Top 210 Total point healthcare inc. Jobs in Remote

Customer Success Manager II
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- 8 years
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Lyra Health —Remote
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Used Cardboard Boxes Inc. —Remote
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3d
Training Operations Associate II
Lyra Health —Remote
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Sr. Financial Analyst
Lyra Health —Remote
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iRhythm Technologies, Inc. —San Francisco, CA
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Behavioral Health Clinician – Crisis Assessment & Care Navigation (Bilingual Spanish Speaking)
Lyra Health —Remote
- $41 an hour
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Engineering Manager
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401k Benefits Processing Associate
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ReSource Pro —Remote
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8d
Accounting Manager
Lyra Health —Remote
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- CPA
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Customer Success Manager II

Lyra Health -
Remote

Apply Now

Job Details

Full-time
$106,000 - $146,000 a year

Benefits

Paid parental leave
Health savings account
Paid holidays
401(k) 3% Match
Health insurance
Dental insurance
Flexible spending account
RSU
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

About Lyra Health

Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role

Lyra Health is looking for a Customer Success Manager who is energized by engaging with customers, building relationships and delivering results. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer; you are passionate about making a difference, comfortable with ambiguity, and are naturally collaborative.

Responsibilities

Serve as the primary relationship owner for our Strategic segment employer customers (3,000-10,000 lives), maintaining regular contact with the customers’ benefits team members and other key stakeholders
Partner with marketing to develop and deliver engaging campaigns and workshops for your customers
Produce and regularly communicate customer reports
Collaborate internally with teams such as product, clinical, data science, legal, and others to effectively resolve customer requests and issues
Contribute to product roadmap planning, providing an important customer and patient voice, and champion new product offerings with your customers
Leave customers feeling supported and delighted after every interaction, such that they renew with Lyra each year

Qualifications

8+ years experience in customer success/ or a related field, ideally in the area of HR / Benefits / Healthcare with employers or other large groups
Experience with customers with a headcount of 3,000-10,000 employees
Passion for mental health and changing the healthcare landscape
Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust
Ability to innovate and creatively solve problems in a highly collaborative manner
Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
Ability to prioritize and balance multiple customers
Willingness to travel (10%)

As a full-time Customer Success Manager II, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $106,000 to $146,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.

Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:

Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!

We can’t wait to meet you.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

total point healthcare inc. jobs in remote

Customer Success Manager II

Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish

VP, Client Services

Remote QA Test Analyst – Software Asset Management (VA ESOM)

Sr. Customer Success Manager II

Organizational Services Clinical Care Navigator

Behavioral Health Clinician – Crisis Assessment & Care Navigation

SVP of Product

Global Pricing Operations Associate

Account Manager - B2B Sales

Clinical Contracts Specialist (Contractor)

Training Operations Associate II

Sr. Financial Analyst

Senior HR Business Partner

Behavioral Health Clinician – Crisis Assessment & Care Navigation (Bilingual Spanish Speaking)

Engineering Manager

Revenue Cycle Team Lead

401k Benefits Processing Associate

Senior Principal, Product

Accounting Manager

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