Top 55 Vp it operations Jobs in Remote

Director, Digital Operations & Service Enablement
Logicalis —Remote
- $120,218 - $172,513 a year
- Full-time
- Computer literacy
- Ability to climb stairs
- 8 years
3d
VP Enterprise Applications
Private Health Management —Remote
- $200,000 - $220,000 a year
- Remote
- Azure
- HIPAA
- Mentoring
- Dental insurance
- Paid time off
Quick Apply
Executive Director, Global Technology Service Management
BeiGene —Remote
- $278,200 - $358,200 a year
- Full-time
- Bachelor's degree
- Senior level
- Leadership
- Health savings account
- Employee stock purchase plan
Associate Vice President, Information Technology & CIO
Radford University —Radford, VA
- $157,900 - $210,500 a year
- Full-time
- Remote
- University
- Bachelor's degree
- Criminal background check
Director, Engineering - Listings and Evaluation
Zillow.com —Remote
- $245,600 - $392,400 a year
- Full-time
- Remote
- Management
- Fair chance
- Senior level
Vice President, Cloud Operations
Model N —Remote
- $178,000 - $270,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 11+ years
- Health insurance
- Dental insurance
Vice President, Intelligent Automation & IT Operations
V2X —Remote
- Full-time
- Remote
- Azure
- Computer Science
- 11+ years
- AD&D insurance
- Paid holidays
Vice President, Product and Technology Operations
FICO —Remote
- $196,000 - $308,000 a year
- Full-time
- Remote
- Product management
- Recruiting
- Senior level
- Opportunities for advancement
Director of IT
Backstory —Remote
- $200,000 - $270,000 a year
- Full-time
- Remote
- 5 years
- Mentoring
- Recruiting
Quick Apply
Senior Director, Delivery & Operations, Public Health Technology
Altarum —Remote
- $177,994.00 - $214,820.55 a year
- Full-time
- 5 years
- Master's degree
- Bachelor's degree
- AD&D insurance
- Paid holidays
Digital Commerce Portfolio & Operations Director - IT
Wesco —Orlando, FL
- $139,693 - $192,078 a year
- Urgently hiring
- Remote
- Computer science
- Computer Science
- 3 years
- Health insurance
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Director Infrastructure & Operations (Desktop)
First Citizens Bank —Raleigh, NC
- Full-time
- Remote
- Windows
- 8 years
- High school diploma or GED
Sr. Director of AI Applications & Operational Effectiveness
Harris & Harris —Coppell, TX
- $185,000 - $225,000 a year
- Weekends as needed
- Remote
- Computer science
- Computer Science
- 5 years
- Travel reimbursement
- Commuter assistance
Quick Apply
Director, Cloud Operations
Agfa —Remote
- On call
- Remote
- Computer science
- Computer Science
- 5 years
- Health insurance
- Paid time off
VP, Associate Technology Experience
Humana —Washington, DC
- Full-time
- Remote
- Computer Science
- Travel
- Organizational skills
2d
Director of IT - iSeries
Caesars Entertainment —Las Vegas, NV
- Weekends as needed
- Remote
- Background check
- 5 years
- SQL
Director, Automation
Warner Music Group —Remote
- $155,000 - $175,000 a year
- Full-time
- Remote
- 7 years
- Computer Science
- Finance
Director, AI Engineering - Remote
Premise Health —Brentwood, TN
- $160,000 - $200,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- 5 years
- Wellness program
- Paid holidays
Vice President of Support Operations
Velocity A Managed Services Company —Remote
- Computer science
- Computer Science
- Analysis skills
- Paid parental leave
- Paid holidays
Director, Application Support
Alkami —Remote
- $156,000 - $195,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Master's degree
- 401(k) matching

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Director, Digital Operations & Service Enablement

Logicalis -
Remote

Apply Now

Job Details

Full-time
$120,218 - $172,513 a year
3 days ago

Qualifications

Performance monitoring
Machine learning/AI-based analysis
Tooling
Machine intelligence
IT monitoring tools
Scalability
Productivity software
AI-driven automation
Cross-functional collaboration
Automation tools
Project stakeholder communication
Cross-functional communication
Stakeholder management

Full Job Description

Summary

This role is accountable for executing and scaling digital operations and service enablement capabilities across Managed Services. The Director, Digital Operations & Service Enablement drives the adoption of automation, observability, AI-enabled operations, and ITSM practices to improve service delivery efficiency, consistency, and customer experience.

Working in close partnership with Managed Services Operations and Service Delivery/Customer Success leadership, this role ensures services are enabled for scale, operationally efficient, and supported by modern, data-driven capabilities.

Essential Duties and Responsibilities

Digital Operations Execution & Service Enablement

Leads execution of automation, observability, AI-enabled operations, and ITSM initiatives across Managed Services

Drive adoption of platforms, tools, and standards to improve delivery consistency, scalability, and operational efficiency

Partners with architects and operations leaders to ensure services are fully enabled with monitoring, automation, and operational readiness

Develops and maintains service enablement standards, playbooks, and operational frameworks to support consistent delivery

Observability, Automation & AI-Driven Operations

Leads development and adoption of observability capabilities, including monitoring, alerting, telemetry, and service visibility

Ensures services are instrumented to generate actionable insights, enable proactive detection and earlier incident identification, and deliver operational transparency

Drives an automation- and AI-first approach to reduce manual effort and improve operational scalability

Identifies and implements AI-driven insights, predictive operations, and intelligent alerting within service delivery workflows

Continuously improves signal quality, alert accuracy, and signal-to-noise ratio to enhance operational effectiveness

Service Performance, Efficiency & Continuous Improvement

Monitors service performance metrics and identify opportunities to improve efficiency, reliability, and responsiveness

Drives continuous improvement initiatives focused on reducing operational complexity and improving service quality

Leads root cause analysis efforts and implement sustainable corrective actions for recurring issues

Partners with Service Delivery/Customer Success and Operations teams to ensure operational improvements translate into improved perceived value

Change Management & Adoption

Drives adoption of new tools, AI capabilities, and operational processes across delivery teams

Develops and executes communication, training, and rollout plans to ensure successful implementation

Ensures changes are implemented with minimal disruption to ongoing operations

General

Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

Leads a team responsible for digital operations, automation, observability, AI enablement, ITSM and other service enablement functions.

Qualifications

To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Equivalent combination accepted.

Education:

Bachelor’s Degree in a related field.

Experience / Technical Requirements

8+ years of experience in:

Managed Services or IT Services operations

Digital operations, observability, ITSM, or service enablement

Automation and operational improvement initiatives

Demonstrated experience implementing or scaling observability, automation, and AI capabilities within service delivery environments

Strong working knowledge of:

ITIL/ITSM frameworks

Monitoring/observability platforms (LogicMonitor a plus)

Automation and orchestration tools

Familiarity with:

AI-driven operations (AIOps)

Telemetry, logging, and performance monitoring frameworks

Computer Skills

Proficient use of all Microsoft Office applications.

Working knowledge of emerging technologies, including artificial intelligence (AI) and automation tools, with the ability to apply them to improve operational efficiency and service outcomes.

Certifications

None required

Other Skills and Abilities

Strong execution focus with ability to operationalize strategy

Data-driven decision-making and problem-solving skills

Ability to influence cross-functional teams without direct authority

Clear communicator with strong stakeholder alignment capabilities

High accountability for delivering measurable improvements

Success Measures

Increased adoption and maturity of observability capabilities across services
Improved signal quality, alert accuracy, and reduction in monitoring noise
Increased use of automation and AI-enabled operations across core workflows
Reduction in manual effort and operational complexity
Measurable improvements in service performance, responsiveness, and reliability
Successful rollout and adoption of new tools, platforms, and processes
Improved proactive detection and reduced incident impact through enhanced observability
Accountable for driving measurable improvements in operational efficiency and contributing to reduced cost-to-serve and improved customer experience outcomes

Physical Demands

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value inclusion and belonging at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.

Salary Compensation Range: $120,218 - $172,513 + Bonus

LogicalisUS Benefits Summary

Apply Now

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Summary

Working in close partnership with Managed Services Operations and Service Delivery/Customer Success leadership, this role ensures services are enabled for scale, operationally efficient, and supported by modern, data-driven capabilities.

Essential Duties and Responsibilities

Digital Operations Execution & Service Enablement

Leads execution of automation, observability, AI-enabled operations, and ITSM initiatives across Managed Services

Drive adoption of platforms, tools, and standards to improve delivery consistency, scalability, and operational efficiency

Partners with architects and operations leaders to ensure services are fully enabled with monitoring, automation, and operational readiness

Develops and maintains service enablement standards, playbooks, and operational frameworks to support consistent delivery

Observability, Automation & AI-Driven Operations

Leads development and adoption of observability capabilities, including monitoring, alerting, telemetry, and service visibility

Ensures services are instrumented to generate actionable insights, enable proactive detection and earlier incident identification, and deliver operational transparency

Drives an automation- and AI-first approach to reduce manual effort and improve operational scalability

Identifies and implements AI-driven insights, predictive operations, and intelligent alerting within service delivery workflows

Continuously improves signal quality, alert accuracy, and signal-to-noise ratio to enhance operational effectiveness

Service Performance, Efficiency & Continuous Improvement

Monitors service performance metrics and identify opportunities to improve efficiency, reliability, and responsiveness

Drives continuous improvement initiatives focused on reducing operational complexity and improving service quality

Leads root cause analysis efforts and implement sustainable corrective actions for recurring issues

Partners with Service Delivery/Customer Success and Operations teams to ensure operational improvements translate into improved perceived value

Change Management & Adoption

Drives adoption of new tools, AI capabilities, and operational processes across delivery teams Develops and executes communication, training, and rollout plans to ensure successful implementation Ensures changes are implemented with minimal disruption to ongoing operations

Drives adoption of new tools, AI capabilities, and operational processes across delivery teams

Develops and executes communication, training, and rollout plans to ensure successful implementation

Ensures changes are implemented with minimal disruption to ongoing operations

General

Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis to ensure adherence in a manner that reflects honest, ethical and professional behaviors.

Supports and conducts self in a manner consistent with customer service expectations.

Supervisory Responsibilities

Leads a team responsible for digital operations, automation, observability, AI enablement, ITSM and other service enablement functions.

Qualifications

Education and/or Experience

Equivalent combination accepted.

Education:

Bachelor’s Degree in a related field.

Bachelor’s Degree in a related field.

Experience / Technical Requirements

8+ years of experience in: Managed Services or IT Services operations Digital operations, observability, ITSM, or service enablement Automation and operational improvement initiatives

8+ years of experience in:

Managed Services or IT Services operations

Digital operations, observability, ITSM, or service enablement

Automation and operational improvement initiatives

Demonstrated experience implementing or scaling observability, automation, and AI capabilities within service delivery environments

Strong working knowledge of:

ITIL/ITSM frameworks

Monitoring/observability platforms (LogicMonitor a plus)

Automation and orchestration tools

Familiarity with:

AI-driven operations (AIOps)

Telemetry, logging, and performance monitoring frameworks

Computer Skills

Proficient use of all Microsoft Office applications. Working knowledge of emerging technologies, including artificial intelligence (AI) and automation tools, with the ability to apply them to improve operational efficiency and service outcomes.

Proficient use of all Microsoft Office applications.

Working knowledge of emerging technologies, including artificial intelligence (AI) and automation tools, with the ability to apply them to improve operational efficiency and service outcomes.

Certifications

None required

None required

Other Skills and Abilities

Strong execution focus with ability to operationalize strategy

Data-driven decision-making and problem-solving skills

Ability to influence cross-functional teams without direct authority

Clear communicator with strong stakeholder alignment capabilities

High accountability for delivering measurable improvements

Success Measures

Increased adoption and maturity of observability capabilities across services

Improved signal quality, alert accuracy, and reduction in monitoring noise

Increased use of automation and AI-enabled operations across core workflows

Reduction in manual effort and operational complexity

Measurable improvements in service performance, responsiveness, and reliability

Successful rollout and adoption of new tools, platforms, and processes

Improved proactive detection and reduced incident impact through enhanced observability

Accountable for driving measurable improvements in operational efficiency and contributing to reduced cost-to-serve and improved customer experience outcomes

Physical Demands

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Drives adoption of new tools, AI capabilities, and operational processes across delivery teams

Develops and executes communication, training, and rollout plans to ensure successful implementation

Ensures changes are implemented with minimal disruption to ongoing operations

8+ years of experience in:

Managed Services or IT Services operations

Digital operations, observability, ITSM, or service enablement

Automation and operational improvement initiatives

Proficient use of all Microsoft Office applications.

Working knowledge of emerging technologies, including artificial intelligence (AI) and automation tools, with the ability to apply them to improve operational efficiency and service outcomes.