Top 4959 Director of customer success Jobs in Remote Flexible Work From Home

Director of Operational Excellence - Nashville Hybrid / Remote Surrounding Areas
Surgery Partners —Nashville, TN
- Full-time
- Remote
- Office
- 3 years
- Finance
- Health savings account
- Health insurance
Quick Apply
13h
Director of Product - ICAP
Everforth, Cybercoders —Remote
- $200,000 - $250,000 a year
- Full-time
- Remote
- 6 years
- Computer Science
- Presentation skills
- Dental insurance
- 401(k)
Quick Apply
7d
VP of Client Services (Work Remotely Anywhere in the U.S.)
Businessolver —Remote
- $150,000 - $215,000 a year
- Full-time
- Remote
- 8 years
- Analysis skills
- Bachelor's degree
Director of Communications
Onebrief —Remote
- $205,000 - $235,000 a year
- Full-time
- Remote
- Mentoring
- Senior level
- 10 years
- Health insurance
- Dental insurance
Director, Customer Success
NRC Health —Remote
- $120,000 - $162,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid time off
Senior Director, Customer Success
Housecall Pro —Remote
- $135,000 - $150,000 a year
- Remote
- Bachelor's degree
- Mentoring
- Senior level
- Paid parental leave
- Paid holidays
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Director of Customer Success Management
Owner.com —Remote
- $190,000 - $210,000 a year
- Full-time
- Remote
- 3 years
- Continuous improvement
- Recruiting
- Health insurance
VP of Client Services (Work Remotely Anywhere in the U.S.)
Businessolver, Inc. —Remote
- $150,000 - $215,000 a year
- Remote
- 8 years
- Analysis skills
- Bachelor's degree
Senior Director of Customer Success
Guardian Recovery Network Holdings —Remote
- $190,000 - $200,000 a year
- Full-time
- 8 years
- Senior level
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Director, Strategic Programs
Lone Wolf Technologies —Remote
- $150,000 - $168,000 a year
- Full-time
- Remote
- Finance
- 8 years
- Analysis skills
Quick Apply
Director, Customer Success & Support
Lumivero —Remote
- $150,000 - $175,000 a year
- Full-time
- Remote
- 6 years
- Supervising experience
- Bachelor's degree
- Health insurance
- Dental insurance
11d
Director, Platform Accounts Management
Affirm —Remote
- $243,750 - $318,750 a year
- Remote
- 11+ years
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Director, Accounts Management
Affirm —Remote
- $243,750 - $318,750 a year
- Remote
- 11+ years
- Fair chance
- Senior level
- Employee stock purchase plan
- Health insurance
Director of Customer Success
Movn Health —Remote
- $140,000 - $180,000 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Team management
- Travel reimbursement
- Health insurance
Quick Apply
Director, Resource Planning
PlayStation Global —Remote
- $214,800 - $322,200 a year
- Remote
- Analysis skills
- Criminal background check
- Fair chance
Quick Apply
Director of Partner Experience
inquirED —Remote
- $136,950 - $166,000 a year
- Full-time
- Remote
- School experience
- 5 years
- Children
- Health insurance
- Paid time off
Quick Apply
Director, Education Consulting (Sales and Marketing)
FICO —Remote
- $105,000 - $165,000 a year
- Full-time
- Remote
- Analysis skills
- Senior level
- Communication skills
- Opportunities for advancement
Manager, Customer Success
Propelus —Remote
- $110,000 - $130,000 a year
- Full-time
- Remote
- Marketing
- Analysis skills
- Presentation skills
- Health savings account
- Health insurance
16h
Director, Customer Success - Automotive
Reputation —Remote
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Analysis skills
- Paid parental leave
- Paid holidays
Director of Customer Service
AppJaxx —Remote
- Full-time
- Remote
- Management
- Mentoring
- Senior level
Quick Apply

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Director of Operational Excellence - Nashville Hybrid / Remote Surrounding Areas

Surgery Partners -
Nashville, TN

Quick Apply

Job Details

Full-time
13 hours ago

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Operations transformation
Operational excellence initiatives
Process improvement planning
Cross-functional collaboration
Project leadership
Cross-functional communication
Analytics

Full Job Description

Hybrid based at our corporate office in Brentwood, TN, with on-site work required Monday through Wednesday for candidates in Nashville and surrounding areas.
Remote option available for candidates outside of surrounding areas.

The Director serves as a strategic partner to operators, providing the tools, frameworks, insights, and leadership necessary to improve productivity, quality, patient experience, and financial results. Through the application of continuous improvement methodologies and data-driven decision-making, this leader helps elevate operational maturity and build a culture of accountability and continuous improvement throughout the organization.

Key Responsibilities

Drive Operational Excellence

Lead operational excellence initiatives that improve efficiency, service quality, customer satisfaction, and financial performance.
Identify and prioritize opportunities to improve productivity, resource utilization, and cost effectiveness.
Facilitate continuous improvement using Lean, Six Sigma, root-cause, and structured problem-solving methodologies.
Develop and implement standardized processes, operating rhythms, and best practices that drive consistency and scalability.

Partner with Operators to Lead Change

Serve as a trusted advisor and problem-solving partner to operational leaders across markets and business units.
Provide coaching and facilitation to help leaders close performance gaps and improve outcomes.
Drive adoption of new processes, tools, and ways of working through effective change management.
Build relationships and influence change without direct authority, fostering a culture of accountability and continuous improvement.

Measure & Manage Performance

Develop and maintain operational metrics, scorecards, and dashboards that provide actionable insights.
Analyze operational and financial data to identify trends, risks, and improvement opportunities.
Support business reviews and track improvement initiatives to ensure sustainable results, presenting findings to senior leadership.

Qualifications

Required

Bachelor's degree in Business Administration, Operations Management, Engineering, Finance, Healthcare Administration, or a related field.
3-5 years of experience in operations, operational excellence, business transformation, consulting, performance improvement, or related disciplines.
Demonstrated success leading operational improvement initiatives that deliver measurable business results.
Strong knowledge of Lean, Six Sigma, Kaizen, Agile, or similar continuous improvement methodologies.
Experience partnering with operational leaders in a multi-site or distributed operating environment.
Strong analytical, problem-solving, and project management skills.
Ability to influence and collaborate effectively across all levels of the organization.
Excellent communication, facilitation, and presentation skills.

Preferred

Master's degree (MBA or related advanced degree).
Lean Six Sigma Green Belt or Black Belt certification.
Experience in healthcare, healthcare services, or private equity-backed organizations.
Experience supporting multi-site operations and performance improvement programs.
Experience developing operational dashboards, KPIs, and performance management systems.

Benefits:

Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

If you are viewing this role on a job board such as Indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

No Recruiters Please

#100

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Refine Your Search

director of customer success jobs in remote flexible work from home

Director of Operational Excellence - Nashville Hybrid / Remote Surrounding Areas

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