Top 18 Hotel front office manager Jobs in Rhode Island

Front Office Manager - The Loom Hotel
Coury Hospitality —Warwick, RI
- Full-time
- Inventory management
- Ability to walk for extended periods
- Hotel
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3d
Hotel Manager
Graduate Providence —Providence, RI
- $95,000 - $110,000 a year
- Full-time
- 6 years
- Mid-level
- Hotel
1d
Front Office Supervisor
Omni Hotels & Resorts —Providence, RI
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
11d
Hotel General Manager/Assistant General Manager
Hampton Inn —Providence, RI
- $60,000 - $110,000 a year
- Weekends as needed
- 5 years
- Hotel
- Recruiting
- Paid time off
- Employee discount
Quick Apply
6d
Front Office Manager
Hotel Viking Newport —Newport, RI
- Up to $80,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
4d
Assistant General Manager - Hotel
Courtyard by Marriott Providence/Lincoln —Lincoln, RI
- Weekends as needed
- Mid-level
- Hotel
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
5d
Catering Sales Manager
Omni Hotels & Resorts —Providence, RI
- Full-time
- Microsoft Outlook
- Merchandising
- Mid-level
Quick Apply
Assistant Hotel Manager
American Cruise Lines —Block Island, RI
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Supervisor (3p-11p)
Newport Harbor Hotel —Newport, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
4d
Assistant General Manager
Hampton Inn & Suites Newport/Middletown RI —Middletown, RI
- $50,000 - $55,000 a year
- Weekends as needed
- Bilingual
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
6d
PM Front Desk
Sonesta —Middletown, RI
- Part-time
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Desk Agent - Providence Marriott Downtown
Providence Marriott Downtown —Providence, RI
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Hotel
Quick Apply
Front Desk (Sat/Sun 3pm-11pm)
Extended Stay America —Providence, RI
- $17 an hour
- Part-time
- Hotel
- Entry level
- Employee assistance program
- Vision insurance
Quick Apply
Front Desk & Night Auditor
Ocean House Collection —Westerly, RI
- $18.50 - $20.50 an hour
- Overnight shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Guest Services (weekends 3pm-11pm shift)
Extended Stay America —Providence, RI
- $16.88 an hour
- Weekends as needed
- Hotel
- Entry level
- Employee assistance program
- Vision insurance
Quick Apply
Bellman / Shuttle driver
Providence Marriott Downtown —Providence, RI
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Front Office Manager
The Wayfinder Newport Hotel —Newport, RI
- $60,000 - $64,000 a year
- Weekends as needed
- 3 years
- POS
- Computer skills
- Health insurance
- Paid time off
Quick Apply

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Based on your search for hotel front office manager

Front Office Manager - The Loom Hotel
Coury Hospitality —Warwick, RI
The Front Desk Manager is responsible for the overall leadership, operation, and performance of the front desk team, ensuring exceptional guest service,…
Quick Apply
3d
Front Office Supervisor
Omni Hotels & Resorts —Providence, RI
Knowledge of guest service and the ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with…
Quick Apply
11d

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Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
Establish credit control with guests, monitor high balances and cash handling procedures. Utilize findings to put actions in place to eliminate future guest…
From $20 an hour
Quick Apply
4d
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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hotel front office manager jobs near rhode island

Front Office Manager - The Loom Hotel

Coury Hospitality -
Warwick, RI

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Customer communication

Full Job Description

Why Work at The Loom Hotel?

At The Loom Hotel, Autograph Collection, we weave history, creativity, and hospitality together in Providence, Rhode Island. Inspired by the city's rich textile heritage, our boutique hotel offers thoughtful design, elegant accommodations, and a vibrant social scene. Curatorsat The Loom enjoy working in a dynamic, guest-centric atmosphere, where local culture and luxury hospitality come together seamlessly.

FRONT OFFICE MANAGER
DEPARTMENT: Front Office
REPORTS TO: Director of Front Office / General Manager
STATUS: Exempt

POSITION SUMMARY:
The Front Desk Manager is responsible for the overall leadership, operation, and performance of the front desk team, ensuring exceptional guest service, operational efficiency, and adherence to luxury and boutique hotel standards. This role oversees staffing, training, service quality, and financial accuracy while fostering a professional, service-driven culture at the front desk.

PRIMARY JOB DUTIES:

Oversee daily front desk operations to ensure seamless guest arrivals, departures, and stay experiences.
Lead, train, coach, and evaluate front desk team members to uphold luxury service standards.
Develop schedules, manage labor, and ensure adequate staffing levels.
Handle escalated guest concerns and service recovery with professionalism and authority.
Ensure accurate execution of check-in, check-out, billing, and cash-handling procedures.
Monitor room inventory, upgrades, and availability in coordination with revenue and housekeeping teams.
Oversee and ensure the timely, accurate delivery of guest amenities, welcome gifts, and special requests in coordination with bell services, housekeeping, and other departments.
Maintain compliance with hotel policies, brand standards, and service expectations.
Conduct regular audits of guest accounts, reports, and operational procedures.
Support budget goals, expense controls, and revenue opportunities at the front desk.
Maintain a polished front desk environment and professional team appearance.
Ensure adherence to security, privacy, emergency, and safety procedures.
Collaborate with housekeeping, bell services, engineering, and other departments to ensure seamless operations.
Lead by example, demonstrating exceptional guest service and professionalism at all times.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:

Previous front desk leadership or management experience in a luxury or boutique hotel.
Strong leadership, coaching, and performance management skills.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Proficiency with property management systems and front office reporting.
Strong organizational and time-management skills.
Professional demeanor and ability to manage sensitive situations discreetly.
Ability to lead in a fast-paced, guest-focused environment.

PHYSICAL DEMANDS:

Ability to stand and walk for extended periods.
Ability to use computers, phones, and standard office equipment.
Ability to move throughout the property as needed.
Must wear required personal protective equipment per job responsibilities.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Quick Apply

Refine Your Search

hotel front office manager jobs in rhode island

Front Office Manager - The Loom Hotel

Hotel Manager

Front Office Supervisor

Hotel General Manager/Assistant General Manager

Front Office Manager

Assistant General Manager - Hotel

Catering Sales Manager

Assistant Hotel Manager

Front Desk Supervisor (3p-11p)

Assistant General Manager

PM Front Desk

Front Desk Agent - Providence Marriott Downtown

Front Desk (Sat/Sun 3pm-11pm)

Front Desk & Night Auditor

Guest Services (weekends 3pm-11pm shift)

Bellman / Shuttle driver

Front Office Manager

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