Top 208 Systems support manager Jobs in Remote

Program Manager/Training Lead
Contact Government Services, LLC —Remote
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
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Senior Manager, Development Support
Axonify —Remote
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- Full-time
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- Java
- US work authorization
- Senior level
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3d
Service Desk Lead
Mi-Case —Remote
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- Email
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Senior Manager (Enterprise Solution Support), Remote
Aledade —Remote
- Full-time
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- Computer Science
- 5 years
- Bachelor's degree
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Platform & Flows Manager
Peninsula Visa —Remote
- $25 - $35 an hour
- Full-time
- No experience needed
- Mid-level
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Encompass Support Manager
CrossCountry Mortgage, LLC —Remote
- Full-time
- Senior level
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- 2 years
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IT Support Lead
FiscalNote —Remote
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Workday Training Lead
Blue Star Partners LLC —Remote
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- 5 years
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Support Operations Systems Lead
Anysphere —Remote
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Business Systems Manager
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- $90,000 - $95,000 a year
- Remote
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2d
Senior Manager, People Systems
PTC Therapeutics, Inc. —Warren, NJ
- Full-time
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- 3 years
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IT Support Supervisor
Magna Legal Services —Remote
- $75,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Windows
- SQL
- Health insurance
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Manager, Application Support
WM —Houston, TX
- Full-time
- Remote
- Microsoft Access
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- 5 years
Manager, Training and Enablement
Arcadia.io —Remote
- $105,000 - $145,000 a year
- Full-time
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Manager, Financial Systems
Ziff Davis —Remote
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Regulatory Enablement Lead (SERFF and AI Solutions)
NAIC —Remote
- $81,000 - $105,000 a year
- Full-time
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- Microsoft Excel
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- 5 years
1d
SAP Training Manager
ID Logistics —Remote
- $87,000 - $120,000 a year
- Monday to Friday
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- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
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7d
REMOTE SENIOR CAD ADMINISTRATOR / CAD TECHNOLOGY LEAD
Revolution Technologies, LLC —Remote
- $40 - $60 an hour
- Full-time
- Remote
- 3 years
- Mentoring
- US work authorization
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3d
Systems & Integration Manager
Lola Blankets —Remote
- Remote
- System design
- SQL
- Scripting
- Paid holidays
- Health insurance
Associate Manager, Service Desk and Operations
Sandy Hook Promise —Remote
- $56,000 - $66,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
10d

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Program Manager/Training Lead

Contact Government Services, LLC -
Remote

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Job Details

Full-time
$180,000 - $200,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Content project management
Program design
Team supervision
Online learning activities
Collaborating with government agencies
Team scheduling
Online learning curriculum development
Supervising experience
Bachelor's degree
Corporate training program coordination
Instructor-led training (training delivery method)
Leading team collaboration initiatives
E-learning platforms
Online education instructional development
Educational content composition projects

Full Job Description

Program Manager/Training Lead

Employment Type: Full Time

Department: Project Management

Here at CGS, we are seeking a Program Manger/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a government client.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

Review draft Training Plans and collaborate with the transformation readiness team to finalize.
Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan, and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.
Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to approximately 10-75 VCF staff members, depending on the subject matter of the training.
Design and create user-friendly, professional quality graphics and communication media for How-To Guides, website content, and other communications vehicles necessary to inform and educate the public, law firms, and VCF staff about VCF Transformation and the related process and system changes.
In partnership with the VCF team and the system integrator, provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline
Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.
Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints, handouts, and supporting the planning and execution of focus groups.
Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized, and any necessary adjustments are made.

Qualifications:

Ability to design and develop comprehensive training approach, curriculum, and materials, including manuals, tutorials, and e-learning modules
Minimum of 5 years’ experience developing training for clients
Strong leadership skills to manage and guide the training team, coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead, and communicate updates to VCF leadership
Ability to manage multiple concurrent training workstreams, ensuring quality, on-time deliverables
Bachelor’s degree in a relevant field required
Minimum of 7 years’ experience managing training and communications teams and schedules to achieve successful outcomes
Experience with Salesforce preferred
Must have experience using Adobe Captivate for training development
Ability to obtain a Public Trust clearance.
Must be a United States citizen.

Our commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

Health, Dental, and Vision
Life Insurance
401k
Flexible Spending Account (Health, Dependent Care, and Commuter)
Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [email protected]

#CJ

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

systems support manager jobs in remote

Program Manager/Training Lead

Senior Manager, Development Support

Service Desk Lead

Senior Manager (Enterprise Solution Support), Remote

Platform & Flows Manager

Encompass Support Manager

IT Support Lead

Workday Training Lead

Support Operations Systems Lead

Business Systems Manager

Senior Manager, People Systems

IT Support Supervisor

Manager, Application Support

Manager, Training and Enablement

Manager, Financial Systems

Regulatory Enablement Lead (SERFF and AI Solutions)

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REMOTE SENIOR CAD ADMINISTRATOR / CAD TECHNOLOGY LEAD

Systems & Integration Manager

Associate Manager, Service Desk and Operations

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