Top 1 Head housekeeper Jobs in Rexburg, Id

Head Housekeeper
SureStay Plus by Best Western Rexburg —Rexburg, ID
- $14.50 - $15.50 an hour
- Full-time
- Computer literacy
- English
- Mid-level
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Head Housekeeper

SureStay Plus by Best Western Rexburg
Rexburg, ID

Quick Apply

Job Details

Full-time
$14.50 - $15.50 an hour

Qualifications

English
High school diploma or GED
Hospitality housekeeping

Full Job Description

As Head Housekeeper, you’ll oversee all operations of the housekeeping department, ensuring cleanliness standards are met across guest rooms, public areas, and back-of-house spaces. You’ll lead staffing, training, and inventory efforts to ensure a smooth, efficient, and guest-centric operation.

What You’ll Do

Manage day-to-day operations of the housekeeping and laundry teams
Train, schedule, and develop team members, fostering a positive work environment
Assign daily tasks and oversee quality control for rooms, public areas, and facilities
Monitor performance, deliver coaching and feedback, and lead monthly staff meetings
Track and manage departmental inventory, including linens, amenities, and supplies
Conduct room inspections and ensure compliance with brand and company cleanliness standards
Address maintenance needs and safety concerns by coordinating with the maintenance team
Respond to guest concerns regarding cleanliness or service promptly and professionally
Maintain and oversee the Lost & Found
Monitor team performance and labor productivity against Minutes Per Room (MPR) targets
Ensure proper use and storage of cleaning supplies and compliance with MSDS standards
Maintain an organized, safe, and professional work environment
Uphold company policies, procedures, and appearance standards
Other duties as assigned by supervisor or management

Knowledge, Skills & Abilities

In-depth knowledge of housekeeping operations, laundry procedures, and safety standards
Proficient in staff scheduling and inventory management
Strong leadership and interpersonal communication skills
Ability to lead with empathy, motivate teams, and resolve conflict professionally
Fluent in English; bilingual skills preferred
Strong attention to detail and a sense of urgency in service delivery
Comfortable with basic computer systems
Ability to remain calm under pressure and thrive in a fast paced setting
Knowledge of hotel safety protocols

Education & Experience

High school diploma & GED required
2-4 years of housekeeping experience required
2-4 years of supervisory housekeeping experience preferred

Additional Information

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

Pay: $14.50 - $15.50 per hour

People with a criminal record are encouraged to apply

Work Location: In person

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