Top 78 Front desk agent Jobs in Rhode Island

Front Desk Agent
Hilton Providence —Providence, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
8d
Front Desk Agent
Hilton Garden Inn Providence —Providence, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
11h
Front Desk Supv
Hilton Providence —Providence, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Front Desk Agent
Island House Newport —Newport, RI
- From $22 an hour
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
Front Desk/Guest Service Agent
Homewood Suites by Hilton Middletown/Newport —Middletown, RI
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
The Vanderbilt —Newport, RI
- Part-time
- Residential
- Computer skills
- 1 year
Quick Apply
Front Desk Agent
Hotel Viking Newport —Newport, RI
- $22 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Front Desk Receptionist
ORA Beauty —Middletown, RI
- $20 an hour
- Part-time
- Google Workspace
- Computer literacy
- Writing skills
Quick Apply
Front Desk Agent
Holiday Inn South Kingstown —Saunderstown, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent (Evenings 3p-11p)
Newport Harbor Hotel —Newport, RI
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk Agent
The Preserve Club & Spa —Richmond, RI
- $19 - $21 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Quick Apply
14d
Guest Service Agent
Hyatt Place Warwick Providence Airport —Warwick, RI
- Part-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
9d
Overnight Front Desk
Spring House Hotel —New Shoreham, RI
- Overnight shift
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Residence Inn by Marriott —Coventry, RI
- $16 - $17 an hour
- Part-time
- Computer literacy
- English
- Research
Quick Apply
2d
Front Desk
Healthtrax Fitness & Wellness —East Greenwich, RI
- Part-time
- Computer literacy
- Computer skills
- Communication skills
Quick Apply
Front Desk Agent - Providence Marriott Downtown
Providence Marriott Downtown —Providence, RI
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Hotel
Quick Apply
Welcome Center- Front Desk Staff
Ocean Community YMCA —Westerly, RI
- $16.00 - $16.25 an hour
- Part-time
- CPR Certification
- Computer literacy
- Communication skills
- Paid training
- Retirement plan
Front Desk/Guest Service Agent
Marriott Residence Inn Middletown/Newport —Middletown, RI
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
10d
Front Desk Associate
Ocean State School Of Gymnastics —Lincoln, RI
- Part-time
- Background check
- Basic math
- Experience working with children
- 401(k)
- Paid time off
Quick Apply
Front Desk Coordinator
DMR Family and Cosmetic Dentistry —Westerly, RI
- $20 - $25 an hour
- 8 hour shift
- Dental office
- In-person
- Communication skills
- COVID-19 protective measures
- Dental insurance
Quick Apply

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front desk agent jobs near rhode island

Front Desk Agent

Hilton Providence -
Providence, RI

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Job Details

Part-time | Full-time
8 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Access control systems
Visitor query response
Computer operation
Hotel and accommodations payment processing
Physical security log maintenance
Cash amount verification
Fire safety
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Sales transaction processing
Phone communication
Greeting customers
Client inquiry handling
Filing
Cash drawer securing
Answering guest questions
Mail distribution
Phone call screening
Financial issue resolution
Invoice processing
High school diploma or GED
Mail management
Accounting
Hotel emergency procedures
Mail processing
Billing issue inquiries
Hotel and accommodations guest complaints handling
Communication skills
Entry level

Full Job Description

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Flexible Spending Accounts
401(k) Retirement Plan with company match
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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front desk agent jobs in rhode island

Front Desk Agent

Front Desk Agent

Front Desk Supv

Front Desk Agent

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Front Desk Agent

Front Desk Agent

Front Desk Receptionist

Front Desk Agent

Front Desk Agent (Evenings 3p-11p)

Front Desk Agent

Guest Service Agent

Overnight Front Desk

Front Desk Agent

Front Desk

Front Desk Agent - Providence Marriott Downtown

Welcome Center- Front Desk Staff

Front Desk/Guest Service Agent

Front Desk Associate

Front Desk Coordinator

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