Top 1940 Customer service team lead Jobs in Reseda Ca

[Remote] Customer Success Manager
Convoso —Woodland Hills, CA
- $75,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- 5 years
- Travel
- Free parking
- Paid training
Quick Apply
Customer Service Representative (Entry-Level - Remote US Only)
True Legacy Homes —Los Angeles, CA
- $25 - $30 an hour
- Part-time
- Remote
- Computer literacy
- Typing
- Communication skills
- Paid training
- Paid holidays
Quick Apply
22h
Customer Success Manager
Cruva —Los Angeles, CA
- $70,000 - $100,000 a year
- Full-time
- Remote
- English
- Mid-level
- Leadership
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Customer Service Representative
Ontic —Chatsworth, CA
- $28 - $36 an hour
- Full-time
- Management
- Mid-level
- Office
- Health insurance
- 401(k)
1d
Admissions Team Lead - Patient Access Contact Center - SOCC Cancer Center - Full-Time, On-Site, Days
Cedars-Sinai —Los Angeles, CA
- $29.60 - $45.88 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Bachelor's degree
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
Whole Foods Market —Malibu, CA
- $25.10 - $42.50 an hour
- 8 hour shift
- Inventory management
- Writing skills
- Mid-level
- Store discount
- Paid time off
9d
Customer Service Coordinator
UEI College —Reseda, CA
- $22 - $26 an hour
- Full-time
- High school diploma or GED
- University
- Data entry
- Disability insurance
- Health insurance
Quick Apply
1d
Admissions Team Lead - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days
Cedars-Sinai —Los Angeles, CA
- $29.60 - $45.88 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Bachelor's degree
Lead Airport Agent - Customer Service
Envoy Air Inc. —Los Angeles, CA
- $32.65 an hour
- Weekends as needed
- Microsoft Word
- 18 years or older
- Computer literacy
- Life insurance
Pharmacy Operations Team Lead
Walmart —Panorama City, CA
- $25.50 - $38.50 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
Whole Foods Market —Woodland Hills, CA
- $18.50 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Customer Service – REMOTE
MicroArt Semi Permanent Makeup —Los Angeles, CA
- $150,000 - $300,000 a year
- Remote
- Microsoft Outlook
- 2 years
- Communication skills
AP Team Lead
Walmart —Porter Ranch, CA
- $23.50 - $36.50 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Fin Care Specialist I (Customer Service)
Cedars-Sinai —Los Angeles, CA
- $25.57 - $39.63 an hour
- 8 hour shift
- High school diploma or GED
- Fair chance
- Business Administration
- Health insurance
- Dental insurance
Lead Patient Service Rep - Congress (Pasadena)
Cedars-Sinai —Pasadena, CA
- $26.42 - $40.95 an hour
- 8 hour shift
- Outpatient experience
- High school diploma or GED
- Fair chance
Customer Service Representative (CSR)
Consensus Cloud Solutions —Los Angeles, CA
- $17.87 - $28.85 an hour
- Overtime
- Remote
- Background check
- Ability to sit for extended periods
- 2 years
- Employee stock purchase plan
12d
Sr. Customer Service Representative
American Fruits and Flavors —San Fernando, CA
- $24 - $26 an hour
- Management
- ERP systems
- English
Operations Supervisor-Northridge Fashion
Victoria's Secret —Northridge, CA
- $21.25 - $25.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Fair chance
4d
Customer Service Representative - State Farm Agent Team Member
Omar Soudani - State Farm Agent —Canoga Park, CA
- $51,000 - $80,000 a year
- Full-time
- Office
- High school diploma or GED
- Computer skills
- Health insurance
- Paid time off
Quick Apply
Health Info Team Lead
Cedars-Sinai —Los Angeles, CA
- $26.85 - $41.62 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Hospital
- Health insurance
- Paid time off

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[Remote] Customer Success Manager

Convoso -
Woodland Hills, CA

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Free parking
Paid training
Stock options
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Happy hour
Paid time off
Parental leave
Snacks provided
Employee assistance program
401(k) matching
Gym membership
Life insurance
Paid sick time

Qualifications

Customer communication
Experience with SaaS (as product category for technical sales engineers)
SaaS

Full Job Description

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Who We Are:

While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth.

Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.

Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.

Most roles at Convoso function as "hybrid" with some opportunities for travel to in-person business events and company meetings. Convoso currently employs remote team members in several U.S. states, including AL, AZ, CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, NC, NJ, NV, NY, OH, PA, SC, TX, UT, VA. We welcome applications from candidates across the United States. Employment in states where Convoso is not currently registered may require additional review and setup before employment can begin.

The Job:

At Convoso, we believe great Customer Success Managers don't just support customers, they empower them to succeed, scale, and thrive. If you're passionate about delivering value, building strong relationships, and driving measurable impact, this is your opportunity to make a difference.

Responsibilities summary:

Own customer outcomes: Partner with customers to define, track, and achieve business goals that demonstrate ongoing value from Convoso
Drive retention and expansion: Proactively identify growth opportunities, engage executive stakeholders, and lead renewal strategies across your portfolio
Deliver strategic guidance: Apply deep knowledge of contact center best practices to help customers optimize performance and execution
Engage across the lifecycle: Lead all post-implementation activities through a blend of high-touch engagement, digital communication, and scalable programs
Build strong relationships: Develop trusted partnerships with key stakeholders, from end users to executive sponsors
Mitigate risk early: Identify potential challenges and take action to ensure customer health and satisfaction
Advocate for customers: Serve as the voice of the customer internally, contributing to product feedback and continuous improvement
Collaborate cross-functionally: Partner closely with Sales, Support, Technical Account Managers, and Implementation teams to deliver a seamless customer experience
Create impactful deliverables: Develop presentations, strategic recommendations, and business reviews tailored to diverse audiences
Represent Convoso: Act as a thought leader in customer interactions, industry events, and internal initiatives

Who You Are:

5+ years of Customer Success experience in a SaaS environment
(Contact center, telephony, or performance marketing experience strongly preferred)
Strong familiarity with CRM/CS platforms such as Vitally, Totango, or Gainsight
Proven ability to manage a book of business and drive retention and expansion
Exceptional organizational, analytical, and problem-solving skills
Ability to manage multiple priorities in a fast-paced, high-growth environment
Strong communication and presentation skills with customer-facing experience
A proactive, self-driven mindset with a focus on outcomes
Ability to build trust and collaborate effectively across teams
Skilled at navigating customer challenges with professionalism and resilience
Proficiency in tools such as Excel, Google Workspace, Confluence, Zendesk, etc.
Willingness to travel occasionally (approximately 1–2 times per quarter)

Work Perks Worth The Hype:

Competitive compensation package
Stock options
100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
Affordable Vision plan and optional FSA
PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
Your birthday off
401k program with generous company match
No cost Employee Assistance Program and Travel Assistance
Monthly Gym membership reimbursement
Monthly credits toward food & beverage
Company Outings
On and offsite team building events
Paid training for departments
Apple laptop (most roles)
And a team of highly experienced and kind colleagues!
HQ Office:
Casual office environment & dress
Daily catered lunches
Fully stocked kitchen (Dietary restriction-friendly)
Happy Hours
On-site Car Wash
Free Parking

Compensation:

The base salary range is: $75,000 - $90,000

The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso's compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match.

Your California Privacy Rights:

As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso's privacy policy, which you can review by going to https://www.convoso.com/privacy-policy/.

Quick Apply

Refine Your Search

customer service team lead jobs in reseda ca

[Remote] Customer Success Manager

Customer Service Representative (Entry-Level - Remote US Only)

Customer Success Manager

Customer Service Representative

Admissions Team Lead - Patient Access Contact Center - SOCC Cancer Center - Full-Time, On-Site, Days

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

Customer Service Coordinator

Admissions Team Lead - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days

Lead Airport Agent - Customer Service

Pharmacy Operations Team Lead

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal

Customer Service – REMOTE

AP Team Lead

Fin Care Specialist I (Customer Service)

Lead Patient Service Rep - Congress (Pasadena)

Customer Service Representative (CSR)

Sr. Customer Service Representative

Operations Supervisor-Northridge Fashion

Customer Service Representative - State Farm Agent Team Member

Health Info Team Lead

I want to receive the latest job alert for customer service team lead in reseda ca

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