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Key Account Specialist

Kone -
Moline, IL

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Job Details

Full-time
$95,800 - $114,555 a year

Benefits

Commuter assistance
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Data integrity assurance
Customer records maintenance
Managing customer accounts
Sales support
Pricing
Sales contract management
Data analysis reporting
Account maintenance
Sales analytics & reporting tools
Sales analysis
Bachelor's degree in finance
Operations coordination
SAP
Bachelor's degree in business
Lead generation
Mid-level
3 years
Finance
Client database systems
Managing client accounts
Bachelor's degree
Data management
Sales management systems proficiency
Client acquisition
Customer support
CRM system proficiency
Cross-functional collaboration
Business
Operations
Cross-functional communication

Full Job Description

Company Overview

Founded in 1910 , KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.
Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes , Corporate Knights for clean capitalism and others.

Job Overview

Are you ready to make your next career move to join our team as our Key Account Specialist for KONE Americas?

Do you enjoy monitoring key account activities including coordination of pricing, additions/removals, and lead generation?
Does managing and coordinating processes motivate you?
Do you thrive in areas where you provide reporting, analysis, and data support?
Are you skillful with maintaining customer data integrity across CRM, SAP, and related systems and support sales processes and tools?
Do you demonstrate a passion for collaboration?
Are you committed to performing general administrative and operational support tasks as needed?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position: This is a remote position.

Job Duties

As our Key Account Specialist, you will support the Key Account Management team by executing both operational and analytical activities that enable front-line teams to focus on customer engagement and growth. This role serves as a critical link between data/reporting insights and day to day account execution, managing contract processes, system data integrity, reporting, and cross-functional coordination to ensure efficient account performance and customer satisfaction.

You will bring 3+ years of progressive and successful experience in sales operations, customer support, contract administration, or related business support role to KONE. Experience working with CRM, ERP, or contract management systems preferred. You will use the knowledge gained through your bachelor’s degree in business, Finance, Operations, or related field preferred. (Equivalent experience (4+ years in sales support, data/contract management, or operations environment) acceptable in lieu of degree).

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation

We value your authentic self.
Collaborative, creative, and supportive work environment.
Passionate about safety, quality, and innovation
We care about the communities where we live and work.

Just some of our many benefits include:

Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits

Annual Base Pay Range:

This role has been categorized as a remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. Employees may live in any location within the area of the role’s scope of responsibility. The national hiring range for this role is $95,800 – $114,555. The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 10% Target Incentive (50/50) based on achievement of company goals and individual goals.

Come share your passion and energy to make a positive impact at KONE for our customers and your career !

*Beware of Recruitment Scams!*

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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