Top 451 Service advocate Jobs in Rhode Island

Cust & Community Mgmt Speclst
Rhode Island Energy —Cumberland, RI
- Part-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Case Manager
Brown University Health —Providence, RI
- $80,329.60 - $160,617.60 a year
- 8 hour shift
- Nursing
- Microsoft Outlook
- RN License
Senior Rural Health Project Manager
ICP Solutions —Cranston, RI
- $80 - $90 an hour
- Contract
- Hybrid work
- Writing skills
- Master's degree
- Project management
Quick Apply
10d
Transition Coordinator PD
Brown University Health —Providence, RI
- $24.29 - $40.07 an hour
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Bachelor's degree
Client Advocate I
CVS Health —Providence, RI
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
2d
Patient Advocate - Rhode Island (RI)
Remote Medical Inc. —Providence, RI
- Mid-level
- 2 years
- Communication skills
Quick Apply
2026-27 RI Student Services Manager of Culture
Achievement First (Non-Teaching) —Providence, RI
- $59,901 - $78,157 a year
- Full-time
- Customer service
- Mid-level
- Administrative experience
- 403(b) matching
- Health insurance
Quick Apply
Veterans Claims Advocate
Rob Levine & Associates Personal Injury Lawyers —Rhode Island
- Full-time
- Military
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Nurse Navigator, Physician Practice (Orthopedics)
Care New England Health System —Providence, RI
- $40.63 - $64.91 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Customer Relationship Advocate Career Development Experience- Smithfield, RI
Fidelity Investments —Smithfield, RI
- Full-time
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Director, Client Service Manager
Fidelity Investments —Smithfield, RI
- $95,000 - $186,000 a year
- Full-time
- System design
- Office
- Continuous improvement
- Loan repayment program
- Health insurance
Claims Advocate Specialist
First American Home Warranty —Rhode Island
- $20.34 - $27.12 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Employee stock purchase plan
- Health insurance
Quick Apply
Assistive Technology Specialist
Rhode Island College —Providence, RI
- $70,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Customer service
- Wellness program
- Disability insurance
Executive Director Office of Apprenticeships
Community College of Rhode Island —Warwick, RI
- $129,000 a year
- Customer service
- 5 years
- Writing skills
8d
Senior Manager, Business Consulting - Payment Integrity Center of Excellence
CVS Health —Providence, RI
- $67,900 - $199,144 a year
- Full-time
- 5 years
- Analysis skills
- Presentation skills
- Health insurance
- Dental insurance
5d
Post-Service Benefit Patient Advocate
Rhode Island Medical Imaging Inc —Warwick, RI
- Monday to Friday
- Hybrid work
- Spanish
- Computer literacy
- HIPAA
- Profit sharing
- Loan repayment program
Quick Apply
2d
Mental Health Worker (w/CNA preferred ) PT Nights D4
Care New England Health System —Providence, RI
- Part-time
- Experience working with individuals with developmental disabilities
- Hospital
- Inpatient
Sr Family Advoc Patient Family Centered Care NES
Brown University Health —Providence, RI
- $24.29 - $40.07 an hour
- 8 hour shift
- Inpatient
- Office
- Outpatient experience
Treatment Advocate (FT Days)
American Addiction Centers —North Kingstown, RI
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Patient monitoring
- Health insurance
- Dental insurance
Mental Health Worker (w/CNA preferred ) PT Nights D4
Butler Hospital —Providence, RI
- Part-time
- Communication skills
- Entry level
Quick Apply

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service advocate jobs near rhode island

Cust & Community Mgmt Speclst

Rhode Island Energy -
Cumberland, RI

Apply Now

Job Details

Part-time | Full-time

Qualifications

Computer operation
Computer skills
Stakeholder management

Full Job Description

Company Summary Statement : Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today. Overview:

The Customer & Community Manager (CCM) is an experienced, seasoned and effective representative of RI Energy in the community. The CCM develops and maintains relationships with major accounts, key stakeholders, community and municipal leaders, economic development and other major associations with a strategic focus to enhance RI Energy’s reputation in the community. The role leverages relationships to create third party advocates for RI Energy in the regulatory, policy, and political arenas. Entities with which the CCM interact with to influence policy include strategic customers, elected officials, town administrators, Chambers of Commerce, economic development agencies, community based organizations, local development councils, and business associations. The CCM has a thorough knowledge of RI Energy operations and issues, and provides public and community relations input to operations, customer service, and other RI Energy staff. At times, this involves providing leadership on cross-functional company teams to help solve problems and improve processes to ensure that RI Energy has an overall positive impact in the community.

Responsibilities:

Provide strategic leadership at all levels of the company, and with key stakeholders, to manage issues in communities. Develop and maintain solid working relationships with federal, state and local elected officials and their staffs, providing them with information to enable positive outcomes for RI Energy, and helping them to resolve constituent issues that involve RI Energy.

Identify emerging issues that could reflect negatively on RI Energy, work with company personnel and community representatives on these issues and provide leadership to develop and implement solutions.

- Advocate for the "voice of the customer" and mobilize RI Energy’s functional areas - Customer, Operations, etc. - to provide timely and appropriate responses to identified customer or community needs to increase business to business alignment and customer satisfaction.

Manage a wide range of corporate citizenship programs such as sponsorships, support of United Way, and similar programs in which RI Energy has a corporate interest.

Serve as a principal RI Energy contact for public officials, business leaders, community leaders, civic organizations, and special interest groups on a wide variety of corporate issues.

Be a community leader and an active participant on strategically chosen nonprofit boards.

Serve as the key account manager for selected major commercial/industrial customers, universities, hospitals, and state agencies as assigned.

Attend meetings and activities, inclusive of business, trade and, as required, City/Town/Village Council sessions outside of normal business hours when necessary and make public presentations as required.

Support Operation’s (electric and gas) stakeholder management group, along with identified key distribution communications in advance of major infrastructure upgrades in order to manage community and business owner expectations and demonstrate superior customer service.

Serve as a member of the company's on-call rotation for emergencies and after-hours state and municipal inquiries.

Assigned an emergency storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.

The company reserves the right to determine if this position will be assigned to work on-site, remotely, or a combination of both. Assigned work location may change. In the case of remote work, physical presence in the office/on-site may be required to engage in face-to-face interaction and coordination of work among direct reports and co-workers.

Performs other duties as assigned

Complies with all policies and standards

Qualifications:

Education level

Bachelor's degree or related work experience on a year-for-year basis and 5+ years’ experience in community/public relations and/or energy/utility industry.

Required experience

5+ years relevant experience in community/public relations and/or energy/utility industry

Strong oral and written communications skills.

Demonstrated leadership capability

Ability to manage multiple priorities

Proficiency in computer skills, including ability to work with customer/billing systems

Demonstrates an energetic and enthusiastic manner, collaboration and negotiation skills, and the ability to bring value to stakeholder relationships.

Preferred qualifications

Ten years of relevant business experience.

Strong knowledge of state and local government. Extensive community experience.

Known, credible presence among community leaders in region.

Broad base of knowledge of the utility business.

Completely comfortable communicating publicly and via other media channels.

#RIE #INDRIE

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Refine Your Search

service advocate jobs in rhode island

Cust & Community Mgmt Speclst

Case Manager

Senior Rural Health Project Manager

Transition Coordinator PD

Client Advocate I

Patient Advocate - Rhode Island (RI)

2026-27 RI Student Services Manager of Culture

Veterans Claims Advocate

Nurse Navigator, Physician Practice (Orthopedics)

Customer Relationship Advocate Career Development Experience- Smithfield, RI

Director, Client Service Manager

Claims Advocate Specialist

Assistive Technology Specialist

Executive Director Office of Apprenticeships

Senior Manager, Business Consulting - Payment Integrity Center of Excellence

Post-Service Benefit Patient Advocate

Mental Health Worker (w/CNA preferred ) PT Nights D4

Sr Family Advoc Patient Family Centered Care NES

Treatment Advocate (FT Days)

Mental Health Worker (w/CNA preferred ) PT Nights D4

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