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webinar producer jobs near remote

Community Experience Manager

The Schwartz Center
Remote

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Bachelor's degree
Newsletters (communication methods)
Community relationship building

Full Job Description

Location: Remote
Hours: 40 hours per week, Weekdays

Reports to: Senior Director of Operations

ABOUT US:

The Schwartz Center for Compassionate Healthcare’s mission is to partner with healthcare organizations to advance compassion for patients, care teams, and their healing relationships. We are a Boston-based nonprofit with national and international reach, with nearly 800 healthcare organizations in the US, Canada, UK, Ireland, Australia and New Zealand conducting Schwartz Rounds®. Together, we are helping hundreds of thousands of healthcare professionals provide compassionate care to millions of patients and families. The Schwartz Center’s strategic priorities for the coming decade include expansion of Schwartz Rounds within existing partners, as well as to new acute care hospitals and into adjacent healthcare markets such as ambulatory centers, retail health, and virtual/home-based care. We are also looking to strengthen our community of compassionate care champions, who are the clinical leaders running our programs across the globe, and to further develop our Model for Compassionate Care and associated tools and resources. We are looking to build new relationships, collaborations, and partnerships with a wide variety of external organizations and associations who are aligned with our work supporting caregiver wellbeing and patient/family compassion. Our operational budget is funded approximately 50% by philanthropy — with funds coming from individual, corporate and foundation donors — and 50% by earned revenue from our programs. Our vision for the coming decade is to be a global leader in championing compassion for all who seek and provide healthcare.

ABOUT YOU:

You love project management and communications. You have experience planning and moving projects forward rather than just reacting. You’re resourceful and are constantly learning and thinking innovatively. You work well independently and enjoy being part of a team. You’re a quick study and can roll with change. You want to be part of a nonprofit organization that is creating a better healthcare world.

ABOUT THE WORK:
The Community Experience Manager is responsible for managing program and partner engagement activities and communications. This position works closely with the Operations, Programs and Communications Teams, collaborates with the Chief Clinical Officer, and reports to the Senior Director of Operations.

Programs and Research

In partnership with the Chief Clinical Officer, serves as producer and project manager of Compassion in Action webinars including coordinating communications and technical support
Project manager for partner appreciation activities/anniversaries, events, and communications
Project manager for recognition programs including the Schwartz Compassionate Caregivers of the Year® Award
Oversees elements of partner convenings
Provides support for research groups and the distribution and tracking of the research toolkits
Supports and manages program-related projects as needed

Partnership Support

Support ongoing activities with like-minded Schwartz Center partner organizations who share a commitment to our work

Communications

Responsible for the first draft of all executive summaries of webinars and thought leadership events
Liaison with creative agency for all partner materials
Manages the Program Resources website including new content and updates
Produces the monthly community newsletters
Coordinates and drafts written communication to partners
Social media support for recognition programs, webinars and additional programs as needed.

Team Support

Provides event support as needed
Assists with special projects as assigned
Serves as backup for operations team members as needed

WE’RE A GOOD FIT IF YOU HAVE:

BA/BS and a minimum of 5-7 years relevant experience.
Experience in a health-related field preferred.
A customer-service approach to serving partners and colleagues.
Experience managing projects through their lifecycle
Good communication skills.
Strong organizational skills, detail-oriented, and efficient.
Salesforce or other database experience preferred.
Comfortable with technology
Strong commitment to quality work, customer service, and high productivity.
Excellent computer skills including extensive knowledge of MS Word, Outlook, Excel, PowerPoint.
Ability to think critically and creatively.
Flexibility to handle multiple tasks at once.
Skills to manage up and across.
Comfortable working within the guidelines of a larger institution.
High degree of initiative and independent judgment.
Sensitivity, good judgment, relationship-building skills and overall standards of excellence in communicating with partners and prospects in person, by phone, and through written correspondence.
Ability to work under pressure.
Desire to be a part of an organization that is creating a better healthcare world.

TO APPLY:

To be considered for the Community Experience Manager role at the Schwartz Center for Compassionate Healthcare, please follow the steps listed below to apply for the position online:

Go to org
Click ‘Search Careers’
In the search field, enter Job ID number RQ4047359
Follow the online instructions from there

Note: We are currently a remote work organization.

Apply Now

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