Top 118 Technology management occupations Jobs in Rhode Island

Manager, Production Support Services / Incident Management
CVS Health —Rhode Island
- $54,300 - $145,860 a year
- Weekends as needed
- Remote
- Computer science
- 7 years
- Management
- Health insurance
- Dental insurance
7d
Customer Program Owner - Health 100
CVS Health —Rhode Island
- $100,000 - $231,540 a year
- Full-time
- Remote
- Mid-level
- Master's degree
- Travel
- Health insurance
- Dental insurance
7d
Manager, IT Data Products-Remote
UNFI —Providence, RI
- $100,200 - $193,400 a year
- Full-time
- Remote
- Computer science
- Oracle
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
Director IT Agile Practice Management - Medicare
CVS Health —Rhode Island
- $144,200 - $288,400 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
ServiceNow HRSD Technical Product Owner (Human Resources Service Delivery)
CVS Health —Rhode Island
- $83,430 - $203,940 a year
- Full-time
- Remote
- High school diploma or GED
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
Staff Product Manager - FinOps
CVS Health —Rhode Island
- $106,605 - $260,590 a year
- Full-time
- Remote
- Azure
- 3 years
- AWS
- Health insurance
- Dental insurance
9d
Director of Enterprise Systems
CVS Health —Rhode Island
- $144,200 - $288,400 a year
- Full-time
- Remote
- Azure
- System design
- High school diploma or GED
- Health insurance
- Dental insurance
7d
Product Manager (Truss Software)
Alpine —Rhode Island
- $90,000 - $140,000 a year
- Full-time
- Remote
- 6 years
- Computer Science
- Marketing
- Paid holidays
- Parental leave
6d
Product Manager
Therapy Brands Thrive, LLC —Barrington, RI
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Machine learning
Quick Apply
6d
Director IT Portfolio & Program Delivery - Regulatory & Strategic Programs
CVS Health —Rhode Island
- $144,200 - $288,400 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
3d
Director, Delivery Partner - Major Hospital Network
Kyndryl —Rhode Island
- $161,520 - $348,840 a year
- Full-time
- Customer service
- Bachelor's degree
- Contracts
- Health insurance
- Dental insurance
Backend Capability Product Specialist
CVS Health —Rhode Island
- $106,605 - $284,280 a year
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- AWS
- Health insurance
- Dental insurance
Product Manager - Onsite Display and Sponsored Ads - CVS Media Exchange (CMX)
CVS Health —Woonsocket, RI
- $66,330 - $159,120 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Marketing
- Health insurance
- Dental insurance
Vice President of Information Technology/Chief Information Officer (CIO)
Johnson & Wales University —Providence, RI
- Full-time
- Analysis skills
- University
- Bachelor's degree
Information Technology Manager
Newport Mental Health —Middletown, RI
- $90,000 - $100,000 a year
- Full-time
- Computer Science
- 5 years
- Adults
- Paid holidays
- Health insurance
Quick Apply
Product Manager
Fidelity Investments —Smithfield, RI
- $89,000 - $180,000 a year
- Full-time
- 6 years
- Research
- Bachelor's degree
- Loan repayment program
- Tuition reimbursement
Technology Service Coordinator, Operations [12 Month B.E.S.T.]
Providence School District —Providence, RI
- $31.12 - $36.96 an hour
- Full-time
- School experience
- Bachelor of Science
- Mid-level
Sr. IT Manager - Food Safety, Quality and Traceability - Remote
UNFI —Providence, RI
- $114,300 - $220,500 a year
- Full-time
- Remote
- Computer Science
- PMP
- Residential
- Health savings account
- AD&D insurance
Quick Apply
10d
PROJECT SUPPORT SPECIALIST-JD4
McLaughlin Research Corp —Newport, RI
- Full-time
- Research
- Mid-level
- 3 years
Sr Mgr, Product Manager (Aetna One Advocate)
CVS Health —Providence, RI
- $106,605 - $260,590 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
9d

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technology management occupations jobs near rhode island

Manager, Production Support Services / Incident Management

CVS Health -
Rhode Island

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Job Details

Full-time
$54,300 - $145,860 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Incident management software
IT department experience

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Description

The Incident Lead is a strategic and technically adept professional responsible for overseeing the full lifecycle of IT incident response. This includes coordinating cross-functional support teams to rapidly restore services and conducting post-incident root cause analysis. The role demands leadership of decentralized resources during high-impact outages, acting as a guardian of production and critical environments, and managing emergency change releases. A strong grasp of IT systems and problem-solving is essential to guide teams effectively. The Incident Lead must champion AI technologies—both conversational and generative—to transform incident management practices. Success in this role requires visionary thinking, operational improvement, empathetic leadership, and a commitment to reducing mean time to resolution. Availability for on-call rotations during evenings and weekends is required.

Key Responsibilities

Develop and continuously refine incident response strategies aligned with organizational goals.
Create and maintain incident response plans that anticipate emerging threats and follow best practices (ISO20000, ITIL, Kepner Tregoe, etc.).
Lead and mentor incident response teams through post-incident reviews and regular coaching sessions.
Foster a culture of proactive detection and rapid recovery, minimizing downtime and impact.
Conduct timely and thorough root cause analyses, collaborating closely with problem management.
Integrate lessons learned into process improvements and ensure continuous enhancement of incident response capabilities.
Coordinate effective responses to infrastructure and application incidents, ensuring clear communication across technical and leadership stakeholders.
Prioritize and escalate incidents based on impact and urgency, ensuring resolution within SLA targets.
Train future incident managers and staff on procedures, predictive modeling, and performance metrics.
Promote awareness of security, business continuity, and disaster recovery practices.
Host sessions to evaluate and elevate incident management effectiveness across the organization.
Communicate clearly and appropriately with all audiences—from engineers to executives—throughout the incident lifecycle.
Document all engagements with precision to support trend analysis, metric tracking, and reporting.

Required Qualifications

7+ years of IT experience (Network Architecture, Security, Technical Support level 2 -3, or IT Project Manager).
5+ years using ITSM tools preferred is ServiceNow.
5+ years in incident and problem response roles.

Preferred Qualifications

Familiarity with frameworks like ISO/IEC 20000, ITIL, OSI, Kepner Tregoe, NIST, ISO 27001.
Expertise in ServiceNow (Incident, Problem, and Major Incident Modules).
Strong verbal and written communication skills.
Ability to lead extended incident calls.
Experience in root cause analysis and data collection.
Comfort with ambiguity and conflict resolution.
Customer-focused with strong peer relationship-building skills.
Knowledge of UNIX, Linux, Microsoft systems, and network infrastructure.
Skilled in incident analysis using 5 Whys and People-Process-Technology models.
Certifications such as CCNA, CISSP, CISM, GIAC, RHCE, MCSE are a plus.

Education

Bachelor’s degree in IT, IS, InfoSec, Computer Science, or related field
Equivalent experience may be considered in lieu of a degree
Relevant certifications may supplement experience

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/15/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

technology management occupations jobs in rhode island

Manager, Production Support Services / Incident Management

Customer Program Owner - Health 100

Manager, IT Data Products-Remote

Director IT Agile Practice Management - Medicare

ServiceNow HRSD Technical Product Owner (Human Resources Service Delivery)

Staff Product Manager - FinOps

Director of Enterprise Systems

Product Manager (Truss Software)

Product Manager

Director IT Portfolio & Program Delivery - Regulatory & Strategic Programs

Director, Delivery Partner - Major Hospital Network

Backend Capability Product Specialist

Product Manager - Onsite Display and Sponsored Ads - CVS Media Exchange (CMX)

Vice President of Information Technology/Chief Information Officer (CIO)

Information Technology Manager

Product Manager

Technology Service Coordinator, Operations [12 Month B.E.S.T.]

Sr. IT Manager - Food Safety, Quality and Traceability - Remote

PROJECT SUPPORT SPECIALIST-JD4

Sr Mgr, Product Manager (Aetna One Advocate)

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