Top 22 network analyst Jobs in rhode island

End User Services Analyst
Zoll Medical Corporation —Pawtucket, RI
- $30.00 - $31.21 an hour
- Computer literacy
- High school diploma or GED
- Travel
Network Security Engineer
Copper River Data Solutions —Newport, RI
- $118,000 - $127,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
7d
Data Analyst - W2 Only
Intone Networks —Smithfield, RI
- Contract
- SQL
- Analysis skills
- Bachelor's degree
Computer Systems Analyst
Noblis —Newport, RI
- $105,100 - $164,125 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Senior level
- Business
- Health insurance
- Tuition reimbursement
3h
Senior Specialist - Data Engineering
LTM —Johnston, RI
- $98,015 - $146,600 a year
- Writing skills
- 11+ years
- Finance
- Paid parental leave
- Paid holidays
Quick Apply
Systems Analyst
Fidelity TalentSource —Smithfield, RI
- $44.82 - $84.82 an hour
- Temporary
- Hybrid work
- Bachelor of Science
- Research
- Office
Network Security Engineer
The Copper River Family of Companies —Newport, RI
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Project Execution Analyst
Falvey Insurance Group LTD —North Kingstown, RI
- $50,000 - $80,000 a year
- Choose your own hours
- Hybrid work
- Microsoft Excel
- Computer Science
- Mid-level
- Work from home
Quick Apply
Technical Meeting Coordinator / Systems Analyst II
XSITE LLC —Newport, RI
- $110,000 - $125,000 a year
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Principal Technology Risk Analyst
Fidelity Investments —Smithfield, RI
- 7 years
- Computer Science
- Bachelor of Science
Ld Applications Analyst
Brown University Health —Providence, RI
- $95,264.00 - $157,206.40 a year
- 8 hour shift
- Computer Science
- 5 years
- System design
12d
Sr Software Engineer-TMS-Remote
UNFI —Providence, RI
- $90,300 - $169,100 a year
- Full-time
- Remote
- Computer Science
- Residential
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
Platform Engineer Analyst I
XSITE LLC —Newport, RI
- $118,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Health savings account
- Health insurance
Quick Apply
Technology Risk Director- CyberSecurity
Citizens Financial Group —Johnston, RI
- $190,000 - $240,000 a year
- Full-time
- Background check
- Office
- Master's degree
- Health insurance
- Dental insurance
Senior Systems Analyst
Fidelity TalentSource —Smithfield, RI
- $40 - $89 an hour
- Email
- Office
- 8 years
- SQL
Systems Engineer I - IV (Electronic Warfare)
SEACORP —Middletown, RI
- Holidays
- System design
- Mid-level
- Office
- AD&D insurance
- Paid holidays

More jobs to discover

Find similar jobs that you might be interested in.

Linux Systems Administrator/Engineer
Crest Security Assurance —Newport, RI
Develop and maintain technical documentation including system procedures, engineering artifacts, implementation plans, test plans, and test reports.
$125,000 - $130,000 a year
Quick Apply
7d
IT Infrastructure Security Engineer
Genesis Technical Staffing —North Kingstown, RI
Provide Tier 1–2 technical support for users and escalate issues when necessary. Collaborate with supervisors, management, and end users across departments to…
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Help desk: 1 year (Preferred). To take ownership of user problems and be proactive when dealing with user issues.
$24 - $25 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for network analyst in rhode island

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

network analyst jobs near rhode island

Systems Analyst jobs in Smithfield, RI

Software Engineer jobs in Providence, RI

Senior Systems Analyst jobs in Newport, RI

System Engineer jobs in Middletown, RI

Technical Support Specialist jobs in Pawtucket, RI

Data Analyst jobs in Smithfield, RI

Systems Analyst jobs in Ann Arbor, Mi

Servicon Systems jobs in Los Angeles, Ca

Systems Analyst jobs in Huntsville, Al

Systems Analyst jobs in Zionsville, In

Intelligence Analyst jobs in Boston, Ma

Systems Analyst jobs in Rhode Island

Software Engineer jobs in Rockford, Il

Software jobs in Rapid City, Sd

Entry Level No Experience Software Developer jobs in California

Software Engineer jobs in Bentonville, Ar

Software Engineer jobs in Gainesville, Fl

Software Developer jobs in Des Moines, Ia

Software Engineer jobs in Malta, Mt

Entry Level Software Engineer jobs in Houston, Tx

End User Services Analyst

Zoll Medical Corporation -
Pawtucket, RI

Apply Now

Job Details

$30.00 - $31.21 an hour

Qualifications

Computer operation
High school diploma or GED
Conflict management
Technical Proficiency

Full Job Description

CorporateJob Summary:

The End User Support Analyst I is a key member of the ZOLL IT Operations team. The End User Support Analyst serves as the first point of contact for all technical related issues. They provide world-class service through their interactions with our users and their technical competences.

ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

The End User Support Analyst I is a key member of the ZOLL IT Operations team. The End User Support Analyst serves as the first point of contact for all technical related issues. They provide world-class service through their interactions with our users and their technical competences.

Essential Functions:

Providing users with quality service as the 1st level contact and issue resolution for the service desk via telephone, email and ticketing system
Use your communication and problem-solving skills to continually surpass our own service delivery expectations
Identify situations requiring urgent attention, prioritizing and routing to appropriate area.
Utilize and become proficient with ZOLL’s standard support tools (i.e. Service Desk Plus, TeamViewer, AD Manager, Carbon Black)
Create tickets and document all activities in the service desk ticketing system
Maintain primary technical ownership of service support tickets by working with technical resources to resolve/answer technical questions without reassigning the ticket
Troubleshoot and resolve hardware, software, application, network, user access, or related issues
Manage expectations of users and resolve user issues as quickly as possible to minimize downtime
Takes ownership of resolving the issues and following up with the status of issues on behalf of the user
Communicate progress in a timely manner
Interact with Desktop Support, Network team, software systems engineering, and/or applications development to restore service and/or identify and correct core problem
Escalate more complex problems or unresolved issues to next level of support

Additional Responsibilities:

Comply with Corporate IT Service Management and Service Desk policies, procedures and directives
Achieve metrics in support of service level agreements, client satisfaction surveys and completed incidents/requests
Recommend process changes as needed to improve service levels
Create/maintain support documentation and procedures
Communicate company policies and standards
Stay current with information technology systems and industry trends
Provide evening and weekend support (off-hours support), as assigned, on a rotating basis
Some domestic and international travel may be required

Skills Requirements:

Basic computer skills
Work effectively in a team environment to maintain Service Desk coverage and support model
Ability to manage relationships, conflicts and communication with a high-level of proficiency.
Strong problem-solving skills
Must be able to manage multiple work items at one time with a high sense of urgency
Must be proactive, punctual and be able to multitask efficiently.
Strong planning and organizational skills

Required/Preferred Education and Experience:

High School Diploma and some Customer Service experience required
Excellent customer service skills and the ability to translate technical information into user-friendly terminology.
Experience with Microsoft Operating Systems and Microsoft Office preferred but not required
Experience supporting smart phones including iPhone, and Android models
Commitment to a training and development plan that involves passing certification exams

The hourly pay rate for this position is:

$30.00 to $31.21

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Apply Now

Refine Your Search

network analyst jobs in rhode island

End User Services Analyst

Network Security Engineer

Data Analyst - W2 Only

Computer Systems Analyst

Senior Specialist - Data Engineering

Systems Analyst

Network Security Engineer

Project Execution Analyst

Technical Meeting Coordinator / Systems Analyst II

Principal Technology Risk Analyst

Ld Applications Analyst

Sr Software Engineer-TMS-Remote

Platform Engineer Analyst I

Technology Risk Director- CyberSecurity

Senior Systems Analyst

Systems Engineer I - IV (Electronic Warfare)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for network analyst in rhode island

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected