Top 171 Operations & office coordinator Jobs in Rhode Island

Client Experience Coordinator
LOPCO Contracting —East Providence, RI
- Up to $20 an hour
- Full-time
- Carpentry
- Customer service
- Mid-level
Quick Apply
Dental Receptionist- Treatment Coordinator (40 hrs/week... Mon - Thurs 8AM-5PM, Friday 8-1PM)
Aquidneck Dental —Portsmouth, RI
- $18 - $23 an hour
- Full-time
- Dental office
- Microsoft Excel
- HIPAA
- Free parking
- Paid training
Quick Apply
7d
Food Production Manager
Bento —Lincoln, RI
- $95,000 a year
- Full-time
- 5 years
- Supervising experience
- Senior level
- Health insurance
- Opportunities for advancement
Quick Apply
Shipping & Logistics Coordinator | SAP Experience Preferred
Connexion Systems and Engineering, Inc. —East Providence, RI
- $23 - $26 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
Assistant Landscaping Manager
CW Resources, Inc. —Newport, RI
- $62,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Wellness program
- Paid holidays
Quick Apply
Orthopedic Technologist
Ortho Rhode Island —Providence, RI
- $19.65 - $24.55 an hour
- Full-time
- Spanish
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Phenom 300 Captain
TransMedics, Inc. —Rhode Island
- $793.27 a month
- Background check
- Computer literacy
- Ability to lift 75 pounds
- Employee stock purchase plan
- Disability insurance
Quick Apply
HR Coordinator
Graduate Providence —Providence, RI
- Full-time
- Bilingual
- OSHA
- Computer literacy
- Paid jury duty
- Retirement plan
Office Operations & Purchasing Coordinator
Evans Capacitor Co —East Providence, RI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
26-27 RI Office Coordinator
Achievement First (Non-Teaching) —Providence, RI
- $20 - $25 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- 403(b) matching
- Health insurance
Quick Apply
12d
Business and Operations Coordinator, Facilities
Bryant University —Smithfield, RI
- Full-time
- Mid-level
- Administrative experience
- University
4d
ASU Office Coordinator (Full Time)
Community Care Alliance —Woonsocket, RI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- 403(b) matching
- Mileage reimbursement
Operations / Order Processing Coordinator
East Bay Manufacturers —Rhode Island
- Mid-level
- Office
- Analysis skills
B&D Operations Coordinator
Stuller Service Centers, Inc. —Cranston, RI
- Full-time
- Mid-level
- Office
- Databases
Intake & Client Care Coordinator
Lambros Law Office LLC —Cranston, RI
- $20 - $30 an hour
- Part-time
- Google Workspace
- Administrative experience
- Organizational skills
- Paid training
Quick Apply
6d
Human Resources Coordinator
RISD - Rhode Island School of Design —Providence, RI
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
Service Coordinator
RISE GROUP INC —Cranston, RI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- AD&D insurance
- Paid holidays
Quick Apply
Case Manager
Blue Cross and Blue Shield of RI Careers —Providence, RI
- $73,600 - $110,400 a year
- Full-time
- Remote
- Spanish
- Nursing
- RN License
- Loan repayment program
- Dental insurance
Medical Office Receptionist
LifeStance Health —Riverside, RI
- $21 - $22 an hour
- Full-time
- HIPAA
- High school diploma or GED
- 1 year
- Paid parental leave
- AD&D insurance
Quick Apply
4d
Medical Coordinator
Ortho Rhode Island —Warwick, RI
- $19.65 - $24.55 an hour
- Full-time
- Spanish
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply

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Client Experience Coordinator

LOPCO Contracting -
East Providence, RI

Quick Apply

Job Details

Full-time
Up to $20 an hour

Qualifications

Customer relationship building
Email customer support
Texting/chatbox tools
Interpersonal skills
Phone communication
Customer service
Residential construction experience
Attention to detail
Newsletters (communication methods)
Computer skills
Client interaction via phone calls

Full Job Description

Job Overview
LOPCO Contracting is seeking a personable, organized, and proactive Client Experience Coordinator to serve as a trusted liaison between our clients and our company throughout the customer journey. This role is responsible for strengthening client relationships, maintaining consistent communication, supporting LOPCO's reputation, and ensuring clients feel informed, valued, and connected from the moment a project is sold through project completion.

The Client Experience Coordinator will help transform the period between project sale and project start into a positive, engaging experience while also supporting the company's community presence, online reputation, website content, client outreach, and brand initiatives. Because this role serves as a key point of contact for clients throughout their project journey, experience in residential construction, home improvement in general, or the trades is strongly preferred. The ideal candidate can confidently communicate with clients, understand common project-related questions, and help bridge communication between clients and project teams.

Key Responsibilities

Client Relationship Management

· Serve as the primary point of contact for clients between project sale and project start.

· Conduct proactive client touchpoints to provide updates and maintain engagement throughout the project journey.

· Ensure clients feel informed, supported, and valued throughout the pre-project process.

· Answer basic questions and coordinate communication with internal teams when needed.

· Follow up with clients after project completion to gather feedback and ensure satisfaction.

· Help identify opportunities to improve the overall client experience.

· Welcome new clients to the LOPCO process and provide guidance regarding next steps following project sale.

· Serve as a resource for clients throughout the onboarding process and help ensure a smooth transition from sale to project execution.

Residential Project Communication

· Communicate proactively with clients regarding project timelines, scheduling updates, and next steps.

· Answer basic project-related questions and ensure clients know what to expect throughout the process.

· Coordinate with project managers, sales staff, and field teams to provide accurate and timely updates.

· Escalate technical or scope-related questions to the appropriate team members when necessary.

· Help create a smooth and positive experience from project sale through project completion.

Administrative & Project Support

· Maintain accurate client, project, and communication records within company software systems and databases.

· Upload and organize client information, project details, photos, documents, and notes.

· Assist in ensuring project information is properly documented and accessible.

· Support client communications and project-related administrative tasks.

· Help ensure client profiles, project records, notes, photos, and communication history remain complete and organized.

Social Media & Brand Presence

· Assist in maintaining LOPCO's social media presence with professionalism and community engagement.

· Monitor and respond to messages, comments, and inquiries when appropriate.

· Share company updates, project highlights, community involvement, and client success stories.

· Ensure public-facing communication reflects LOPCO's values and customer service standards.

· Support brand awareness and a positive reputation.

Website & Content Management

· Coordinate publication of Tom's weekly home improvement articles.

· Help ensure website content remains current and professional.

· Assist with blog management and content organization.

· Distribute client communications, newsletters, and educational content.

Communication & Outreach

· Support client outreach initiatives through email, text messaging, and other communication channels.

· Assist with communication campaigns designed to keep clients informed and engaged.

· Respond to incoming inquiries professionally.

· Utilize company software to create, schedule, manage, and monitor client text message campaigns.

· Collaborate with sales and project teams to ensure communications are timely and accurate.

· Assist with scheduling consultations, follow-up conversations, and appointments when appropriate.

Reputation & Referral Development

· Request and track customer reviews following project completion.

· Support customer testimonial collection and client success stories.

· Assist with referral outreach and customer appreciation initiatives.

· Help strengthen long-term client relationships that generate repeat business and referrals.

Community Engagement

· Represent LOPCO professionally within the communities served.

· Support community events, partnerships, and outreach opportunities.

· Strengthen relationships with clients, referral partners, and community members.

· Serve as an ambassador for the LOPCO brand both online and in person.

What This Role Is Not

· Content creator, influencer, or personal brand-building position.

· Graphic design or video production role.

· Digital marketing specialist focused on advertising campaigns or lead generation.

· Social media manager creating large volumes of original content.

· Project manager overseeing work in the field.

· Sales position responsible for closing contracts.

· Purely administrative office role with limited client interaction.

Qualifications

Required

· Excellent verbal and written communication skills.

· Strong interpersonal and relationship-building abilities.

· Highly organized with strong attention to detail.

· Professional, positive, and service-oriented mindset.

· Friendly, professional, and confident phone presence.

· Ability to work independently while exercising sound judgment and initiative.

· Ability to manage multiple priorities and maintain consistent follow-through.

· Comfortable working in a dynamic environment with shifting priorities and evolving responsibilities.

· Strong computer skills and comfort learning new software systems and technology platforms.

· Comfort communicating via phone, email, text, social media, and in-person interactions.

Preferred

· Experience in customer service, client relations, hospitality, communications, or brand representation.

· Residential construction, home improvement, or trades experience strongly preferred.

· Understanding of painting, carpentry, deck restoration, remodeling, roofing, and home improvement projects definitely a plus.

· Experience serving as a liaison between customers and operations teams.

· Experience with CRM, project management, or customer communication platforms.

· Experience using JobTread or similar project management software is a plus.

· Experience managing customer communication campaigns via email, text, or CRM systems is a plus.

Success in This Role Looks Like

· Clients consistently feel informed, supported, and connected.

· Communication gaps between project sale and project start are eliminated.

· Clients view LOPCO as responsive, professional, and trustworthy.

· Positive reviews, referrals, and repeat business continue to increase.

· LOPCO's online presence remains active and professional.

· Clients become enthusiastic advocates for the LOPCO brand.

Employment Type: Full-Time

Hours: 8AM-4:30PM Monday - Friday

Reports To: Owner's Assistant

Compensation: $20/hr + company benefits

Pay: Up to $20.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

operations & office coordinator jobs in rhode island

Client Experience Coordinator

Dental Receptionist- Treatment Coordinator (40 hrs/week... Mon - Thurs 8AM-5PM, Friday 8-1PM)

Food Production Manager

Shipping & Logistics Coordinator | SAP Experience Preferred

Assistant Landscaping Manager

Orthopedic Technologist

Phenom 300 Captain

HR Coordinator

Office Operations & Purchasing Coordinator

26-27 RI Office Coordinator

Business and Operations Coordinator, Facilities

ASU Office Coordinator (Full Time)

Operations / Order Processing Coordinator

B&D Operations Coordinator

Intake & Client Care Coordinator

Human Resources Coordinator

Service Coordinator

Case Manager

Medical Office Receptionist

Medical Coordinator

I want to receive the latest job alert for operations & office coordinator in rhode island

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