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Automotive Quick Lane Manager | High-Volume Ford Operation

Corwin Ford Reno -
Reno, NV

Apply Now

Job Details

Benefits

Paid training
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Customer communication
Employee relationship building

Full Job Description

11111 S Virginia St., Reno, NV 89511

Automotive Quick Lane Manager

Lead a High-Volume Quick Lane Operation!

Performance Bonuses | Growth Opportunity

Previous Automotive Service Management or Service Advisor Experience Required.

Corwin Ford Reno is seeking an experienced, results-driven, and customer-focused Quick Lane Manager to lead and grow our high-volume Quick Lane operation. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys coaching a team to success, and is passionate about delivering an exceptional customer experience.

In this role, you'll oversee the daily operations of our Ford Quick Lane department, lead a team of four Service Advisors, and work alongside them by actively assisting customers and writing service. You'll play a key role in growing the business by increasing customer retention, improving hours per repair order, maximizing fixed gross profit, and ensuring an efficient, customer-focused operation. If you're a proven leader who enjoys developing people, building strong customer relationships, and making a measurable impact on department performance, we'd love to hear from you.

What We Offer:

Competitive compensation package
Performance-based bonus opportunities
Health, dental, and vision insurance
401(k) with company match
Paid time off
Ongoing training and career advancement opportunities
Employee discounts
A supportive, team-focused culture with one of Northern Nevada's premier Ford dealerships

Responsibilities:

Manage, mentor, and develop a team of four Quick Lane Service Advisors.
Write service and assist customers throughout the day to ensure efficient workflow and exceptional customer satisfaction.
Increase department fixed gross profit and improve hours per repair order (HPRO).
Drive sales of maintenance and repair services through effective customer communication and recommendations.
Work closely with the Quick Lane Shop Foreman to maximize technician productivity and shop efficiency.
Partner with the Service Drive Manager to ensure seamless operations between the service drive and Quick Lane.
Monitor daily performance metrics and implement strategies for continuous improvement.
Resolve customer concerns promptly and professionally.
Maintain a positive, team-oriented work environment focused on accountability and growth.

Qualifications:

Previous automotive service management or service advisor experience required.
Quick Lane or Ford dealership experience preferred.
Experience with CDK Drive and Xtime service software is preferred.
Strong leadership, coaching, and team-building skills.
Excellent communication and customer service abilities.
Proven ability to grow sales and achieve department performance goals.
Organized, self-motivated, and able to thrive in a fast-paced environment.

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Apply Now

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automotive service manager jobs in reno nv

Automotive Quick Lane Manager | High-Volume Ford Operation

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SERVICE MANAGER - HARLEY DAVIDSON

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Automotive Quick Lane Manager

Lead a High-Volume Quick Lane Operation!

Performance Bonuses | Growth Opportunity

Previous Automotive Service Management or Service Advisor Experience Required.

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Automotive Quick Lane Manager

Lead a High-Volume Quick Lane Operation! Performance Bonuses | Growth Opportunity

Previous Automotive Service Management or Service Advisor Experience Required.

Lead a High-Volume Quick Lane Operation!

Performance Bonuses | Growth Opportunity