Ecolab, a global leader in water, hygiene, and energy technologies and services, is seeking a Logistics Specialist to join our EVD Safety Support Center (SSC) in a hybrid capacity. This role operates as a real-time safety and logistics control function, supporting chemical deliveries across Ecolab’s customer network by providing real-time solutions through a fast-paced inbound-calls environment.
The Logistics Specialist reviews shipment and tank data, resolves system issues, and makes safety-based decisions to prevent delivery incidents before they occur. It is ideal for individuals who are analytical, tech savvy, and quick learners, with an interest in logistics, safety, enterprise systems and people-oriented. Prior deep experience is not required - we provide structured training; but success in this role requires strong problem-solving skills and the ability to quickly learn and operate within tools such as SAP and other digital platforms.
What’s in it For You
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
Comprehensive benefits package starting day one of employment including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!
What You Will Do
Provide support to both English- and French-speaking customers, ensuring clear communication and accurate issue resolution
Receive and manage incoming calls daily related to delivery verification and safety checks.
Serve as a member of the EVD Safety Support Center, supporting chemical deliveries for Ecolab and approved third-party carriers
Review shipment details, tank data, and system information to approve or stop deliveries based on safety and compliance criteria
Guide callers through troubleshooting steps and navigation of the EVD application
Accurately document all interactions, decisions, and outcomes in tracking systems
Create and manage IT incident tickets to document, track, and escalate EVD system or application issues to the appropriate technical teams, ensuring timely resolution and minimal impact to delivery operations.
Create Delivery Action Requests (DARs) to capture tank setup issues, documentation gaps, or Bill of Lading discrepancies
Coordinate with Ecolab field teams and account representatives to resolve delivery or system issues
Respond to Chemtrec alerts related to in‑transit incidents, damaged packages, or chemical events; assist with coordination when escalation is required
Generate and maintain delivery compliance and safety data, supporting reporting and continuous improvement initiatives
Position Details
Location: Remote position, anywhere in the US.
Work week: Monday - Friday with operation coverage between 7:00am and 6:30pm CST. Employees will work a standard 8-hour shift within this timeframe, aligned with business needs
Minimum Qualifications
High School Diploma or equivalent
1 year of logistics, operation, supply chain, customer service, or related experience, or demonstrated ability to quickly learn complex operational roles
Ability to communicate French fluently
No immigration sponsorship available for this role
Preferred Qualifications
Bachelor's degree
Strong computer skills (including enterprise systems) with the ability to work across multiple systems simultaneously
1 year of SAP experience (or strong aptitude and exposure to ERP or enterprise systems)
Strong proficiency with Microsoft Office (Excel, Outlook, Teams) or similar productivity tools
Demonstrated ability to learn new systems quickly and adapt to changing processes
Interest in logistics, safety, transportation, or operations environments
Experience with bulk liquid transportation, chemical logistics, or regulated industries
Knowledge of safety or compliance concepts (e.g. HazMat, DOT, or similar) - training provided
Clear communication, sound judgement, and strong problem solving skills
Annual or Hourly Compensation Range
The pay range for this position is $48,800.00 - $73,300.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Our Commitment to a Culture of Inclusion & Belonging
At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
