Top 321 Work at home answering emails Jobs in Remote

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- Google Workspace
- English
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Quick Apply
3d
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Sarnova —Remote
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- Online Application
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Call Agent I/ Customer Service Representative-Seasonal
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4d

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Virtual Assistant for Multiple Service Brands: Customer Calls, Scheduling, Dispatch & Admin Support

RestoPros of Boise
Remote

Quick Apply

Job Details

Part-time | Full-time
3 days ago

Benefits

Work from home

Qualifications

Google Workspace
Interpersonal skills
Restoration industry experience
Attention to detail
Construction experience

Full Job Description

We are looking for a reliable, detail-oriented Virtual Assistant to support daily operations across multiple service-based brands, including RestoPros Boise and Floor Coverings International Boise.

This is a remote role, and we are especially open to candidates based in Latin America who have strong English communication skills and availability that overlaps with U.S. Mountain Time business hours.

This role will involve answering customer calls, scheduling appointments, dispatching team members, keeping customers updated, ordering flooring materials, supporting restoration job coordination, and helping with back-office admin tasks. We need someone who is organized, calm under pressure, and able to work across multiple brands while keeping communication, processes, and customer details clear.

Responsibilities:

Answer incoming calls and respond to customer inquiries for multiple brands
Clearly identify which brand, service, and customer each call or task relates to
Schedule and confirm appointments
Dispatch technicians and coordinate with the field team
Keep customers informed with updates, appointment details, and next steps
Assist with ordering flooring/materials for Floor Coverings International Boise
Support restoration-related job coordination and follow-ups for RestoPros Boise
Track tasks, job updates, customer notes, and follow-ups in company systems
Help with general back-office admin work
Support weekend coverage when needed
Communicate clearly with the team regarding urgent updates, customer concerns, and scheduling changes

Ideal Candidate:

Strong spoken and written English
Experience supporting multiple brands, accounts, clients, or departments
Experience in customer service, scheduling, dispatch, or operations support
Comfortable making and receiving phone calls
Highly organized and detail-oriented
Able to switch between different brands and processes without losing track of details
Able to work independently and follow instructions carefully
Good judgment when handling customer concerns or urgent situations
Comfortable using tools such as Google Workspace, CRM/job management systems, scheduling platforms, and email
Experience with home services, restoration, water damage mitigation, flooring, construction, or field-service businesses is a plus

Schedule:
This role requires availability that overlaps with U.S. Mountain Time business hours. Weekend availability is preferred.

Location Preference:
Remote. LATAM-based candidates are strongly encouraged to apply, but we are open to the right candidate in other regions as long as there is strong English communication and schedule overlap.

To Apply:
Please share:

Your experience with customer calls, scheduling, dispatch, or admin support
Your experience supporting multiple brands, clients, or accounts
Your availability and time zone
Any experience with restoration, water damage mitigation, flooring, construction, home services, or field-service businesses
A short voice recording introducing yourself and describing your relevant experience
Your hourly rate

We are looking for someone dependable, proactive, and long-term who can become an important part of our operations team.

Benefits:

Work from home

Work Location: Remote

Quick Apply

Refine Your Search

work at home answering emails jobs in remote

Virtual Assistant for Multiple Service Brands: Customer Calls, Scheduling, Dispatch & Admin Support

Customer Service Representative

Member Support Associate

Patient Account Representative

Customer Support Associate

Customer Service Agent

Scheduler/Administrative Assistant

Benefits Administration Services Associate

Virtual Assistant

SAL Advocate

Administrative Assistant

Human Resource Analyst

Member Services Advocate

Contact Center Associate I (Remote)

Customer Care Representative - Cardio Partners - Remote

Regional Business Development Manager, West

Field Sales Representative

Licensed Counselor (Employee Assistance Program) - Remote

Municipal Sales Manager

Call Agent I/ Customer Service Representative-Seasonal

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