Top 157 Wellhub Jobs in Remote

Help Desk Staff
PingWind —Remote
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Administrative Support
PingWind —Remote
- Full-time
- Remote
- 5 years
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Paid holidays
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Clinical Manager, Global
Spring Health —Remote
- $97,325 - $114,500 a year
- Full-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- 3 years
- Health savings account
- Health insurance
Quick Apply
Complex Claim Specialist
Coalition, Inc. —Remote
- $110,000 - $140,000 a year
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Claims Operations Specialist
Coalition, Inc. —Remote
- $75,000 - $100,000 a year
- Remote
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Help Desk Customer Service Technician
PingWind —Remote
- Full-time
- Research
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
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Customer Support Specialist
1stdibs.com —Philadelphia, PA
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
Key Account Manager – Southeast & Natural
Bumble Bee Foods, LLC —Remote
- $85,000 - $105,000 a year
- Full-time
- Remote
- Microsoft Word
- Marketing
- Merchandising
- Profit sharing
- Health savings account
13d
Junior Software Developer
PingWind —Remote
- Full-time
- Remote
- Azure
- Computer Science
- System design
- AD&D insurance
- Paid holidays
Quick Apply
VP, AI Strategy & Delivery
Pacvue —Remote
- $250,000 - $310,000 a year
- Remote
- Travel
- Senior level
- Leadership
- Paid parental leave
- Health savings account
Senior Security Support Specialist
Coalition, Inc. —Remote
- $100,000 - $153,400 a year
- Remote
- Azure
- Computer Science
- Windows
- Health insurance
- Dental insurance
Quick Apply
11d
Clinical Care Navigator (Tuesday to Saturday 11am-7pm ET)
Spring Health —Remote
- $33.33 - $42.31 an hour
- Holidays
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Health savings account
- Health insurance
Quick Apply
6d
Senior Site Reliability Engineer
Maxihost —Remote
- $0 a year
- On call
- Remote
- System design
- English
- Continuous improvement
- Paid time off
- Flexible schedule
Quick Apply
Senior Systems Administrator
PingWind —Remote
- Full-time
- Remote
- 7 years
- Azure
- System design
- AD&D insurance
- Paid holidays
Quick Apply
Quality Assurance Engineer
PingWind —Remote
- Full-time
- Remote
- Computer Science
- 5 years
- Salesforce
- AD&D insurance
- Paid holidays
Quick Apply
Document Support Engineer
Coalition, Inc. —Remote
- $63,800 - $94,050 a year
- Remote
- Mid-level
- Analysis skills
- JavaScript
- Health insurance
- Dental insurance
Quick Apply
Lead, Customer Success
Stellar Health —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Senior level
- Commuter assistance
- Health insurance
Quick Apply
Development Staff
PingWind —Remote
- Full-time
- Remote
- 5 years
- High school diploma or GED
- AWS
- AD&D insurance
- Paid holidays
Quick Apply
Senior Software Test and Evaluation Specialist
PingWind —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Pessoa Desenvolvedora Full Stack Pl/Sr
Elumini Outdoing IT —Remote
- In-person
- Entry level
- Health insurance
- Dental insurance
10h

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Help Desk Staff

PingWind -
Remote

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Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Customer communication
High school diploma or GED
IT department experience

Full Job Description

Location: Remote

Required Clearance: Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c).

Certifications: N/A

Required Education: HS Diploma/GED

Required Experience: Five (5)+ years of experience in supporting Information Technology.

Position Description:

PingWind is seeking Help Desk Staff who support triage meetings with the stakeholders to coordinate and collect additional information relevant to the issues identified by the end-user. Receives telephone calls and emails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems. Help Desk Staff shall be the first point of contact for all customers’ concerns and issues they may be having. The Help Desk Staff will handle customer complaints, provide appropriate solutions and alternatives; include follow-ups to ensure resolution. Keep records of customer interactions, process customer accounts and file documents accordingly.

Responsibilities:

Typical Responsibilities/Tasks:

Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems.
Studies and resolve computer software and hardware problems of users.
Acts as contact for users having problems using computer software, hardware, and operating systems.
Determines whether the problem is caused by hardware, software, or system.
Answers questions, applying knowledge of computer software, hardware, systems, and procedures. May perform incident management activities for categorizing and entering tickets into the tracking systems.
Experience helping customers with product-related inquiries, assisting with technical problems, advising them on product usage, and proactively engaging with customers to ensure their happiness.
Respond to customers.
Troubleshoot customer issues, and determine the best solution based on customer details.
Provide technical support to customers, train customers, maintain documentation and follow up with the customers, as needed.
Possess good problem-solving, analytical, and team-work skills, as well as excellent communication and interpersonal skills. They should also be open to learning new technologies.
Ability to perform complex technical tasks.
Strong technical understanding of Information Technology systems and services supported and provided in the PWS.
Excellent organizational skills
Excellent written and verbal communication skills.

Required Qualifications

Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c).

Desired Qualifications

Bachelor’s Degree

About PingWind

PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. www.PingWind.com

Our benefits include:

Eleven Federal Holidays
Paid Time Off accrued each pay period
Parental Leave
Three medical plan choices with generous employer contribution
Dental and Vision Insurance
Company paid Short-Term and Long-Term Disability
Company paid Life and AD&D Insurance
401k with competitive matching and vesting schedule
Continuing education assistance
Short Term / Long Term Disability & Life Insurance
Medical, Dependent Care and Commuter Flexible Spending Accounts
Employee Assistance Program
Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
529 College Savings Plan
Legal Insurance
Pet Insurance

Veterans are encouraged to apply

PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

wellhub jobs in remote

Help Desk Staff

Administrative Support

Clinical Manager, Global

Complex Claim Specialist

Claims Operations Specialist

Help Desk Customer Service Technician

Customer Support Specialist

Key Account Manager – Southeast & Natural

Junior Software Developer

VP, AI Strategy & Delivery

Senior Security Support Specialist

Clinical Care Navigator (Tuesday to Saturday 11am-7pm ET)

Senior Site Reliability Engineer

Senior Systems Administrator

Quality Assurance Engineer

Document Support Engineer

Lead, Customer Success

Development Staff

Senior Software Test and Evaluation Specialist

Pessoa Desenvolvedora Full Stack Pl/Sr

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