Top 191 Helpdesk technician Jobs in Reston Va

IT Technician
Saronic Technologies —Arlington, VA
- Full-time
- Computer science
- Computer Science
- Mid-level
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Service Desk Technician
AHU Technologies Inc —Washington, DC
- $25 - $28 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Work from home
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Helpdesk Specialist Master
AHU Technologies Inc —Washington, DC
- $32 - $37 an hour
- Full-time
- 11+ years
- Bachelor's degree
- Experience equivalent to degree accepted
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Desktop Support Technician I
Cape Fox Shared Services —Chantilly, VA
- $26 - $31 an hour
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid holidays
- Disability insurance
1d
Help Desk Technician
NVR, Inc —Reston, VA
- $55,000 - $60,000 a year
- Monday to Friday
- Mid-level
- Office
- Microsoft Office
- Profit sharing
- Disability insurance
Desktop Support Technician
L3Harris Technologies —Herndon, VA
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
7d
Customer Support Technician, Helpdesk - Offboardings & Access
Pixel Machinery —Washington, DC
- $60,000 - $72,000 a year
- Full-time
- Remote
- Google Workspace
- Windows
- Communication skills
- Health insurance
- Dental insurance
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Tier 1 Help Desk Technician
Iron Bow Technologies —Herndon, VA
- $22.36 - $24.04 an hour
- Monday to Friday
- Microsoft Outlook
- Mid-level
- High school diploma or GED
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Customer Service Representative - Help Desk
Maximus —Tysons, VA
- $21 an hour
- Monday to Friday
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
19h
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $75,520 - $94,400 a year
- Full-time
- 6 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
7d
MSP Helpdesk Technician
M3 Technology Consultants —Fairfax, VA
- $50,000 - $60,000 a year
- Full-time
- AutoCAD
- Mid-level
- Office
- Paid training
- Dental insurance
Help Desk Technician
IntraFi —Arlington, VA
- $30.00 - $36.06 an hour
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Help Desk Technician I (5833)
Three Saints Bay, LLC —Manassas, VA
- $24 - $30 an hour
- Background check
- Computer science
- Microsoft Outlook
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Senior Help Desk Technician II
Contact Government Services, LLC —Chantilly, VA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
KBR —Chantilly, VA
- $149,000 - $182,100 a year
- Full-time
- Office
- Windows
- 8 years
- AD&D insurance
- Disability insurance
Help Desk Technician - Tier 2 (MSP)
Solvere One/HouseCall —Dulles, VA
- $60,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
NOC Technician
Visionary Solutions LLC —Herndon, VA
- Weekends as needed
- Background check
- Computer Science
- Engineering
Quick Apply
Help Desk Technician
Alpha Team Solutions, Inc —Bethesda, MD
- From $75,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
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13h
IT Support
ECPI University LLC —Manassas, VA
- $47,320 - $55,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
9d
Senior Help Desk Technician
Contact Government Services, LLC —Fairfax, VA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply

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helpdesk technician jobs near reston va

IT Technician

Saronic Technologies -
Arlington, VA

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Job Details

Full-time

Qualifications

Desktop computer repair
Computer operation
Telecommunications network device configuration
Customer communication
Computer science
Mobile device support
Bachelor's degree in information technology
Computer Science
IT operations
Associate's degree in computer science
Laptop (troubleshooting support)
Hardware maintenance
Equipment troubleshooting
Operating system updates
Mid-level
Printer (troubleshooting support)
DoD experience
Microsoft Office
Technology security practices
3 years
Server updates
Collaboration with product development teams
Patch management
Associate's degree in information technology
Cloud-based systems
Cloud service support
Task prioritization
Desktop (troubleshooting support)
Industry trends
Computer management

Full Job Description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic’s IT infrastructure.

Key Responsibilities

Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices
Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions.
Assist with network configurations, including routers, switches, firewalls, and VPNs.
Perform routine system maintenance, including software updates, security patches, and backups.
Administer and troubleshoot Active Directory, Office 365, and cloud-based services.
Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service.
Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented.
Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions.
Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades.
Ensure adherence to security best practices, including data protection and access control.
Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging.

Qualifications

Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
3+ years of experience in a technical support or similar IT role.
Proficiency in troubleshooting hardware, software, and networking issues.
Experience with Windows and macOS operating systems, Active Directory, Office 365, and cloud services.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.).
Familiarity with ticketing systems and helpdesk management tools.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Problem-solving mindset with attention to detail and a strong ability to prioritize tasks.
IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.

Preferred Qualifications:
Familiarity with Department of Defense (DoD) or military industry projects.
Knowledge of autonomous systems or maritime technology.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking within the office.
Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
Visual acuity to read screens, documents, and reports.
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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Refine Your Search

helpdesk technician jobs in reston va

IT Technician

Service Desk Technician

Helpdesk Specialist Master

Desktop Support Technician I

Help Desk Technician

Desktop Support Technician

Customer Support Technician, Helpdesk - Offboardings & Access

Tier 1 Help Desk Technician

Customer Service Representative - Help Desk

Tech Specialist 1 (Helpdesk Technician) -Tysons, VA

MSP Helpdesk Technician

Help Desk Technician

Help Desk Technician I (5833)

Senior Help Desk Technician II

IT Support Technician

Help Desk Technician - Tier 2 (MSP)

NOC Technician

Help Desk Technician

IT Support

Senior Help Desk Technician

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