Top 938 Technical professionals group, llc Jobs in Remote

Technical Support Analyst I
Servpro Industries, LLC —Gallatin, TN
- Full-time
- Remote
- 1 year
- Entry level
- Profit sharing
- Paid parental leave
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10d
Technical Support Specialist, Level ll
MIS Security, LLC. —Remote
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- Full-time
- Computer science
- Computer Science
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- Health insurance
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3d
Technical Resource and Regulatory Specialist
Afinitas —Remote
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- Full-time
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Senior Associate - Healthcare Compliance Analyst - HTS
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Senior Technical Writer
Contact Government Services, LLC —Remote
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- Full-time
- Hybrid work
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- 3 years
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Helpdesk Technician III
CyberSheath —Remote
- $85,000 - $100,000 a year
- Evenings as needed
- Computer science
- 7 years
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Technical Project Manager / Scrum Master
BerryDunn —Remote
- $90,000 - $140,000 a year
- Full-time
- Remote
- 5 years
- HIPAA
- SQL
9d
Technical Editor (Journeyman)
Joint Research and Development, LLC —Nellis AFB, NV
- $86,000 - $123,000 a year
- Full-time
- Remote
- Microsoft Excel
- English
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Technical Project Manager I, II & III - Essex Management (Contingent Role)
Emmes Group —Rockville, MD
- Full-time
- Remote
- 6 years
- Computer Science
- Analysis skills
- Health insurance
- 401(k)
Staff Engineer (iOS Native) (Match Group Americas, LLC, Dallas, Texas)
Affinity —Dallas, TX
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- Email
- Remote
- Computer Science
- Research
- Bachelor's degree
9d
Helpdesk Technician I
CyberSheath —Remote
- $55,000 - $68,000 a year
- Evenings as needed
- Computer science
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PCI Compliance Specialist
Conduent Commercial Solutions, LLC —Remote
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- Email
- Remote
- Microsoft Word
- HIPAA
- Mid-level
- Paid training
- Paid holidays
Claims Consultant – CPM Scheduling & Delay Analysis
The Summit Group LLC —Remote
- Part-time
- PMP
- 5 years
- Analysis skills
- Flexible schedule
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Senior ServiceNow Technical Program Manager
BCMC —Remote
- Full-time
- 3 years
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Partner Education Specialist
Ellevation —Remote
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- Full-time
- Remote
- School experience
- Up to 50% travel
- Mid-level
- Paid holidays
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5d
Manager, Health Plan Technical Delivery
Availity, LLC. —Remote
- Weekends as needed
- Remote
- Pass drug screening
- HIPAA
- 3 years
- Paid parental leave
- Health savings account
Data Analyst
Berkeley Research Group, LLC —Remote
- $80,000 - $100,000 a year
- Full-time
- Remote
- Computer Science
- Research
- Finance

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Technical Support Analyst I

Servpro Industries, LLC -
Gallatin, TN

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Job Details

Full-time
12 days ago

Benefits

Profit sharing
Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

1 year
Entry level

Full Job Description

What we offer

Excellent health benefits plan, which includes medical, vision and dental options
401(k) with company match
Company profit sharing plan
Generous paid time-off and paid holidays
Paid parental leave
2 free on-site fitness rooms
Employee Assistance Program
Employee Resource Groups
Personal and professional development program

Job Summary

The Technical Support Analyst I is responsible for providing basic customer support through various communication channels to include but not limited to phone, email, and chat while utilizing excellent customer service skills. This technician is a generalist with an entry-level of understanding of SERVPRO systems. Responsibilities encompass support for a technical nature for corporate and franchise users.

You will

Provide user support for SERVPRO applications provided for the Franchise and Headquarters users.
Actively participate in learning SERVPRO systems and focus on continuous learning and staying up to date with SERVPRO releases, enhancements, and vendor updates.
Provide support for PC/Desktop workstations, software, printers, and other equipment support by Information Systems.
Utilize a Ticket Management Software to manage and maintain a record of all support calls for responses.
Allocate work efforts to follow the time expectations developed by Information Technology Management for the percent of time spent on initiatives, requests, and support.
Actively and consistently support all efforts to simplify and enhance the Franchise and Headquarters experience.
Demonstrate expertise by providing sound, creative technical approaches and thorough knowledge of Microsoft applications, upgrades, patches, and new system technology as utilized in the SERVPRO environment.
Assist with the development of user documentation for software developed in-house, as well as documentation concerning the application of commercial software to SERVPRO processes.
Attend Information Technology staff meetings.
Provide other duties and functions as requested by Management.

You have

Ability to read, write, and communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
One to three years of experience in a technical environment, providing technology support to end-users preferred.
Understanding of Microsoft applications and systems.
Understanding of installing, maintaining, enhancing, and upgrading of these applications.
Understanding of PC Desktop and LAN environments and components.
Technical Support Certifications preferred but not required.
High School Diploma or GED required.

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

Apply Now

Refine Your Search

technical professionals group, llc jobs in remote

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Manager, Health Plan Technical Delivery

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