Top 466 Technical supervisor Jobs in Rhode Island

Senior Incident Manager
Citizens Financial Group —Johnston, RI
- $100,000 - $135,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Commercial Janitorial Operations Supervisor
Martins Maintenance, Inc. —East Providence, RI
- $55,000 - $75,000 a year
- Full-time
- Microsoft Word
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
MRI Manager
Rhode Island Hospital —Providence, RI
- $105,019.20 - $173,264.00 a year
- Full-time
- Hospital
- Research
- Mid-level
Quick Apply
14d
Kitchen Supervisor at Castle Hill Inn
CASTLE HILL INC —Newport, RI
- $25 - $27 an hour
- Weekends as needed
- Cooking
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Service Manager
Cal Supply Company, Inc. —Cranston, RI
- $75,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
Quick Apply
Senior Maritime Project Manager **DIRECT HIRE**
NSC Staffing —North Kingstown, RI
- $73,000 - $75,000 a year
- Full-time
- Construction site
- Ability to climb stairs
- Assembly
Quick Apply
FM Approvals AVP Technical Team Manager - Electrical, Hazardous Locations
FM —Glocester, RI
- $138,000 - $198,000 a year
- Full-time
- Customer service
- Bachelor of Science
- 8 years
- 401(k)
- Tuition reimbursement
Registered Nurse - Unit Manager
Mount Saint Rita Health Centre —Cumberland, RI
- From $41.45 an hour
- Full-time
- Background check
- Nursing
- Skilled nursing facility
- Free parking
- Health savings account
Quick Apply
6d
Maintenance Manager
Balfour Beatty —Middletown, RI
- $85,600 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Sr. Manager, Engineering
Getinge —Smithfield, RI
- $175,000 - $200,000 a year
- Full-time
- 5 years
- Engineering
- Master's degree
- Commuter assistance
- Disability insurance
Dining Room Supervisor at Castle Hill Inn
CASTLE HILL INC —Newport, RI
- $26 - $28 an hour
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Supervisor- Electric Energy Procurement
PPL Services Corporation —Providence, RI
- Part-time
- Hybrid work
- 5 years
- Office
- Finance
Project Manager
The LiRo Group —Providence, RI
- Urgently hiring
- Bachelor of Science
- Engineering
- Senior level
11d
Project Manager
US AMR-Jones Lang LaSalle Americas, Inc. —Cranston, RI
- $110,000 - $130,000 a year
- Online Application
- Background check
- Oracle
- Construction site
- Paid parental leave
- Paid holidays
Quick Apply
8d
Senior Maritime Electrical Manager
Goodwin Recruiting —North Kingstown, RI
- Full-time
- Construction site
- 5 years
- Mentoring
- Paid holidays
- Relocation assistance
Quick Apply
6d
Dental Lab Manager - Providence, RI 28115
Affordable Care, LLC —Providence, RI
- Full-time
- Dental office
- High school diploma or GED
- Supervising experience
- Relocation assistance
Quick Apply
4d
Manager Client Implementation
Blue Cross and Blue Shield of RI Careers —Providence, RI
- $102,300 - $163,700 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Loan repayment program
- Dental insurance
11d
Police Technical Services Manager
Brown University —Providence, RI
- $75,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Research
- Flexible schedule
Supervisor of TPC and CCBHC Revenue Cycle
Care New England Health System —Warwick, RI
- Full-time
- HIPAA
- High school diploma or GED
- Analysis skills
26-27 RI Student Services Manager of Data
Achievement First (Non-Teaching) —Providence, RI
- $59,901 - $78,157 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 403(b) matching
- Health insurance
Quick Apply

I want to receive the latest job alert for technical supervisor in rhode island

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical supervisor jobs near rhode island

Laboratory Manager jobs in Providence, RI

Implementation Specialist jobs in Providence, RI

Project Manager jobs in Cranston, RI

Project Manager jobs in Providence, RI

Procurement Manager jobs in Providence, RI

Store Manager jobs in Appleton, WI

Incident Manager jobs in Tucson, AZ

Incident Manager jobs in Tampa, FL

Incident Manager jobs in San Diego, CA

Product Marketing Manager jobs in Los Angeles, CA

Incident Manager jobs in North Carolina

Revenue Cycle Specialist jobs in Huntsville, AL

Revenue Cycle Manager jobs in Los Angeles, CA

Revenue Cycle jobs in Portland, OR

Revenue Cycle Specialist jobs in Knoxville, TN

Revenue Cycle Specialist jobs in Maryland Heights, MO

Revenue Cycle jobs in Fort Lauderdale, FL

Revenue Cycle Specialist jobs in Washtenaw County, MI

Child Life Specialist jobs in Los Angeles, CA

Vice Principal jobs in New Jersey

Senior Incident Manager

Citizens Financial Group -
Johnston, RI

Apply Now

Job Details

Full-time
$100,000 - $135,000 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

Incident Escalation
Change management
IT support
Cross-functional collaboration
Escalation handling
Cross-functional team management
Project stakeholder communication
Cross-functional communication
Stakeholder management

Full Job Description

Description

Senior Service Management Specialist - Enterprise Incident Manager

Location & Work Arrangement

This position follows a hybrid work schedule. Candidates must be able and willing to work onsite 4 days per week and remotely 1 day per week from one of the following hub locations:

Pittsburgh, PA
Johnston, RI
Westwood, MA
Boston, MA
Iselin, NJ

Remote work is not available for this position.

Work Schedule

Full time, 40 hours per week
Monday through Friday
Must be available to support first and second shift coverage between 7:00 AM and 8:00 PM as business needs require.

Position Summary

The Senior Service Management Specialist leads enterprise incident management activities to ensure timely restoration of critical services and minimize business disruption, financial exposure, and reputational risk. This role coordinates high priority incident response across technology, business, risk, legal, communications, and executive stakeholders while maintaining strong governance, clear communication, and adherence to enterprise service management practices.

Key Responsibilities

Lead end to end response for high impact P1 and P2 enterprise incidents, including intake, assessment, escalation, coordination, restoration, and post incident follow up.

Facilitate major incident bridge calls, establish clear ownership, and drive cross functional teams toward timely technical and business recovery.

Serve as the central coordination point for Technology Operations, Risk, Legal, Communications, executive leadership, and other key stakeholders.

Prepare and deliver timely incident communications, executive updates, status summaries, and escalation notices.

Ensure incidents are documented accurately in systems of record, including timelines, decisions, actions, impacts, and recovery milestones.

Enforce incident classification, prioritization, escalation, regulatory, audit, and governance requirements.

Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention.

Use incident metrics, trends, and service management data to improve response effectiveness, resilience, automation, and operational maturity.

Support emergency change processes and promote ITIL aligned service management practices in an Agile, fast paced environment.

Required Qualifications

5 or more years of experience in IT Service Management, Incident Management, IT Support, or a related discipline.

Proven experience leading major incident response in a complex enterprise environment.

Experience coordinating technical, business, risk, and executive stakeholders during high pressure operational events.

Strong written and verbal communication skills, including executive level incident communications.

Hands on experience with ServiceNow or an equivalent ITSM platform.

Knowledge of ITIL based incident, problem, change, escalation, and service management practices.

Experience navigating large corporate environments, preferably in a highly regulated industry such as financial services.

Preferred Qualifications

ITIL v3, ITIL 4, or equivalent service management certification.

Experience managing regulatory, cyber, operational risk, or enterprise impacting incidents.

Experience improving incident response through automation, observability, reporting, and process optimization.

Education and Certifications

Bachelor's degree in Computer Science, Business Administration, Management, Information Technology, or a related field preferred.

Additional certifications in incident management, risk management, or service management preferred.

Pay Transparency
The salary range for this position is $100,000 to $135,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.

Benefits
Comprehensive benefits include medical, dental, and vision coverage, retirement plans, parental leave, flexible work arrangements, education reimbursement, wellness programs, and generous paid time off exceeding local requirements.

https://jobs.citizensbank.com/benefits

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Awards We've Received

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

Disability:IN World's Top Disability Inclusive Business

Glassdoor
Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

The Banker's
US Bank of the Year

Apply Now

Refine Your Search

technical supervisor jobs in rhode island

Senior Incident Manager

Commercial Janitorial Operations Supervisor

MRI Manager

Kitchen Supervisor at Castle Hill Inn

Service Manager

Senior Maritime Project Manager DIRECT HIRE

FM Approvals AVP Technical Team Manager - Electrical, Hazardous Locations

Registered Nurse - Unit Manager

Maintenance Manager

Sr. Manager, Engineering

Dining Room Supervisor at Castle Hill Inn

Supervisor- Electric Energy Procurement

Project Manager

Project Manager

Senior Maritime Electrical Manager

Dental Lab Manager - Providence, RI 28115

Manager Client Implementation

Police Technical Services Manager

Supervisor of TPC and CCBHC Revenue Cycle

26-27 RI Student Services Manager of Data

I want to receive the latest job alert for technical supervisor in rhode island

Related Searches

Explore jobs in more locations

Background Check

Benefits

Awards We've Received

Job Seeker Tools

Employer Tools

Browse

Stay Connected