Top 169 Enrollment specialist Jobs in Reston Va

Admission and Enrollment Specialist II
Kent, Campa and Kate Inc. —Arlington, VA
- $80,496 a year
- Full-time
- 5 years
- Mid-level
- Office
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Specialist, Student Placement
District of Columbia Public Schools —Washington, DC
- $87,024 - $98,195 a year
- School experience
- Writing skills
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Lead Program Support Specialist
Voigt Peters Associates LLC —Arlington, VA
- $75,000 - $95,000 a year
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Learning & Development Specialist 2 - Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $78,320 - $97,900 a year
- Full-time
- Microsoft Outlook
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- Disability insurance
Classified Document Control Specialist
PEOPLE TECHNOLOGY AND PROCESSES LLC —Arlington, VA
- Full-time
- Clean driving record
- Inventory management
- Mid-level
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Records Management Specialist
National Experienced Workforce Solutions —Washington, DC
- $55 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Bachelor of Science
- Windows
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HOMELESS YOUTH SPECIALIST
Prince William County Public Schools —Manassas, VA
- Full-time
- Public school
- Entry level
2d
ACE Account Service Desk Specialist (Tier II – ASD)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
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HSPD-12 / PIV Card Support Specialist
Bailey Information Technology, LLC —Washington, DC
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
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Database and Visualization Specialist (Remote)
National Experienced Workforce Solutions —Beltsville, MD
- $170,560 a year
- Part-time
- Remote
- Microsoft Word
- Microsoft Access
- 11+ years
- Work from home
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Head Start Grantee Specialist- Service Area VII
ICF —Reston, VA
- $67,355 - $114,503 a year
- Full-time
- Bachelor of Science
- Writing skills
- Driver's License
13d
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Total Rewards Specialist III
Airlines Reporting Corporation —Arlington, VA
- $72,000 - $105,570 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- HIPAA
- Dental insurance
- 401(k)
9d
Research Nurse Specialist
A-Team Solutions —Bethesda, MD
- $100,000 - $135,000 a year
- Full-time
- Background check
- Nursing
- RN License
- Health insurance
- Dental insurance
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ECMO Specialist In Training (Washington, DC)
Integration Health —Washington, DC
- $42,500 a year
- Full-time
- Nursing
- Anatomy knowledge
- RN License
- AD&D insurance
- Disability insurance
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9d
Mental Health Patient Recruitment Specialist Lead
CenExel Clinical Research —Gaithersburg, MD
- $55,000 - $60,000 a year
- Full-time
- Background check
- Psychiatry
- Writing skills
- Health savings account
- Health insurance
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Recovery Support Specialist (RSS) (FT, PT, Pool/PRN)
Connections Health Solutions —Leesburg, VA
- $22 - $23 an hour
- Part-time
- Background check
- HIPAA
- Mid-level
- Paid parental leave
- Health savings account
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Personnel Security Specialist
US Transportation Security Administration —Springfield, VA
- $69,789 - $131,571 a year
- Online Application
- Background check
- 18 years or older
- Psychiatry
- Paid holidays
- Health insurance
9d
Audit & Information Access Specialist
US Treasury, Financial Crimes Enforcement Network —Vienna, VA
- $102,415 - $187,093 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Loan repayment program
5d
IT Support Specialist
Trustar Bank —McLean, VA
- From $80,000 a year
- Full-time
- 5 years
- Mid-level
- In-person
- Health insurance
- Paid time off
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Admission and Enrollment Specialist II

Kent, Campa and Kate Inc. -
Arlington, VA

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Job Details

Full-time
$80,496 a year

Qualifications

Computer operation
Customer communication
Automation software
Employee relationship building
Productivity software
Office experience

Full Job Description

Admission and Enrollment Specialist II - Arlington, VA

Background:

Kent, Campa and Kate Incorporated (KCK) is a federal contracting company that provides professional services to Government Agencies. We are currently seeking candidates for a full-time Admission and Enrollment Specialist II position in Arlington, VA supporting the National Foreign Affairs Training Center (NFATC), formerly the Foreign Service Institute (FSI).

Salary: $80,496.00 / annually

Position Summary:
The Admission and Enrollment Specialist II position supports the The Office of the Registrar at NFATC. The REG Office:

Establishes and enforces the enrollment and admissions policies and procedures covering State and customer agencies, and directs and coordinates activities to authorize and process all enrollments of personnel and eligible family members of the Department of State and other agencies and groups to NFATC training;
Serves as the clearinghouse for all enrollments into external training (including conferences, seminars and workshops) for State Department personnel;
Operates and maintains a computer-based enrollment and training registration system that serves as the Department’s corporate database for training;
Serves as the principal distance learning coordinator for the Department of State;
Provides and/or facilitates services to support students who are in NFATC training;
Develops the annual Schedule of Courses and processes annual reports of training;
Issues official transcripts, as requested, to students (current and former), colleges, universities and others related to training completed at NFATC;
Provides department student travel services; and
Administers payroll and long-term student time and attendance services.

Required Qualifications:

Bachelor’s Degree and a minimum of 5 years professional office experience - OR - 3 years as an Admission and Enrollment Specialist I/Program Assistant II.
Active Secret Security Clearance.
Proficient use of office equipment, laptop, MS Office, and Google products.
Experience with workflow systems such as ServiceNow, Peoplesoft, Salesforce, etc.

Preferred Qualifications:

Salesforce experience to include:
- Workflow Automation for Service
- Approval Process Workflow
- Public Sector Solutions
- System navigation
- Customer service ticketing, routing, and resolution
Work experience in an educational or training institute.

Duties and responsibilities (including but not limited to):

Communication and Customer Service

Manage electronic, virtual, telephone, and in-person communication to students, training officers, and human resource officers to achieve timely contact and enrollment.
Communicate course and/or records status to students and staff to ensure understanding.
Advise students on educational opportunities, program eligibility requirements, academic policy, admission process, enrollment process, class attendance, transcript options, and crediting policies.
Ensure students are aware of deadlines, application procedures, and tuition requirements.
Analyze customer inquiries and direct customers to appropriate institutional resources, e.g. directions to general campus locations, IT assistance, human resources, cafeteria, parking, childcare applications, lost and found, other general services, disability resources and reasonable accommodations, badging assistance, and other campus services.
Obtain and retain information needed to provide accurate responses to customers.
Assess complex student concerns, resolve discrepancies independently, and elevate difficult cases to team lead for assistance.
Establish and maintain positive and effective communication channels with NFATC components, fostering interactions pertaining to student inquiries, complex course offerings with prerequisites, and course offering closeout.

Processing, Policy, and Procedure

Accurately enter and maintain information in the Student Information System which is the official training record of the Department that populates numerous Department databases.
Identify and resolve situations where the Student Information System does not have complete records.
Interpret, articulate, and implement guidance; review documentation for the purpose of making admissions, enrollment, and tuition decisions according to policies and procedures.
Using the Student Information System, technically review applications, including verifying eligibility, managing student admission, completion of required fields, enrollment into the necessary course required for a student’s assignment, track completions, generate transcripts, produce regular reports, and monitor metrics.
Proactively conduct comprehensive reviews of pending actions related to the components, ensuring seamless course closeout procedures.
Determine decision for tuition reimbursement for cancellations, incompletions, and no-shows within established guidelines. Elevate unclear or difficult situations to a Team Lead when necessary.
Exercise discretion in handling confidential and personnel-sensitive information, adhering to the Department of State’s protocols for Personal Identifiable Information (PII) identification and distribution.
Develop and update reference materials work instructions, and process flowcharts.
Work independently for most customer service cases. Manage assigned tasks in accordance with approved internal processes.

Technology

Experience with workflow systems to include creating list views, establishing customer tickets, creating and running reports, and interpreting dashboard information.
Execute intricate data entry across diverse applications, encompassing proprietary and non-proprietary tools like MS Office products, Google products, Cornerstone OnDemand, Skillsoft, Salesforce, Peoplesoft, and ServiceNow.
Provide Tier 1 customer support to students and staff. Assist customer remotely to navigate an electronic process or website to include admission, enrollment, transcripts, and completions. Assists with stock answers for basic technical issues. Enter and manage customer service inquiries and tickets via Service Now, Microsoft, or Salesforce technology.
Efficiently operate and assist customers with operating a computer, connection to WIFI, logging into a google meet, displaying digital signage, using a copier and scanner, along with other standard office equipment.

Collaboration

Mentor and train new staff on policies, procedures, and technology. Encourage positive and professional relationships with colleagues and larger workplace.
Demonstrate proficiency in collaborative teamwork as well as independent task management following approved internal procedures.
Proactively seek professional development opportunities to increase knowledge, skills, and abilities to include Salesforce Training Badges.

Application Notes:

Please provide a resume to include the duties and responsibilities performed for each previously held position.
Please provide three (3) professional references on your resume.
Applicant must currently be authorized to work in the United States on a full-time basis and be a U.S. citizen.

Kent, Campa and Kate Incorporated (KCK) is an equal opportunity employer. KCK does not discriminate against employees and applicants on the basis of race, color, religion, sex, ancestry, national origin, gender, sexual orientation, marital status, age, disability, gender identity, results of genetic testing, veteran status, or any other status protected by federal, state, and local law.

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Refine Your Search

enrollment specialist jobs in reston va

Admission and Enrollment Specialist II

Specialist, Student Placement

Lead Program Support Specialist

Learning & Development Specialist 2 - Tysons, VA

Classified Document Control Specialist

Records Management Specialist

HOMELESS YOUTH SPECIALIST

ACE Account Service Desk Specialist (Tier II – ASD)

HSPD-12 / PIV Card Support Specialist

Database and Visualization Specialist (Remote)

Head Start Grantee Specialist- Service Area VII

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Total Rewards Specialist III

Research Nurse Specialist

ECMO Specialist In Training (Washington, DC)

Mental Health Patient Recruitment Specialist Lead

Recovery Support Specialist (RSS) (FT, PT, Pool/PRN)

Personnel Security Specialist

Audit & Information Access Specialist

IT Support Specialist

I want to receive the latest job alert for enrollment specialist in reston va

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