Top 17 Hotel front desk manager Jobs in Rhode Island

Assistant General Manager
Hampton Inn & Suites Newport/Middletown RI —Middletown, RI
- $50,000 - $55,000 a year
- Weekends as needed
- Bilingual
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d
Hotel Manager
Graduate Providence —Providence, RI
- $95,000 - $110,000 a year
- Full-time
- 6 years
- Mid-level
- Hotel
7d
Front Office Manager - The Loom Hotel
Coury Hospitality —Warwick, RI
- Full-time
- Inventory management
- Ability to walk for extended periods
- Hotel
Quick Apply
9d
Front Office Supervisor
Omni Hotels & Resorts —Providence, RI
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Front Office Manager
Hotel Viking Newport —Newport, RI
- Up to $80,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
10d
Assistant General Manager - Hotel
Courtyard by Marriott Providence/Lincoln —Lincoln, RI
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
11d
Front Desk Supv
Hilton Garden Inn Providence —Providence, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
1d
Front Desk Agent - Providence Marriott Downtown
Providence Marriott Downtown —Providence, RI
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Hotel
Quick Apply
Front Desk Supervisor (3p-11p)
Newport Harbor Hotel —Newport, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk & Night Auditor
Ocean House Collection —Westerly, RI
- $18.50 - $20.50 an hour
- Overnight shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Front Desk (Sat/Sun 3pm-11pm)
Extended Stay America —Providence, RI
- $17 an hour
- Part-time
- Hotel
- Entry level
- Employee assistance program
- Vision insurance
Quick Apply
Front Desk Agent
PLEASANT VIEW INN —Westerly, RI
- $16 - $17 an hour
- Word processing
- High school diploma or GED
- Leadership
Quick Apply
3d
MClub Concierge Attendant - Providence Marriott Downtown
Meyer Jabara Hotels —Providence, RI
- Part-time
- Bar
- Hotel
- Entry level
Quick Apply
Bellman / Shuttle driver
Providence Marriott Downtown —Providence, RI
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Guest Services (weekends 3pm-11pm shift)
Extended Stay America —Providence, RI
- $16.88 an hour
- Weekends as needed
- Hotel
- Entry level
- Employee assistance program
- Vision insurance
Quick Apply
Front Office Manager
The Wayfinder Newport Hotel —Newport, RI
- $60,000 - $64,000 a year
- Weekends as needed
- 3 years
- POS
- Computer skills
- Health insurance
- Paid time off
Quick Apply

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Assistant General Manager
Hampton Inn & Suites Newport/Middletown RI —Middletown, RI
Relocate guests to nearby hotels as necessary. Responsible for superior guest service and guest satisfaction as measured through the Stay Experience Platform.
$50,000 - $55,000 a year
Quick Apply
12d
Hotel General Manager/Assistant General Manager
Hampton Inn —Providence, RI
Recruit, hire, train, coach, and develop hotel associates and department leaders. Communicate effectively with associates, guests, vendors, and ownership.
$60,000 - $110,000 a year
Quick Apply
12d

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Front Office Supervisor
Columbus Marriott Northwest —Dublin, OH
Major Functions:* This position is responsible for supervising all front desk operations; assisting guests upon check-in/out, processing reservations in a…
$18 - $19 an hour
Quick Apply
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
Quick Apply

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hotel front desk manager jobs near rhode island

Assistant General Manager

Hampton Inn & Suites Newport/Middletown RI
Middletown, RI

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee discount
Opportunities for advancement
Flexible schedule

Qualifications

Customer communication
Team leadership
Basic math
Workplace dispute resolution
High school diploma or GED
Team development
Attention to detail
Hotel emergency procedures
Bookkeeping
Property management

Full Job Description

The First Bristol Corporation is looking for an Assistant General Manager with a strong background in Hotel Operations and maintaining/developing a culture that exudes our core values. The ideal candidate will have a flexible schedule and be able to lead a team providing the light and warmth of hospitality.

This role provides great opportunity for advancement. The First Bristol Corporation manages "best in class" hotels throughout Massachusetts and Rhode Island.

Job Title: Assistant General Manager
Department: Administrative/Executive
POSITION SUMMARY:
The Assistant General Manager is responsible for all aspects of operations at the
hotel, from day-to-day staff management to guest relations. The AGM is an
ambassador for the hotel and provides leadership and strategic planning to all
departments in support of our service culture, maximized operational performance
and guest satisfaction.
ESSENTIAL FUNCTIONS:

Oversee the operations of all departments including scheduling, staff relations, meetings and communication.
Responsible for the completion of training programs and team coaching.
Review/admin payroll for hotel.
Work with sales and hotel administration staff by gathering required guest information.
Responsible for superior guest service and guest satisfaction as measured through the Stay Experience Platform.

surveys and online review sites.

Responsible for the success of special projects and promotions as they relate to the various hotel departments.
Coordinate all special guest programs, amenities, arrangements, etc. between all departments (Sales, Front Desk, F&B, Housekeeping, and Shuttle Service), to ensure flawless execution of guest expectations.
Knowledgeable in the hotel’s Property Management System.
Ensure follow through on all issues and discrepancies as pertaining to Guest Services.
Direct departmental meetings as necessary.
Uphold and enforce key control standards.
Complete and print all required daily/weekly/monthly reports, records and logs as necessary.
Work with and manage the hotel’s operating budget – identify areas in which upgrades are needed, or reductions can be made.
Assist with Accounts Payable as directed.
Relocate guests to nearby hotels as necessary.
Verify daily rate and availability.
Handle all administrative tasks pertaining to the various hotel departments.
Serve as Manager on Duty.
Brief Ownership as necessary.
Conduct appraisals based on performance for potential merit increases.
Confer with GM and department heads to review activity, operating & sales reports.
Maintain records of financial transactions reported by various departments.
Perform daily and weekly property inspections.
Ensure property grounds, common areas and work areas are maintained to standard and that

all safety equipment and conditions are up to code.

Assist in turning rooms as necessary.
Respond to all guest and employee emergencies.
Inspect rooms for and greet VIP arrivals.
Responsible for administering corrective action to associates when necessary.
Agree to work flexible shifts, including weekends and holidays to meet the demands of the hotel. Cover Front Desk shifts if no other staff is available (call outs/ time off requests). Attend mandatory meetings & hotel functions. Comply with all company standards and policies, as established in the employee handbook. Lead morning Huddles/stand up activities. Resolve Frequent Stay Program point stay discrepancies. Respond to Customer Care/Guest Voice Alerts - complaint resolution. Organize Employee Appreciation Events/Celebrations Other duties as required.

EDUCATION REQUIRED: Associates Degree, or High School Diploma or equivalent plus 1year experience; or Combination of education, training and experience.

EXPERIENCE REQUIRED: 1 year experience. Previous Hotel experience preferred.

SKILLS, AND CAPABILITIES REQUIRED: Bilingual preferred. Leadership Skills.

SUPERVISORY RESPONSIBILITIES: The Assistant General Manager is responsible for all hotel employees in the absence of the General Manager. Must be able to motivate and develop the staff.

EQUIPMENT TO BE USED: Office Equipment Hotel and Financial computers and software. Vacuum Cleaning supplies; materials and cleaning solutions.

TYPICAL PHYSICAL DEMANDS: Must be able to stand, sit, bend, stoop, and walk and possess the physical stamina to work at a high energy level for periods in excess of 8 hours daily. Must be able to talk and hear. Lift and carry up to 30 lbs.

TYPICAL MENTAL DEMANDS: Must be detail-oriented, customer-focused and able to multi-task. Must be able to use sound judgment in decision making which have significant financial and legal implications on the business. Must be able to act in a leadership capacity during emergency situations including hotel evacuations and life-threatening instances. The ability to: listen, read, write, and speak, both clearly, and effectively ensures that the lines of communication are open between the Associates and guests at the hotel; and is absolutely essential. Customer service is our priority, so it is imperative that all Associates communicate to the best of their ability. The ability to perform basic mathematical functions: adding, subtracting, multiplying, and dividing, using whole numbers, common fractions, and decimals. The ability to apply the use of common sense & understanding in order to carry out instructions, whether in written, oral or diagram form. Must possess conflict resolution skills.

WORKING CONDITIONS: Responsibilities are performed in close proximity of people. Exposure to detergents and cleaning solvents. Employees are expected to comply with existing safety procedures. The ability to work in close proximity with others comfortably, while multitasking in a fastpaced environment. Hospitality environment requires polite, professional conduct and communication at all times. Must be able to work a flexible schedule; days, nights, weekends, and/or holidays as needed.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk manager jobs in rhode island

Assistant General Manager

Hotel Manager

Front Office Manager - The Loom Hotel

Front Office Supervisor

Front Office Manager

Assistant General Manager - Hotel

Front Desk Supv

Front Desk Agent - Providence Marriott Downtown

Front Desk Supervisor (3p-11p)

Front Desk & Night Auditor

Front Desk (Sat/Sun 3pm-11pm)

Front Desk Agent

MClub Concierge Attendant - Providence Marriott Downtown

Bellman / Shuttle driver

Guest Services (weekends 3pm-11pm shift)

Front Office Manager

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