Top 153 technical support manager Jobs in remote

ServiceTitan Implementation & Training Manager
Wheelhouse —Remote
- $60,000 - $80,000 a year
- Full-time
- Remote
- 3 years
- Continuous improvement
- Senior level
Quick Apply
1d
IT Support Supervisor
IronOrbit —Remote
- $80,000 - $90,000 a year
- Full-time
- Remote
- 7 years
- Sales
- Research
Customer Support Manager-Tier 2 (Austin, TX)
Accruent —Remote
- $76,700 - $128,100 a year
- Remote
- 5 years
- Mentoring
- Organizational skills
5d
Technical Customer Service Manager
AppMySite —Remote
- Full-time
- Remote
- 8 years
- Mentoring
- Senior level
Customer Success Manager, Merchant Services
Versapay —Remote
- $80,000 - $90,000 a year
- Full-time
- Remote
- Marketing
- 5 years
- Bachelor's degree
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Account Manager (Night Shift)
Survival Servers —Remote
- Night shift
- Remote
- English
- Entry level
- Profit sharing
- Paid holidays
Customer Service Manager
INNIO —Remote
- Remote
- Oracle
- Microsoft Outlook
- English
Quick Apply
Supervisor, Technical Support (Weekend Days)
Symbotic —Remote
- $87,000 - $119,900 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
- Disability insurance
- Health insurance
Support Manager
Hitapps —Remote
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
IT Support Lead
FiscalNote —Remote
- $80,000 - $95,000 a year
- Full-time
- Google Workspace
- 5 years
- Research
AI Support Operations Supervisor (all)
1NCE —Remote
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Resolution Support Lead
Owl Practice —Remote
- $75,000 - $85,000 a year
- Weekends as needed
- Remote
- 5 years
- HIPAA
- SQL
Quick Apply
5d
Technical Product Delivery Manager
Leverege —Remote
- Full-time
- Remote
- Computer Science
- Mid-level
- Product management
Manager, Technical Support
Payroc —Remote
- $75,000 - $95,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
1d
Product Implementation Manager - Billing/RCM
Healthcare Systems and Technologies, LLC —Remote
- Full-time
- Remote
- Up to 50% travel
- Public speaking
- Research
- Paid parental leave
- Paid holidays
Quick Apply
Program Manager/Training Lead
Contact Government Services, LLC —Remote
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Manager, Technical Support Engineering - East
Tines —Remote
- $130,000 - $145,000 a year
- Remote
- Mentoring
- US work authorization
- Scripting
Manager, Training and Enablement
Arcadia.io —Remote
- $105,000 - $145,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Senior level
Technical Customer Success Manager
Nice —Remote
- Remote
- 3 years
- Senior level
Workday Training Lead
Blue Star Partners LLC —Remote
- $70 - $80 an hour
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Continuous improvement
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technical support manager jobs near remote

ServiceTitan Implementation & Training Manager

Wheelhouse
Remote

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year
1 day ago

Qualifications

Teamwork
Continuous improvement
Project implementation
In-home experience

Full Job Description

Location: Remote with Travel during Acquisitions & Integrations

Wheelhouse is seeking a ServiceTitan Implementation & Training Manager to lead the rollout, configuration, and adoption of ServiceTitan across our growing portfolio of home service companies.

As part of the Wheelhouse platform, this role is critical in supporting newly acquired businesses and existing operations by ensuring ServiceTitan is implemented correctly, adopted fully, and used consistently across all locations.

This is a highly collaborative, hands-on role responsible for system buildouts, payroll configuration, user management, and training. You will partner closely with leadership and field teams to drive operational consistency, improve performance, and support scalable growth across the platform.

Responsibilities

ServiceTitan Implementation & Administration

Lead full implementation of ServiceTitan for new acquisitions and existing companies
Build and configure ServiceTitan tenants from the ground up, including:
Price books, memberships, and services
Dispatching, scheduling, and workflows
Forms, estimates, and invoicing
Reporting dashboards and KPIs
Payroll Configuration
Establish standardized processes across all operating companies by creating SOPs, training materials, and onboarding guides
Support development and ongoing management of the ServiceTitan Enterprise Hub
Deliver both onsite and virtual training sessions during and after implementation, serving as the primary trainer for ServiceTitan across the organization including technicians, management and office staff
Drive system adoption, accountability, and proper usage across all teams
Provide ongoing support, coaching, and reinforcement post-launch

User Access & System Administration

Own all ServiceTitan user setup and management, including:
New user onboarding and system access
Roles, permissions, and access levels
Offboarding and user deactivation
Ensure proper system access aligned with roles and responsibilities
Maintain system integrity, user structure, and data consistency

M&A Integration Support

Travel to newly acquired businesses to lead ServiceTitan rollout
Assess current operations and align with standardized workflows
Act as the onsite lead during go-live and transition periods
Ensure smooth transitions with minimal disruption to business operations

IT Coordination

Serve as liaison with third-party IT provider for:
Hardware provisioning (laptops, tablets, etc.)
Basic technical support coordination
Ensure alignment between system access and employee onboarding/offboarding processes

Continuous Improvement

Identify opportunities to improve operational efficiency using ServiceTitan
Optimize workflows, reporting, and system usage across all companies
Stay current on ServiceTitan updates, features, and industry best practices

Qualifications

3+ years of hands-on ServiceTitan Admin experience (required)
Proven experience implementing and administering ServiceTitan Enterprise Hub from the ground up
Demonstrated ability to train both field and office teams effectively
Experience in home services (garage doors, HVAC, plumbing, electrical, etc.) preferred
Experience configuring technician payroll, commissions, and compensation structures
Strong experience managing user roles, permissions, and system architecture

Pay: $60,000.00 - $80,000.00 per year

Work Location: Remote

Quick Apply

Refine Your Search

technical support manager jobs in remote

ServiceTitan Implementation & Training Manager

IT Support Supervisor

Customer Support Manager-Tier 2 (Austin, TX)

Technical Customer Service Manager

Customer Success Manager, Merchant Services

Account Manager (Night Shift)

Customer Service Manager

Supervisor, Technical Support (Weekend Days)

Support Manager

IT Support Lead

AI Support Operations Supervisor (all)

Resolution Support Lead

Technical Product Delivery Manager

Manager, Technical Support

Product Implementation Manager - Billing/RCM

Program Manager/Training Lead

Manager, Technical Support Engineering - East

Manager, Training and Enablement

Technical Customer Success Manager

Workday Training Lead

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