Top 103 Work from home shipping agent Jobs in Remote

Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Senior Forward Deployed Engineer - Okta for AI Agents
Okta —Dallas, TX
- $200,000 - $275,000 a year
- Call employer
- Remote
- HIPAA
- Travel
- Fair chance
Quick Apply
Customer Experience Agent, Seller
Whatnot —Phoenix, AZ
- $28.85 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
14d
TikTok Shop Growth Consultant
AfterShip —Los Angeles, CA
- Contract
- Remote
- Bilingual
- Mid-level
- Teaching
- Commuter assistance
- Health insurance
Quick Apply
Call Center Freight Sales Agent
Bold City Logistics LLC —Jacksonville, FL
- $32,500 - $37,500 a year
- Full-time
- Remote
- Communication skills
- Entry level
- Time management
- Paid training
- Tuition reimbursement
Quick Apply
1099 Independent Freight Agent (60/40% Commission Split - Uncapped Commission!
AARVI Inc. —Remote
- $30,000 - $400,000 a year
- Full-time
- Remote
- Data entry
- Contracts
- Fair chance
- Paid time off
- Work from home
Quick Apply
13d
Associate Purchasing Agent
Weissman —St. Louis, MO
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Disability insurance
Senior Product Manager - Experiences
Clever Real Estate —Remote
- $200,000 - $300,000 a year
- Full-time
- Remote
- 5 years
- SQL
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
Software Engineer, Dev Velocity (all levels)
Render —Remote
- $170,000 - $290,000 a year
- Full-time
- Remote
- Mid-level
- Linux
- Commuter assistance
- Paid parental leave
Print and Design Consultant
Lakeside Shipping —Remote
- $30,000 - $120,000 a year
- Contract
- Computer literacy
- Office
- Business development
- Flexible schedule
Quick Apply
Senior Product Manager
Ordergroove —Remote
- From $180,000 a year
- Remote
- 5 years
- Product management
- Senior level
- Paid time off
Quick Apply
Applied AI Software Developer
Car Keys Express —Remote
- Remote
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
Head of Revenue Process Architecture
The RealReal —Bellflower, CA
- $200,000 - $220,000 a year
- Full-time
- Remote
- 7 years
- Analysis skills
- Product management
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Principal Product Manager
Ordergroove —Remote
- From $200,000 a year
- Remote
- 8 years
- Product management
- Agile
- Paid time off
Quick Apply
Specialist, Infectious Diseases
Association of Public Health Laboratories —Remote
- $58,700 - $80,550 a year
- Word processing
- Computer literacy
- Bachelor of Science
5d
Senior Product Manager, Payments
Qualia —Remote
- Remote
- 5 years
- Senior level
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Staff Design Engineer
Render —Remote
- $218,000 - $300,000 a year
- Full-time
- Remote
- Mid-level
- 8 years
- APIs
- Commuter assistance
- Paid parental leave
Senior Product Operations Manager
GitHub, Inc. —Remote
- $124,000 - $329,200 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Product management
AI Product Lead
Granicus —Remote
- $144,000 - $184,000 a year
- Full-time
- Remote
- Writing skills
- HIPAA
- Product management
- Paid parental leave
- Health savings account
Staff Product Manager
GitHub, Inc. —Remote
- $140,400 - $372,300 a year
- Full-time
- Remote
- 6 years
- Data analysis skills
- Bachelor's degree

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work from home shipping agent jobs near remote

Inbound Call Center Representative

AnswerNet Remote -
Remote

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Referral program

Qualifications

Customer relationship building
Interpersonal skills
Phone communication
Call center experience
Computer literacy
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Attention to detail
Customer engagement
Customer relationship management
Emotional safety support
Telecommunications headsets
Typing
Client interaction via phone calls
Customer data entry

Full Job Description

About the Position:
AnswerNet is looking for remote, quality, and customer experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!

Position Overview: Customer Service Representatives (CSR) will assist our customers by owning the customer’s journey, handling inquiries and concerns, and seeing them through to resolution. The primary responsibilities include handling inbound and outbound customer calls, and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other CSRs and leadership to enhance customer service delivery. CSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective CSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.

Responsibilities include, but are not limited to:

Primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
De-escalate situations involving dissatisfied customers, offering assistance and support.
Guide callers through basic troubleshooting, website navigation, and product or service use.
Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
Collaborate with other CSRs and leadership to improve customer service.
Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
Document all call activity accurately in systems with complete and thorough notes.
Attend all training sessions.
Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.

CSR Skills/Qualifications:

Must possess excellent written and verbal communication skills.
Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
Flexibility in role/job function changes and shift to meet customer needs and requests.
Skilled at typing, data capture, and entry using proper grammar and correct spelling.
Must be able to multitask, manage time properly and effectively, and work independently.
Must be able to adapt to different situations and individuals.
Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone.
Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
Be dedicated to working the schedule provided. Absences are not tolerable.
Must be acceptable to have calls/screens monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
Must be capable of reading from scripts.
Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.

Technical Requirements:

A Windows PC is required, running Windows 10 or 11 (no MacBooks or Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Hours of Operations / Schedules:

12:00 AM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
40 hours per week is required. Schedules are subject to change based on the client’s needs.
Paid 15-minute breaks are provided for 4-hour shifts
30-minute unpaid lunches

Language:

English as a primary language

Experience/Job Requirements:

At least 1 year of work experience in a call center/customer service environment is required.
Knowledge of customer service practices and principles.
Passion for delivering great customer service.
Solid problem-solving and troubleshooting skills.
Ability to multitask with attention to detail and accuracy.
High School Diploma or equivalent is required.
Applicants must type a minimum of twenty-five (25) words per minute.
Applicants must have a quiet place to work with no interruptions.
Applicants must successfully pass a 7-year background/criminal check.
Applicants must agree to and sign compliance documents.
Other requirements may vary as determined by management.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pay: $16.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home

Application Question(s):

For placement purposes, what state do you reside in?
Do you have the following equipment to work efficiently from home in a quiet, dedicated work or office space?
A Windows PC is required, running Windows 10 or 11 (no MacBooks, Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Education:

High school or equivalent (Required)

Experience:

Call center: 1 year (Preferred)
Computer literacy: 2 years (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

work from home shipping agent jobs in remote

Inbound Call Center Representative

Senior Forward Deployed Engineer - Okta for AI Agents

Customer Experience Agent, Seller

TikTok Shop Growth Consultant

Call Center Freight Sales Agent

1099 Independent Freight Agent (60/40% Commission Split - Uncapped Commission!

Associate Purchasing Agent

Senior Product Manager - Experiences

Software Engineer, Dev Velocity (all levels)

Print and Design Consultant

Senior Product Manager

Applied AI Software Developer

Head of Revenue Process Architecture

Principal Product Manager

Specialist, Infectious Diseases

Senior Product Manager, Payments

Staff Design Engineer

Senior Product Operations Manager

AI Product Lead

Staff Product Manager

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