Community Health Alliance is looking for full-time Population Health Coordinator.
Join our talented team of healthcare professionals that focus on serving the community and helping those in need by creating healthy outcomes for patients of every income.
We operate six convenient locations throughout Reno and Sparks, providing comprehensive, top-quality medical services, dental and pediatric care, behavioral health, low-cost pharmacies, nourishing food pantries, and more.
Supports the Population Health team in the planning and coordination of Community Health Alliance’s (CHA’s) population health initiatives, value-based programs, project management activities, and health plan partnerships. This position collaborates with internal departments, providers, care teams, health plans, and community partners to ensure compliance with value-based contracts and program requirements. Primary responsibilities include patient outreach for value-based projects, monitoring program performance, managing health plan project communication, and value-based care goals that improve patient outcomes and operational performance.
Required Knowledge, Skills & Abilities:
Knowledge of Medicaid, Medicare, and Commercial health plan programs.
Skilled with Excel, PowerPoint, Microsoft Office, and project management tools.
Skilled in navigating through provider portals and accessing appropriate information.
Strong demonstrated experience in report development and ability to prioritize projects based on data generated in a report.
Knowledge of medical billing/coding, CPT/ICD, and medical terminology.
Skill in accuracy, attention to detail, organization and project timeline management.
Ability to maintain confidentiality of financial and medical information according to Health Insurance Portability and Accountability Act (HIPAA) regulations.
Ability to solve practical problems and identify pathways to resolve risks and barriers.
Ability to exercise good judgment in appraising situations and making decisions.
Ability to work and interact effectively and positively with other staff members to build and enhance teamwork.
Strong ability to communicate in a courteous and professional manner.
Ability to understand and respond appropriately, effectively and sensitively to special population groups as defined by race, ethnicity, language, age, sex, etc.
Ability to read, write legibly and calculate mathematical figures.
Ability to hear and speak to converse over the telephone and in-person in a professional and respectful manner.
Can operate various office equipment, such as calculator, copy machine, fax, smart phone, and telephone system.
Ability to travel between health centers as needed.
Education and Experience: High School Diploma or GED required, college graduate in related field preferred (e.g. Health Care Administration, Public Health, Social Work, Health Sciences). Minimum of two (2) years of relevant experience required and minimum of one (1) year medical experience required. Must be able to read, write and speak Spanish fluently.
Work environment: Indoor environment
Physical demands: Ability to maintain driver’s license and to travel throughout the community as well as between clinic sites as needed. Ability to sit or stand. Ability to express or exchange ideas by means of spoken word to impart oral information to co-workers or patients and to convey spoken instructions to others accurately, loudly or quickly. Ability to hear and understand verbal communication.
At Community Health Alliance, we are committed to supporting our employees both personally and professionally by offering a comprehensive and competitive benefits package.
Our benefits include:
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Competitive wage
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100% employer-paid medical insurance for employees and 90% employer-paid dental and vision coverage, effective the first of the month following 60 days of employment for benefit-eligible employees
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Paid Time Off (PTO) starting at 15 days per year, with increased accrual after one year of service (prorated based on FTE status)
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Eight (8) paid holidays each year
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$10,000 employer-paid Accidental Death & Dismemberment (AD&D) insurance for all benefit-eligible employees
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Life insurance coverage
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Health Savings Account (HSA) available with the PPO medical plan
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Retirement benefits, including a 403(b) employee voluntary retirement savings plan and a 401(a) employer-funded retirement contribution plan after 12-mo of service
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Bereavement leave
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Employee Assistance Program (EAP) providing confidential counseling and support resources
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Education Assistance Program to support career growth and professional development
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On-the-job training and ongoing learning opportunities
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Career advancement opportunities within the organization
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Employee referral program with referral incentives
We are proud to invest in our employees by providing meaningful benefits, professional development opportunities, and a workplace dedicated to helping you build a rewarding career while making a difference in the communities we serve.