United Yearbook Printing Services, based in Southern California and serving an international clientele through its parent company, TSE Worldwide Press, provides comprehensive yearbook and publishing solutions for schools, government agencies, institutions, and private organizations. We specialize in high-quality printing, advanced design support, and hands-on training that empowers advisers, students, and organizations to bring meaningful publications to life. We are a growth-focused company seeking driven, disciplined, and results-oriented individuals with a strong work ethic and a growth mindset. Honesty, transparency, and accountability are core values of our culture, and we expect the same dedication from every team member. If you thrive in a performance-based environment and enjoy building relationships through strategic outreach, we invite you to apply.
Position Overview:
We are hiring a Seasonal Outbound Lead & Data Specialist to support our peak and non-peak seasons, with the opportunity for long-term and full-time placement based on performance, reliability, and team fit. This role is focused on high-volume outbound calling to qualified leads, relationship building, and appointment setting for our sales team. This position is ideal for an experienced telemarketer who is confident on the phone, comfortable handling objections, and motivated by measurable results.
Key Responsibilities: Outbound Sales & Telemarketing
- Conduct high-volume outbound calls to schools, institutions, and organizations using provided lead lists
- Deliver clear, professional messaging about United Yearbook’s products and services
- Qualify prospects and identify decision-makers, timelines, and interest levels
- Confidently handle objections and navigate gatekeepers
- Gathery key data in order to pass on to the sales team to process a quote proposal
Sales Support & Follow-Up:
- Perform follow-up calls and outreach to warm leads and prior inquiries
- Accurately document call outcomes and notes
- Support ongoing campaigns, seasonal promotions, and outreach initiatives
- Maintain consistent daily call activity and performance metrics
Professional Representation:
- Represent the United Yearbook brand with professionalism, clarity, and integrity
- Build rapport and trust with yearbook advisers, administrators, and organization leaders
- Communicate feedback from the field to help improve scripts, messaging, and targeting
Qualifications:
- Minimum 5 years of proven telemarketing and/or outbound sales experience
- Demonstrated success in high-volume calling environments
- Strong objection-handling and conversational selling skills
- Ability to make 30+ calls an hour
- Must have a desktop computer and a professional headset with a noise-canceling microphone and Active Noise Cancellation (ANC).
- Average Typing Speed: 40–60 WPM with an accuracy baseline of 90% to 95%.
- Clear, confident phone presence with excellent verbal communication
- Must be highly self-disciplined, motivated and able to work independently in a remote environment
- Results-driven mindset with the ability to meet or exceed daily and weekly targets
- Reliable internet connection and professional calling setup
Schedule & Employment Details:
- Seasonal position
- Opportunity for extended or permanent placement based on performance
- Hours and call windows will align with school and institutional availability Mon-Fri 8:00am- 12:00pm (except for federal holidays.)
Benefits: Ability to participate in company benefits and incentives after successfully completing a 120-day introductory period
Pay: $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid training
- Work from home
Application Question(s):
- What is the conversion rate, as a percentage, from call to closing?
- What is your typing speed?
- What is your accuracy rate, as a percentage, of typing?
- Do you have any experienced with CRM product such as SALESFORCE? If YES, what is your proficiency and name the platform if it is not SALES FORCE?
- How many outbound calls per hour do you feel comfortable maintaining on average?
Experience:
- Telemarketing: 5 years (Required)
Work Location: Remote
