Top 5658 Certification manager Jobs in Reston, Va

Operations Manager - Client Services & Dispatch
Excel Courier —Ashburn, VA
- $98,040 - $144,840 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
4d
Sr. Contracts Manager
Leidos —Chantilly, VA
- $116,350 - $210,325 a year
- Full-time
- Office
- Master's degree
- Analysis skills
Senior Program Manager - Strategic Growth
Amentum —Chantilly, VA
- $225,000 - $290,000 a year
- 8 hour shift
- Computer Science
- 5 years
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Contracts Manager
Leidos —Chantilly, VA
- $92,300 - $166,850 a year
- Full-time
- 6 years
- Office
- Master's degree
Facility Project Manager
Leidos —Chantilly, VA
- $73,450 - $132,775 a year
- Full-time
- Microsoft Excel
- Management
- Bachelor of Science
Contracts Manager (Remote)
ICF —Reston, VA
- $89,649 - $152,404 a year
- Full-time
- Remote
- Microsoft Excel
- 8 years
- Bachelor's degree
Practice Manager - Physician Services Operating
VHC Health —Arlington, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Security Operations Manager, Americas East
EdgeConneX —Herndon, VA
- $130,000 - $140,000 a year
- Full-time
- Team management
- Travel
- Business Administration
Quick Apply
Contracts Manager
ICF —Reston, VA
- $98,614 - $167,644 a year
- Full-time
- Hybrid work
- 3 years
- Analysis skills
- Bachelor's degree
Project Manager - Remote (Top Secret cleared)
ICF —Reston, VA
- $119,323 - $245,448 a year
- Full-time
- Remote
- English
- Research
- Master's degree
Manager, Government Accounting and Compliance
NVIDIA —Herndon, VA
- $160,000 - $247,250 a year
- Full-time
- CPA
- Office
- Finance
Manager, Quality Assurance
Hilton —McLean, VA
- $77,500 - $110,000 a year
- Full-time
- Remote
- Bachelor of Science
- 3 years
- Hotel
- Paid parental leave
- Employee stock purchase plan
Call Center Operations Manager
ITCON Services —Vienna, VA
- Remote
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Principal Customer Solutions Manager, Healthcare & Life Sciences
Amazon Web Services, Inc. —Herndon, VA
- $201,000 - $272,000 a year
- Full-time
- AWS
- Senior level
- Leadership
- AD&D insurance
- Health insurance
Project Manager - Housing Supply Initiatives (REMOTE ROLE)
ICF —Reston, VA
- $89,649 - $152,404 a year
- Full-time
- Remote
- Data analysis skills
- Master's degree
- 8 years
Customer Success Manager (Remote)
Sorcero —Washington, DC
- $110,000 - $125,000 a year
- Remote
- Marketing
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Deputy Program Manager/Transition Manager
Hathiant —Herndon, VA
- $165,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
5d
Contract Manager
Accenture Federal Services —Arlington, VA
- $95,700 - $211,700 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
Client Operations Manager
Quest Diagnostics —Chantilly, VA
- From $93,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Senior Practice Manager - OB/GYN
VHC Health —Arlington, VA
- $78,582.40 - $143,000.00 a year
- Full-time
- Mid-level
- Ob/Gyn
- Bachelor's degree
- Health insurance
- Dental insurance

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certification manager jobs near reston, va

Operations Manager - Client Services & Dispatch

Excel Courier -
Ashburn, VA

Apply Now

Job Details

Full-time
$98,040 - $144,840 a year
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Team leadership

Full Job Description

Operations Manager – Client Services & Dispatch

Excel Courier | Ashburn, VA | Full Time | On-Site

Position Summary
The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, with primary accountability for personnel management, team development, and operational process ownership of these functions. Build, scale, and hold accountable high-performing teams that deliver service quality to customers. Partner with the operations management team to ensure end-to-end service delivery.

Essential Functions (Duties and Responsibilities)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Service-quality accountability. Serve as the primary point of accountability for service-quality outcomes delivered by the Client Services and Dispatch functions.
Build and scale teams. Build and scale the Client Services and Dispatch teams in line with business growth, including workforce planning, hiring, onboarding, role design, staffing requirements, selection, and recommend termination.
Develop people and culture. Develop team members through coaching, mentoring, skills development, and career-path planning; guide employees in handling difficult or complex problems and resolving escalated complaints or disputes. Foster a positive, collaborative team culture using strong interpersonal and communication skills across all levels of the organization.
Performance standards and accountability. Establish clear performance.
standards and accountability mechanisms; conduct regular performance reviews, coach through performance issues, and hold team members to defined expectations.
Process ownership and daily operations. Own and continuously improve the processes within Client Services and Dispatch; maintain metrics, reports, process documentation, customer service logs, and training records; prepare work schedules and assign specific duties.
Compliance and oversight. Monitor operations to ensure staff compliance with administrative policies and procedures, safety rules, contracts, and government regulations.
Cross-functional collaboration. Collaborate with the operations management team, to formulate and implement cross-functional policies, procedures, goals, and objectives, including process and technology initiatives.

Work Environment
This job operates in a demanding, high stress, fast-paced call-center office setting, as well as occasional presence in a temperature-controlled warehouse. This position routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Requirements
While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must maintain a professional and customer-friendly demeanor, be able to work in a fast paced environment, handle stressful situations, occasionally lift and handle packages up to 50 lbs., and be able to visually distinguish primary colors.

Core Competencies
Team Leadership
Managing People / People Development
Performance Coaching & Accountability
Interpersonal Skills / Impact and Influence
Conflict Resolution
Change Management
Customer Service
Delegation
Problem Solving
Communication

Required Education and Experience

Five or more years of people-management experience leading and developing teams in a high volume, dynamic environment.
Demonstrated track record of scaling teams, building accountability structures, and developing direct reports.

Compliance Requirements
Successful completion of all required pre-employment screenings, onboarding requirements, and mandatory training programs, including background screening, drug screening, credit check, HIPAA training, TSA training, and other company-required certifications.

Job Type: Full-time

Pay: $98,040.00 - $144,840.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Apply Now

Refine Your Search

certification manager jobs in reston, va

Operations Manager - Client Services & Dispatch

Sr. Contracts Manager

Senior Program Manager - Strategic Growth

Contracts Manager

Facility Project Manager

Contracts Manager (Remote)

Practice Manager - Physician Services Operating

Security Operations Manager, Americas East

Contracts Manager

Project Manager - Remote (Top Secret cleared)

Manager, Government Accounting and Compliance

Manager, Quality Assurance

Call Center Operations Manager

Principal Customer Solutions Manager, Healthcare & Life Sciences

Project Manager - Housing Supply Initiatives (REMOTE ROLE)

Customer Success Manager (Remote)

Deputy Program Manager/Transition Manager

Contract Manager

Client Operations Manager

Senior Practice Manager - OB/GYN

I want to receive the latest job alert for certification manager in reston, va

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