Top 129 Guest service agent Jobs in Reston, Va

Front Desk Agent
Donohoe Hospitality Services —Reston, VA
- $19 an hour
- Residential
- Hotel
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Vienna, VA
- $21.75 - $23.43 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
The Reston Heights Westin —Reston, VA
- Part-time
- Customer service
- Military
- Microsoft Office
- Free parking
- Disability insurance
Quick Apply
3h
Part-time Front Desk Agent
Schulte Hospitality Group —Herndon, VA
- $17.50 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Front Office Agent
Hyatt Regency Tysons Corner —Tysons Corner, VA
- $20 - $23 an hour
- Overtime
- Computer literacy
- Hotel
- Organizational skills
- Tuition reimbursement
- Paid time off
3d
Full-Time Guest Service Agent | Crowne Plaza Dulles Airport by IHG
PM Hospitality Strategies, Inc. —Herndon, VA
- $17.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent Full time
Westin Washington Dulles —Herndon, VA
- Full-time
- High school
- English
- Hotel
Quick Apply
Front Desk Agent
NFC Amenity Management —Falls Church, VA
- $19 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
14d
Guest Service Agent
US AMR-Jones Lang LaSalle Americas, Inc. —McLean, VA
- $22.00 - $22.72 an hour
- Online Application
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
12d
Front Desk Agent Full Time
Westin Washington Dulles Airport —Herndon, VA
- Full-time
- Hospitality
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent ($18.50/hr) - The Watermark Hotel
B.F. Saul Company Hospitality Group —Tysons, VA
- $18.50 - $19.50 an hour
- Full-time
- Sales
- Residential
- Hotel
Quick Apply
Guest Service Agent
Home2 Suites Falls Church —Falls Church, VA
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent - Waldorf Astoria Washington DC
Hilton —Washington, DC
- $30 an hour
- Weekends as needed
- Hotel
- Negotiation
- Entry level
- Paid parental leave
- Employee stock purchase plan
7d
Full-Time Guest Service Agent |Embassy Suites | Tysons Corner, VA
PM Hospitality Strategies, Inc. —Vienna, VA
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Guest Service Agent I
Salamander Employer DC, LLC —Washington, DC
- $25 an hour
- Weekends as needed
- Microsoft Excel
- English
- Bachelor's degree
Quick Apply
Guest Service Agent - Conrad Washington DC
Hilton —Washington, DC
- $29.50 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
4d
Lead Guest Service Agent/Supervisor |Embassy Suites | Tysons Corner, Virginia
PM Hospitality Strategies, Inc. —Vienna, VA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
Courtyard by Marriott Alexandria Old Town/Southwest —Alexandria, VA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
FAIRFAX SPRINGHILL SUITES —Fairfax, VA
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay
B.F. Saul Company Hospitality Group —McLean, VA
- $19 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Quick Apply

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guest service agent jobs near reston, va

Front Desk Agent

Donohoe Hospitality Services -
Reston, VA

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Job Details

$19 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Guest reservation booking
Hotel and accommodations payment processing
Hotel policy compliance
Check cashing
Phone communication
Greeting customers
Answering guest questions
Check payment processing
Hotel emergency procedures
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Hotel safety procedures
Communication skills
Entry level
Office phone management

Full Job Description

We're seeking a passionate Front Desk Agent for our dual property hotel, where you'll provide exceptional service across two distinctive environments. Elevate your career in hospitality with us! Our brand-new hotel, conveniently located at the Reston Town Center Metrorail Station, AC Hotel and Residence Inn Reston, opened in January 2025 with 267 rooms, including a Rooftop Bar and full-service restaurant serving breakfast and dinner. The hotel is equipped with over 10,000 square feet of meeting space, an indoor heated pool, and a state-of-the-art fitness center.

Our guests' first impression starts with you! As a Front Desk Agent, you will welcome our guests to the hotel, ensure a smooth check-in, process payments, offer local insights, and pay close attention to detail to provide them with a friction-free experience.

Front Desk Agent

Salary Range: $17.00 - $19.00 per hour

Position Summary

Front Desk Agents assist with all aspects of guest services and present a positive impression of the establishment. They make room reservations, provide information and services to guests, and receive payment for services.

Essential Functions

Check guests in and out of the hotel in accordance with hotel and/or brand standards.
Inform guests about the hotel’s facilities, policies, and procedures. Provide tourist information to guests.
Handle the hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.
Take, modify, and cancel guestroom reservations.
Deal with inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guests' special requests.
Perform cashier duties, cash traveler’s checks. Post phone charges and other miscellaneous charges to guest accounts.
Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
Maintain the cleanliness of the Front Office area.

Additional Responsibilities

The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Skills and Abilities

Good communication and interpersonal skills.
Ability to stand for extended periods of time.
Ability to work in a fast-paced environment.
Ability to maintain control and composure in difficult situations and exhibit good judgment.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance*, leaves of absence, retirement plans, paid time off, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.

minimum 32 hours/week to qualify

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in reston, va

Front Desk Agent

Front Desk Agent

Front Desk Agent

Part-time Front Desk Agent

Front Office Agent

Full-Time Guest Service Agent | Crowne Plaza Dulles Airport by IHG

Front Desk Agent Full time

Front Desk Agent

Guest Service Agent

Front Desk Agent Full Time

Front Desk Agent ($18.50/hr) - The Watermark Hotel

Guest Service Agent

Guest Service Agent - Waldorf Astoria Washington DC

Full-Time Guest Service Agent |Embassy Suites | Tysons Corner, VA

Guest Service Agent I

Guest Service Agent - Conrad Washington DC

Lead Guest Service Agent/Supervisor |Embassy Suites | Tysons Corner, Virginia

Guest Service Agent

Front Desk Agent

FT Front Desk Agent- DoubleTree by Hilton Mclean Tysons, Weekly Pay

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