microsoft Office (Outlook)

EDUCATION AND EXPERIENCE

ASE C1 and one of the following A4, A5, A6, or A7 within first 12 months
One (1) to two (2) years automotive experience or equivalent technical education
High School diploma or equivalent required
Fleet industry experience a plus
Some college preferred

CORE VALUES

At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.

Integrity – Always act with integrity and honesty.
One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
Innovation – Drive continuous improvement, spark creativity and embrace next generation thinking.
Customer Success – Ensure that customer and driver success is at the heart of everything we do.

CULTURAL ATTRIBUTES

At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:

Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
Intellectually Curious – Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
Commit and Deliver – Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
Relationships Matter – Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work Environment: This position is remote.
Position Type/Standard Schedule: This is a full-time position, plus one weekend day.
Travel: No Travel required for this position
Physical Demands: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits

Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.

Pay Range:

$40,500-$56,700

The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO Statement

Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

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Refine Your Search

service advisor jobs in remote

Service Advisor

Service Advisor II

Remote Automotive Service Advisor

Travel Advisor (Full Service), Travel Contact Center

Call Center Customer Service Advisor

Expert Advisor: Residential & Commercial Services

Advisors, Consulting Services

Technical Advisor - Hydro Service

Inside Sales Representative

Manager, Services Advisors

Regulatory Advisor, 340B Program Services

Regional Service Manager-Southern California

Inside Sales Advisor-Merchant Services

Quality Control Inspector & Damage Estimator — Truck, Trailer & Equipment

Crane Parts Specialist

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