Thrive Wellness of Reno Job Description Anxiety Program Manager
The Anxiety Program Manager will be located at our 455 Hill St. Reno, NV 89501 location. The Program Manager will report to the Anxiety Program Clinical Lead. This position is salaried, exempt and is considered full-time.
Unofficial Transcripts of education may be requested upon interviewing.
Please provide 3 professional references on your resume and/or cover letter.
Qualifications:
- Bachelor’s degree or higher in a behavioral health discipline or related field is required. Other appropriate fields include nursing and education may be considered.
- At least one-year of experience in a behavioral health setting is required.
- Leadership experience preferred.
- Ability to work with all ages and genders, individuals and families.
- Proficient in spelling, grammar, professional writing, multi-tasking.
- Strong computer skills (EMR) and strong documentation skills.
- Demonstrates competency and sensitivity in the areas of multicultural, racial, religious/spiritual and sexual orientation issues.
Requirements:
- Must pass a federal background check at hire and every 3 years.
- Must adhere to the drug-free workplace act.
- Demonstrate maturity of judgment, attitude, and life skills.
- Must demonstrate an ability to adapt to change and remain flexible.
- Must be a strong team player that works well in a busy environment.
- Must have strong communication skills and be upbeat, positive, and professional when interacting with clients, providers and fellow co-workers.
- Must have excellent interpersonal, verbal, and written communication skills, as well as the ability to effectively prioritize and manage your time unsupervised & independently.
Duties:
- Ensures appropriate implementation of program schedule, methods, and duties of program staff.
- Supervises floor staff and case managers for the assigned higher level of care program(s). This includes creating staff schedules, managing payroll and PTO, completing 90 day/annual/other reviews, being involved in the hiring/termination, and training.
- Assists in hiring all HLOC staff, including group leaders, recovery coaches, therapists, case managers/care coordinators, etc.
- Helps to coordinate coverage when floor staff and case managers are unavailable, and acts as coverage when needed.
- Communicates regularly and openly with the Clinical Lead of the assigned program, CEO, and Executive Director.
- Will coordinate welcoming of new client(s) in assigned program(s), and act as backup when necessary.
- Coordinate regularly with outside agencies and providers to determine how Thrive can best grow and develop the assigned program to serve the needs of the community.
- Coordinate with families and support persons of clients as necessary within the assigned program particularly when complaints or concerns arise.
- Assess and identify programmatic needs including group schedule, staffing needs, training needs, etc.
- Ensures the daily billing census is completed daily.
- Assists the Clinical Leads and program staff in managing the client milieu.
- Co-facilitates the weekly floor staff meeting with the lead RC(s).
- Completes quarterly quality control.
- Collaborates with the administrative team in establishing and maintaining CARF accreditation.
- Supervises assigned RC in buying all groceries and program necessities, and reconciles the credit card (Rippling) weekly.
- Spends regular time on the floor of the assigned program(s) to ensure clients/staff/programs are running smoothly.
- Communicates with the team about any facility maintenance needs.
- Assists case managers and the team's therapists in coordinating client goodbye circles, and acts as coverage when needed.
- Attends all assigned program(s) treatment team meetings.
- Ensures appropriate implementation of program schedule, methods, and duties of program staff.
- Facilitates regular meetings with case managers and RCs, taking notes for all meetings, including 1:1s.
- Assists with the flow of administrative office and admissions.
- Other duties as assigned.
Core Values:
The ability to demonstrate, understand and apply our company core values in every aspect of your role is a MUST. The selected candidate will be expected to demonstrate the core values in their everyday work.
1. Courageously Optimistic
2. Wholeheartedly Steadfast
3. Rooted in Community
4. Keep Growing
Thrive Wellness does not discriminate any person based on race, creed, color, religion, national origin, sex, age, physical or mental disability, gender, gender identity or gender expression, and genetic information unrelated to an individual’s ability to perform the essential functions of a particular job, status as a military veteran or qualified disabled veteran, any other characteristic or any other projected class status in accordance with applicable federal, state and local laws.
Pay: $63,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- If requested, can you provide your transcripts upon interviewing or hire?
Education:
Experience:
- Behavioral Health: 1 year (Preferred)
Work Location: In person
