Top 47 Helpdesk specialist Jobs in Reston, Va

Helpdesk Support Specialist
Team Velocity —Herndon, VA
- $16 an hour
- Part-time
- Computer science
- In-person
- Communication skills
Quick Apply
7d
Helpdesk Specialist Entry DC
AHU Technologies Inc —Washington, DC
- $30 an hour
- Full-time
- Research
- Office
- Microsoft Office
Quick Apply
Helpdesk Specialist
ProcureTeq —Arlington, VA
- Inventory management
- Office
- Experience equivalent to degree accepted
Technology Services Specialist
National Wildlife Federation / NWF —Reston, VA
- $60,000 - $70,000 a year
- Hybrid work
- Background check
- Research
- Mid-level
- Dental insurance
- Tuition reimbursement
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1d
Helpdesk Specialist - Tier II
Annexa Inc. —Washington, DC
- $0.01 - $42.96 an hour
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Helpdesk Specialist Tier 1/2
Annexa Inc. —Washington, DC
- 11+ years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)
Deloitte —Arlington, VA
- $113,000 - $188,400 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
Junior Helpdesk Specialist
USmax Corporation —Springfield, VA
- Full-time
- Microsoft Excel
- High school diploma or GED
- Associate's degree
Quick Apply
Help Desk Specialist
software control inc —McLean, VA
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
Quick Apply
Help Desk Specialist
Eagle Technologies, Inc. —Arlington, VA
- Background check
- Research
- Mid-level
Quick Apply
IT Support Center Specialist (Tier 1)
Optimal Networks, LLC —Rockville, MD
- $25 - $28 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
7d
IT User Support Specialist
Greenberg Traurig —Washington, DC
- $38.46 - $43.59 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Helpdesk Specialist Entry
AHU Technologies Inc —Washington, DC
- $19 - $21 an hour
- Full-time
- Microsoft Office
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Helpdesk Specialist Journeyman
AHU Technologies Inc —Washington, DC
- $30 an hour
- Full-time
- Microsoft Outlook
- Mid-level
Quick Apply
Helpdesk Technician - Tier II
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $70,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
6yrs Helpdesk Specialist
AHU Technologies Inc —Washington, DC
- $25 - $28 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Helpdesk Specialist Master
AHU Technologies Inc —Washington, DC
- $32 - $37 an hour
- Full-time
- 11+ years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Desktop Support
ActioNet —Rosslyn, VA
- Up to $47 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
Technical Support / QA Specialist
Far West Federal —Arlington, VA
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Analysis skills
Quick Apply
Tech Specialist 2 - Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $90,640 - $135,960 a year
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Paid parental leave
- Disability insurance

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helpdesk specialist jobs near reston, va

Helpdesk Support Specialist

Team Velocity -
Herndon, VA

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Job Details

Part-time
$16 an hour
7 days ago

Qualifications

Computer science
Communication skills
Entry level

Full Job Description

As a Helpdesk Support Specialist you will provide user guidance and first-level support by assisting with incident resolution. You have the ability to provide stellar customer service in a demanding environment and have strong interpersonal and communication skills to effectively communicate with end users. You have a keen ability to translate technical jargon and concepts to non-technical users.

This is a PART-TIME, onsite, hourly position (approximately 30 hours/week, M-F), located in our Herndon, VA office. Candidates must reside within daily commuting distance of our Herndon location.

Responsibilities

Serve as the first line of support for incoming IT requests via phone, email, or ticketing system.
Diagnose and troubleshoot hardware, software, and network issues.
Assist users with account setup, password resets, and access to systems or applications.
Document issues and resolutions in the helpdesk ticketing system to ensure proper tracking and knowledge sharing.
Escalate complex problems to Level 2/3 support teams when necessary.
Install, configure, and maintain computer systems, mobile devices, printers, and other IT equipment.
Provide end-user training and guidance on company systems and applications.
Maintain compliance with IT security and data protection policies.
Participate in routine system maintenance, updates, and IT projects as assigned.

Qualifications

Education: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
Experience: 1-2+ years of IT support/helpdesk experience, preferred
Strong knowledge of Windows and/or Mac operating systems, Microsoft Office/365, and common business applications
Familiarity with networks, Active Directory, VPN, and remote desktop tools
Excellent problem-solving and troubleshooting skills
Strong communication and interpersonal skills with a customer-service orientation
Ability to prioritize tasks and manage time effectively in a fast-paced environment

COMPENSATION
This is a part-time, hourly position ($16/hour), approximately 30 hours/week M-F, located in our Herndon, VA office.

NEXT STEPS
If you meet the requirements and are interested in applying for this role, please complete the online application, be sure to include a current resume and contact information. NO PHONE CALLS PLEASE.

ABOUT TEAM VELOCITY
Team Velocity is a SaaS technology provider serving the automotive industry. We provide an omni-channel marketing automation platform and retailing solutions to OEMs and dealerships nationwide.

We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocity’s proprietary technology platform Apollo® analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue.

Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to the final transaction.

Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.

Quick Apply

Refine Your Search

helpdesk specialist jobs in reston, va

Helpdesk Support Specialist

Helpdesk Specialist Entry DC

Helpdesk Specialist

Technology Services Specialist

Helpdesk Specialist - Tier II

Helpdesk Specialist Tier 1/2

Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)

Junior Helpdesk Specialist

Help Desk Specialist

Help Desk Specialist

IT Support Center Specialist (Tier 1)

IT User Support Specialist

Helpdesk Specialist Entry

Helpdesk Specialist Journeyman

Helpdesk Technician - Tier II

6yrs Helpdesk Specialist

Helpdesk Specialist Master

Desktop Support

Technical Support / QA Specialist

Tech Specialist 2 - Tysons, VA

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