Top 93 Member services representative Jobs in Rhinelander, Wi

Players Club Representative
Mole Lake Casino Lodge & Conference Center —Mole Lake, WI
- $15 an hour
- Weekends as needed
- 18 years or older
- Ability to stand for extended periods
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Workers Compensation Claims Representative
Wisconsin Municipal Mutual Insurance Company —Wisconsin
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Direct Support Professional
Sevita —Tomahawk, WI
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Cashier / Customer Service Representative
truenorth —Rhinelander, WI
- $13.50 - $17.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Basic math
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Wisconsin
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS
ASPIRUS HEALTH —Eagle River, WI
- Full-time
- High school diploma or GED
- Typing
- Communication skills
- Wellness program
- Paid time off
10d
STERILE PROCESSING TECHNICIAN - CENTRAL STERILIZATION
ASPIRUS HEALTH —Rhinelander, WI
- Weekends as needed
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Paid time off
Member Service Representative (MSR / Teller)
Park City Credit Union —Tomahawk, WI
- Weekends as needed
- Basic math
- Office
- High school diploma or GED
Quick Apply
14d
Full Time Guest Service Representative
Trig's Rhinelander —Rhinelander, WI
- Full-time
- Management
- Cleaning
- Training & development
- Health insurance
- Dental insurance
7d
Full Time Guest Service Representative
Trig's Tomahawk —Tomahawk, WI
- Full-time
- Management
- Cleaning
- Training & development
- Dental insurance
- Paid time off
Part Time Guest Service Representative
Trig's Tomahawk —Tomahawk, WI
- Part-time
- Management
- Cleaning
- Training & development
- Dental insurance
- Paid time off
Players Club Representative
Mole Lake Casino, Lodge and Event Center —Crandon, WI
- From $15 an hour
- Weekends as needed
- 18 years or older
- Ability to stand for extended periods
- Communication skills
Cage Cashier
Mole Lake Casino Lodge & Conference Center —Crandon, WI
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
14h
Donor Greeter - Rhinelander
Goodwill NCW Jobs —Rhinelander, WI
- Weekends as needed
- 18 years or older
- Computer literacy
- Basic math
Quick Apply
Cage Cashier
Mole Lake Casino, Lodge and Event Center —Crandon, WI
- From $18 an hour
- 18 years or older
- Computer literacy
- Basic math
Full Time Guest Service Representative
Trig's Eagle River —Eagle River, WI
- Full-time
- Management
- Cleaning
- Training & development
- Health insurance
- Dental insurance
Land Agents - Wisconsin/Minnesota
Steigerwaldt Land Services —Tomahawk, WI
- Remote
- Sales
- Customer service
- Pass drug screening
Quick Apply
Full Time Guest Service Representative
Trig's Minocqua —Minocqua, WI
- Full-time
- Management
- Cleaning
- Training & development
- Dental insurance
- Paid time off
Account Manager
Get It Now —Rhinelander, WI
- $13.73 - $16.15 an hour
- Overtime
- 18 years or older
- Clean driving record
- Sales
- Health savings account
- Disability insurance
Quick Apply
7d

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Players Club Representative

Mole Lake Casino Lodge & Conference Center
Mole Lake, WI

Quick Apply

Job Details

Full-time
$15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Client inquiry handling
Anti-Money Laundering (AML) compliance (compliance procedures implemented)
Performing background checks
Tribal law & regulations
Quality data entry
Customer data entry

Full Job Description

Position: Player’s Club Representative

Reports To: Players Club Supervisor and Marketing Manager

Hours: Full-Time

POSITION SUMMARY:

The Players Club Representative serves as the primary point of contact for casino guests participating in the Players Club loyalty program. This position is responsible for delivering exceptional guest service, accurately maintaining player account information, administering promotional offers and drawings, and ensuring compliance with all internal controls, regulatory requirements, and company policies.

The Players Club Representative supports marketing initiatives by educating guests on loyalty benefits, promotions, and property amenities while fostering positive guest relationships and promoting repeat visitation.

DUTIES:

Provide professional, courteous, and consistent guest service to both internal and external guests.
Promote a welcoming and entertaining environment that aligns with company culture and guest service standards.
Respond promptly and effectively to guest inquiries, concerns, and requests in a positive and solution-oriented manner.
Maintain a thorough working knowledge of casino amenities, food and beverage outlets, lodge offerings, promotions, and special events to accurately assist guests.
Make casino announcements and page guests as required.
Answer incoming telephone calls and route calls to the appropriate departments.
Accurately enroll new members and maintain existing player accounts, including issuing new and replacement Players Club cards.
Enter, update, and maintain guest information within the player tracking system, including addresses, memos, and account notes.
Redeem coupons, certificates, promotional play, and entry tickets in accordance with established procedures.
Sort, reconcile, and archive redeemed coupons and promotional materials.
Assist with daily and special event drawings, ensuring accuracy, fairness, and compliance with internal controls.
Monitor ban lists and ensure compliance with promotional restrictions.
Archive duplicate accounts and deactivate deceased player accounts upon proper notification.
Assist with the execution of promotions, tournaments, special events as assigned.
Report and document suspicious activity to the Casino Shift Manager, Players Club Supervisor, Marketing Director, Security, and Surveillance.
Adhere to all Tribal Internal Control Standards, Minimum Internal Control Standards, Title 31 requirements, and SOPs.
Maintain adequate inventory and organization of Players Club supplies.
Maintain confidentiality of guests, employee, and company information at all times.
All other duties as assigned.

UNIFORM:

· Department issued shirt

· Black pants – pocketless or pockets sewn shut.

· Black shoes

· Must present a well-groomed and professional appearance.

· Sokaogon Gaming Commission (SGC) issued Gaming License/ID Badge.

QUALIFICATIONS:

Must be at least 18 years of age.
Two forms of ID, one of which must be a photo ID.
Must submit to and pass a drug and alcohol test per Sokaogon Gaming Enterprise Corporation (SGEC) Drug and Alcohol Policy.
Must pass a Background Investigation.
Successfully complete a 60-day probationary period.
Must be able to take and pass the Title 31 Compliance test within 30 days of hire.
Excellent verbal and interpersonal communication skills.
Ability to work independently and as part of a team.
Ability to multitask and prioritize in a fast-paced environment.
Ability to stand for extended periods and perform all physical aspects of the role.
Basic computer and data entry skills.
Willingness to work a flexible schedule, including nights, weekends, and holidays.
Native American preference granted according to P.L. 93-638

Pay: $15.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in rhinelander, wi

Players Club Representative

Workers Compensation Claims Representative

Direct Support Professional

Cashier / Customer Service Representative

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative (Training Provided)

HOSPITAL REGISTRATION REPRESENTATIVE - PATIENT ACCESS

STERILE PROCESSING TECHNICIAN - CENTRAL STERILIZATION

Member Service Representative (MSR / Teller)

Full Time Guest Service Representative

Full Time Guest Service Representative

Part Time Guest Service Representative

Players Club Representative

Cage Cashier

Donor Greeter - Rhinelander

Cage Cashier

Full Time Guest Service Representative

Land Agents - Wisconsin/Minnesota

Full Time Guest Service Representative

Account Manager

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