Top 691 Bilingual customer service associate Jobs in Remote Usa´

Patient Support Specialist (9:30am -6pm PST)
Zócalo Health —Remote
- $26 - $28 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
Customer Service Representative - Remote
Sharecare —Remote
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
5d
Bilingual Customer Engagement Specialist
Avesis, Incorporated —Remote
- $16.68 - $32.59 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Customer Service Representative (REMOTE Pittsburgh)
DICK'S Sporting Goods —Remote
- $35,400 - $53,300 a year
- Full-time
- Remote
- Background check
- Spanish
- High school diploma or GED
Remote Customer Chat Support
AuraOne Human Data —Remote
- Remote
- Bilingual
- Mid-level
- US work authorization
Bilingual Patient Access Representative
Clinical Health Network —Remote
- $18.00 - $26.50 an hour
- Full-time
- Remote
- Medical office experience
- HIPAA
- No high school diploma
- Health savings account
- AD&D insurance
Member Advocate (Contractor)
Sana Benefits —Remote
- $26.44 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Health insurance
CUSTOMER CARE REPRESENTATIVE
JR Services —Remote
- Full-time
- Remote
- Communication skills
- Entry level
Patient Support Specialist (Remote)
CareTalk Health —Remote
- $17 an hour
- Multiple hires
- Remote
- Spanish
- Medical office experience
- HIPAA
Quick Apply
Customer Care Associate II (Remote)
Selective Insurance Company of America —Remote
- $55,000 - $71,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Health insurance
4d
Member Service Guide, Pharmacy - Bilingual/Spanish
Devoted Health —Remote
- $22 - $25 an hour
- Full-time
- Remote
- Spanish
- Research
- Mid-level
- Dental insurance
- 401(k)
14d
CUSTOMER SERVICE REPRESENTATIVE
Wyth.me —Arlington, VA
- Email
- Remote
- English
- Bachelor's degree
- 1 year
Member Experience Representative
Mochi Health —Remote
- $17 - $25 an hour
- Part-time
- Remote
- Spanish
- HIPAA
- English
Bilingual Customer Service Representative - Remote
Sharecare —Miami, FL
- Full-time
- Remote
- Microsoft Word
- Spanish
- Microsoft Outlook
12d
Outbound Service Advocate - Bilingual (Spanish)
Juvo, LLC —Remote
- $15 - $19 an hour
- Full-time
- Spanish
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Patient Customer Service Rep II
NeoGenomics Laboratories —Remote
- Overtime
- Spanish
- Basic math
- HIPAA
- Employee stock purchase plan
- Paid holidays
Quick Apply
15h
Seasonal Team Member Customer Care - Work At Home (TX, OK, AL, GA Applications Only)
Academy Sports —Austin, TX
- Part-time
- Remote
- Spanish
- Writing skills
- English
Tier I Customer Support Representatives (REMOTE)
Koniag Government Services —Remote
- Full-time
- Remote
- Bilingual
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Bilingual Customer Service Rep
Primerica —Duluth, GA
- $35,000 - $37,000 a year
- Full-time
- Remote
- Spanish
- Writing skills
- English
- Health savings account
- Disability insurance
Care Manager, Bilingual - English & Spanish
Empathy —Remote
- $24 - $26 an hour
- Weekends as needed
- Spanish
- English
- Research
- Paid holidays
- Health insurance
Quick Apply

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Patient Support Specialist (9:30am -6pm PST)

Zócalo Health
Remote

Apply Now

Job Details

Full-time
$26 - $28 an hour

Benefits

Work from home stipend
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Spanish
Phone communication
English
Quota achievement (success metric)
Client interaction via phone calls

Full Job Description

Patient Support Specialist

at Zócalo Health

Remote (Full Time)

Compensation: $26 - $28 per hour

Hours: 9:30am - 6pm PST

About Us

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description

The Patient Support Specialist will join Zócalo Health at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, and Zócalo Health will lead the transition from fee-for-service to value-based care for the growing Latino and other marginalized communities in the U.S.

The Patient Support Specialist is responsible for connecting with potential and existing patients by phone to complete brief intakes, educate them about available services, and schedule appointments. This position is ideal for someone who thrives in a high-volume, fast-paced environment and enjoys helping vulnerable patients navigate their care journey with empathy and professionalism.

This position will initially report to the Director of Patient Support.

The Patient Support Specialist will contribute in the following ways:

Conduct outbound and inbound calls to potential patients to explain services and assist with enrollment or scheduling.
Complete short intake forms to accurately collect demographic, eligibility, and clinical information.
Schedule patient appointments based on availability, location, and provider match.
Meet or exceed daily, weekly, and monthly performance goals (e.g., calls made, conversions, appointments scheduled).
Maintain a positive, empathetic, and professional attitude toward patients and teammates at all times.
Follow scripts and workflows while maintaining flexibility to personalize each conversation.
Document all interactions thoroughly and accurately in the company’s EHR system.
Collaborate with team members to troubleshoot scheduling or communication issues.
Adhere to HIPAA and confidentiality standards when handling patient information.
Participate in ongoing training, feedback, and quality assurance sessions to continually improve performance.

Qualifications

1–2 years of experience in a contact center, customer service, or patient access role.
Excellent verbal communication skills and comfort making or receiving high volumes of patient calls daily.
Strong interpersonal and listening skills; ability to engage compassionately and build trust quickly.
Ability to meet or exceed performance quotas in a structured environment.
Proficiency with basic computer applications (CRM, scheduling systems, or EHRs preferred).
Bilingual (English-Spanish), both oral and written, is required. If you are not fully bilingual, please do not apply.

What you can expect from Zócalo Health

Equity compensation package
Comprehensive benefits including medical, dental, and vision
401k
Generous PTO policy (up to 15 days per year for FT employees)
$1,000 home office stipend
We provide the equipment needed for this role.
Opportunity for rapid career progression with plenty of room for personal growth.

You must be authorized to work in the United States. Remote Work can be done from anywhere in the U.S.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Apply Now

Refine Your Search

bilingual customer service associate jobs in remote usa´

Patient Support Specialist (9:30am -6pm PST)

Customer Service Representative - Remote

Bilingual Customer Engagement Specialist

Customer Service Representative (REMOTE Pittsburgh)

Remote Customer Chat Support

Bilingual Patient Access Representative

Member Advocate (Contractor)

CUSTOMER CARE REPRESENTATIVE

Patient Support Specialist (Remote)

Customer Care Associate II (Remote)

Member Service Guide, Pharmacy - Bilingual/Spanish

CUSTOMER SERVICE REPRESENTATIVE

Member Experience Representative

Bilingual Customer Service Representative - Remote

Outbound Service Advocate - Bilingual (Spanish)

Patient Customer Service Rep II

Seasonal Team Member Customer Care - Work At Home (TX, OK, AL, GA Applications Only)

Tier I Customer Support Representatives (REMOTE)

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Care Manager, Bilingual - English & Spanish

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