Top 5339 Director of customer success Jobs in Remote U.s. A

Director, Learning & Development
Premise INC —Illinois
- $115,000 - $130,000 a year
- Full-time
- Remote
- Classroom
- 7 years
- OSHA
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7d
Director of Client Success (Remote)
Cyclops —Remote
- Full-time
- Remote
- APIs
- In-person
- Senior level
Director, Customer Success
NRC Health —Remote
- $120,000 - $162,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid time off
Director of Customer Success
Movn Health —Remote
- $140,000 - $180,000 a year
- Full-time
- Up to 50% travel
- Bachelor's degree
- Team management
- Travel reimbursement
- Health insurance
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Director, Commercial Customer Success
Vanta —Remote
- $243,000 - $286,000 a year
- Full-time
- Remote
- Senior level
- Commercial
- Commuter assistance
- Paid parental leave
Director of Customer Service
AppJaxx —Remote
- Full-time
- Remote
- Management
- Mentoring
- Senior level
Quick Apply
Senior Group Manager, Customer Success
Lyra Health —Remote
- $134,000 - $184,000 a year
- Full-time
- Remote
- 5 years
- Team management
- Senior level
- Paid parental leave
- Health savings account
Director of Customer Success Management
Owner.com —Remote
- $190,000 - $210,000 a year
- Full-time
- Remote
- 3 years
- Continuous improvement
- Recruiting
- Health insurance
EverPro - Director of Customer Success (Remote, US)
EverCommerce —Remote
- $116,000 - $150,000 a year
- Remote
- 8 years
- Travel
- US work authorization
- Employee stock purchase plan
- Health insurance
Associate Director, Execution Excellence (1 of 2)
Novartis —Remote
- $152,600 - $283,400 a year
- Full-time
- Remote
- 6 years
- Analysis skills
- Bachelor's degree
- Health insurance
- 401(k) matching
Director of Customer Success
Instacart —Remote
- $230,000 - $243,000 a year
- Remote
- Merchandising
- Senior level
- Commercial
Customer Success Director
Impact.com —New York, NY
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
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Director, Patient Satisfaction
BAYADA Home Health Care —Pennsauken, NJ
- $130,000 - $140,000 a year
- Remote
- 5 years
- Computer literacy
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Director of Customer Success
Navina —Remote
- Full-time
- Up to 50% travel
- 3 years
- Team management
Quick Apply
Director, Business Applications
Indeed —Remote
- $158,000 - $329,000 a year
- Full-time
- 8 years
- Military encouraged
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Director, Customer Success
Infor —Remote
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- Team management
Strategic Customer Success Manager
HealthSnap —Remote
- $120,000 - $135,000 a year
- Full-time
- Remote
- Analysis skills
- Mentoring
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Client Success Director, West (R-19218)
Dun & Bradstreet —Remote
- $123,100 - $206,800 a year
- Email
- Remote
- Microsoft Word
- Sales
- 11+ years
- Paid parental leave
- Health insurance
Quick Apply
Director of Customer Success
Anchor Fintech —Remote
- Full-time
- Finance
- Project management
- Bachelor's degree
Director, Customer Success
PracticeTek —Green Bay, WI
- $130,000 - $150,000 a year
- Full-time
- Remote
- Analysis skills
- Mentoring
- Senior level
- Paid holidays
- Health insurance
Quick Apply

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Director, Learning & Development

Premise INC -
Illinois

Quick Apply

Job Details

Full-time
$115,000 - $130,000 a year
7 days ago

Qualifications

Vendor relationship building
Program design
OSHA
Employee relationship building
Leadership training instructional design
Leadership development
Change management
Online learning curriculum development
Project management
E-learning platforms
Leadership training (staff training program)
Enterprise Learning Management
Technical skills instruction
Leadership development programs
Cross-functional collaboration
Continuous process improvement (CPI)
Educational content composition projects

Full Job Description

SUMMARY:

The Director of Learning & Development is responsible for developing the people, skills, and capabilities that enable Premise to safely deliver exceptional work for our customers. This leader designs and executes the company's training strategy, ensuring employees at every level—from apprentice through senior leadership—have the knowledge, technical expertise, leadership skills, and resources needed to succeed.

In partnership with Operations, Safety, Human Resources, and Project Management, this role will design and deliver training, accelerate employee development, help improve field execution, and build the next generation of leaders.

We’re looking for someone who can act as the architect of Premise's learning ecosystem: identifying needs, designing programs, coordinating subject matter experts, measuring results, and reinforcing our corporate value of “Ready to Learn.” In doing so, the Director of Learning & Development will combine strategic leadership with hands-on program development and field engagement.

ESSENTIAL JOB FUNCTIONS:

Develop and execute Premise's enterprise-wide learning and development strategy by identifying current and future capability gaps across field and office operations and aligning learning initiatives with the company's strategic goals and workforce planning needs

Create annual and multi-year training and development roadmaps aligned with company growth objectives.
Partner with field leadership and department leaders to identify skill gaps, ramp-up new employees, develop crew foremen, rollout new equipment, meet customer requirements, adopt technology and meet quality improvement initiatives.
Lead Premise's craft development strategy by working with apprenticeship organizations, supporting apprentice progression, coordinating technical instruction, developing mentoring programs, measuring apprentice success and supporting journeyman development
Develop and deliver learning using a blended approach that includes classroom instruction, virtual learning, jobsite coaching, hands-on demonstrations, e-learning and video instruction
Partner with subject matter experts to create technical content and ensure it remains current and relevant.
Own and continuously improve onboarding programs that deliver a consistent, high-quality experience for every employee, accelerating time to productivity while reinforcing Premise's culture, values, safety expectations, and quality standards.
Design, develop and deliver leadership development programs that build the skills, confidence, and effectiveness of leaders at all levels.
Develop and maintain the company's operational knowledge documentation including standard operating procedures, field manuals, work instructions, best practices, videos, checklists, and technical reference guides. Ensure institutional knowledge is documented and shared throughout the organization.
Build a culture of continuous learning that supports Premise’s corporate value of “Be Ready to Learn”
Manage all learning operations including learning management system (LMS), monthly training calendar, instructor scheduling, vendor relationships, and compliance documentation
Establish metrics that demonstrate business impact and continuously evaluate programs and implement improvements based on business outcomes.

REQUIRED QUALIFICATIONS:

Bachelor’s degree in related field or combination of education, training, or experience that provides the required knowledge, skills, and abilities
Seven or more years of progressive experience in Learning & Development to include the following:

designing and implementing enterprise-wide learning programs
developing leadership development programs
creating technical training materials
administering learning management systems
partnering with schools/trade organizations

Exceptional facilitation and presentation skills
Strong project management skills
OSHA knowledge
Strong change management skills
Excellent communication and relationship-building abilities.
All employees must demonstrate the ability to promote and embody the Premise Core Values: Be Ready to Learn, Own the Result, Build Trust, and Drive to Complete.

PREFERRED QUALIFICATIONS:

Construction, electrical contracting, utility, telecommunications, or industrial experience strongly preferred
Experience leading apprenticeship programs

OTHER REQUIRED COMPETENCIES:

Collaboration - Works well with others to get the job done. Builds trust across crews, departments, and roles.
Continuous improvement - Looks for better, safer or more efficient ways to work and helps the team improve.
Own the result - Takes responsibility for the results of their work. Able to explain how and why things happened.
Planning & organizing - Creates clear plans, organizes people and resources, and stays focused so work gets done efficiently, within budget and on time—even when problems arise.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to, stand, sit, walk, lift, talk, hear, see, reach, grasp and use hands and fingers to operate a computer key board, telephone, and other office equipment. The employee must have the ability to occasionally lift up to 15 lbs.

WORKING ENVIRONMENT:

The employee performs the essential functions of this job in a normal indoor office environment.

Premise Inc. is an equal opportunity, affirmative action, veteran-friendly employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. The duties and responsibilities listed in this job description are not all-inclusive and other duties may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Quick Apply

Refine Your Search

director of customer success jobs in remote u.s. a

Director, Learning & Development

Director of Client Success (Remote)

Director, Customer Success

Director of Customer Success

Director, Commercial Customer Success

Director of Customer Service

Senior Group Manager, Customer Success

Director of Customer Success Management

EverPro - Director of Customer Success (Remote, US)

Associate Director, Execution Excellence (1 of 2)

Director of Customer Success

Customer Success Director

Director, Patient Satisfaction

Director of Customer Success

Director, Business Applications

Director, Customer Success

Strategic Customer Success Manager

Client Success Director, West (R-19218)

Director of Customer Success

Director, Customer Success

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