IT Support Specialist II
Advanced Innovative Technology Corp —Redlands, CA
- $28 - $32 an hour
- Hybrid work
- Background check
- 18 years or older
- Microsoft Outlook
- Paid holidays
- Paid time off
Quick Apply
IT Support Services II-Help Desk
Courser Employment Services LLC —Riverside, CA
- $65,000 - $71,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
10d
Human Resources Employee Benefits Coordinator*
San Bernardino County —San Bernardino, CA
- $100,131.20 - $143,457.60 a year
- Online Application
- Research
- Mid-level
- Office
- Employee assistance program
- Opportunities for advancement
9d
Librarian II (County Promotional)
San Bernardino County —San Bernardino, CA
- $64,854.40 - $91,270.40 a year
- Weekends as needed
- Pass drug screening
- Public speaking
- Mid-level
6d
Claims Support Specialist II
Mercury Insurance Services, LLC —Rancho Cucamonga, CA
- $30,390 - $48,544 a year
- Hybrid work
- Writing skills
- Office
- Administrative experience
- Paid holidays
- Health insurance
Deputy Director of Homeless Services*
San Bernardino County —San Bernardino, CA
- $117,374.40 - $167,856.00 a year
- Online Application
- Background check
- Clean driving record
- Research
- Mileage reimbursement
6d
Senior Desktop Support Technician
Leidos —Norco, CA
- $33 - $36 an hour
- Full-time
- 5 years
- Mid-level
- Office
1d
Veterans Services Representative II
County of Riverside —Riverside, CA
- $58,529.26 - $77,497.44 a year
- Call employer
- Background check
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
4d
Service Technician I
National Carwash Solutions, Inc. —San Bernardino, CA
- $24.08 - $30.10 an hour
- Entry level
- Health insurance
- Paid time off
Quick Apply
Maintenance Technician SS Rancho Journeyman II
Steelscape, LLC —Rancho Cucamonga, CA
- $44.31 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Equipment Operator II
Martin Marietta Materials —Corona, CA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
Senior Social Worker
US Veterans Health Administration —Rancho Cucamonga, CA
- $114,695 - $149,106 a year
- Online Application
- Background check
- Master of Social Work
- Pass drug screening
- COVID-19 protective measures
8d
Delivery Driver II
Sherwin-Williams —San Bernardino, CA
- $20.25 an hour
- Weekends as needed
- Clean driving record
- Forklift
- High school diploma or GED
11d
Human Resources - Recruiter I/II
Sorenson Engineering —Yucaipa, CA
- $39,520 a year
- Full-time
- Background check
- Spanish
- English
11h
Design Assurance Engineer II
Kerr —Pomona, CA
- $95,600 - $116,900 a year
- Engineering
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
3d
Property Manager II (Loma Linda Commons)
WinnCompanies —Loma Linda, CA
- $31.38 - $35.78 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Medical Assistant II (US)
CareMore Health Management Services, LLC —Upland, CA
- $24 - $36 an hour
- Full-time
- Spanish
- Vital signs
- Current TB test
Quick Apply
11h
Property Manager II (Claremont Village)
WinnCompanies —Claremont, CA
- $33.80 - $35.00 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Equipment Operator
Martin Marietta Materials —Corona, CA
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
3d
PACE Quality Assurance Analyst
Neighborhood Healthcare —Riverside, CA
- $73,500 - $104,400 a year
- Monday to Friday
- CPR Certification
- Nursing
- LVN
- Health insurance
- Dental insurance
Quick Apply
3d

I want to receive the latest job alert for it support services ii help in rialto, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support services ii help jobs near rialto, ca

IT Support Specialist II

Advanced Innovative Technology Corp -
Redlands, CA

Quick Apply

Job Details

$28 - $32 an hour

Benefits

Paid holidays
Paid time off
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Microsoft Outlook
Laptop (troubleshooting support)
Hardware maintenance
Wireless network configuration
Operating system updates
Printer (troubleshooting support)
Software installation
Email configuration (technical support)
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop applications
Networking equipment (troubleshooting support)
Microsoft Teams
Technical customer support for office equipment
Hardware management
VPN management
Identity and access management (IAM) solutions
Network infrastructure management
Desktop administration
Equipment inventory management
Peripheral hardware support
Ticketing system technical support

Full Job Description

Position Summary

We are looking for a talented and customer-focused IT Support Specialist to join our growing IT team and help support a dynamic, medium-sized business environment. In this role, you'll play a key part in keeping our technology running smoothly by providing advanced technical support, troubleshooting complex hardware and software issues, maintaining infrastructure systems, and ensuring a seamless experience for both onsite and remote users across multiple departments and locations.

The ideal candidate enjoys solving technical challenges, takes pride in delivering exceptional customer service, and thrives in a collaborative environment. You should have strong experience supporting Windows environments, Microsoft 365, networking, LaserJet and thermal label printers, RF scanners/mobile computers, and server infrastructure. If you're someone who likes digging into root causes, handling escalated support requests, and making a real impact on end users' day-to-day success, we'd love to hear from you.

Key Responsibilities

End User Support

Provide technical support for desktops, laptops, mobile devices, peripherals, and business applications
Troubleshoot and resolve hardware, software, connectivity, and performance issues
Receive and resolve support tickets
Perform root cause analysis on recurring issues and document findings
Support both onsite and remote employees through phone, email, chat, and remote support tools (e.g., TeamViewer, AnyDesk, or similar)
Maintain accurate documentation of incidents, resolutions, and support procedures in the ticketing system
Utilize endpoint management and patch management tools to maintain device compliance and security

Device Setup & Lifecycle Management

Configure and deploy desktops, laptops, printers, and mobile devices
Perform imaging, software installation, system configuration, and user onboarding
Manage device inventory and asset tracking
Handle device disposition including secure data wiping, decommissioning, and disposal per company policy

Microsoft 365 & User Administration

Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint
Manage user accounts, permissions, distribution lists, and password resets via Microsoft 365 Admin Center and Azure Active Directory
Configure and troubleshoot Multi-Factor Authentication (MFA)
Support email configuration and mailbox troubleshooting

Printer & Print Server Support

Troubleshoot network and local printer issues
Install, configure, and maintain printers and multifunction devices
Support and maintain print servers and print queues
Coordinate printer maintenance and vendor support as needed

Networking & Infrastructure Support

Troubleshoot basic to intermediate network connectivity issues including TCP/IP, DNS, DHCP, VPN, and Wi-Fi
Assist with switch, firewall, and wireless access point configuration and support
Monitor network performance and escalate infrastructure issues appropriately
Support remote connectivity solutions for hybrid and remote users
Support hybrid or multi-site environments

Server & Systems Maintenance

Assist with routine server maintenance, updates, and monitoring
Support Windows Server environments and Active Directory administration (user/group management, GPO, OU structure)
Monitor backups and assist with disaster recovery procedures
Maintain server documentation and operational runbooks
Assist with virtualization platforms such as Hyper-V
Maintain any cloud based servers and applications on Amazon AWS/Azure Cloud

Required Qualifications

2+ years of experience in an IT Help Desk, Desktop Support, or Tier 2 Support role
Strong experience troubleshooting Windows 10/11 desktop and laptop systems
Hands-on experience with Microsoft 365 administration and support
Experience with remote support tools and ITSM ticketing systems (e.g., ServiceNow, Freshdesk, Jira Service Management, or similar)
Experience configuring and deploying end-user devices
Knowledge of printer troubleshooting, maintenance, and print server management
Basic to intermediate networking knowledge: switches, DNS, DHCP, VPN, and wireless networking
Experience supporting Windows Server environments and Active Directory
Understanding of device disposition and IT asset management processes
Strong customer service and communication skills — able to explain technical concepts to non-technical users
Ability to prioritize and manage multiple support requests in a fast-paced environment
Ability to lift and move IT equipment up to 50 lbs

Preferred Qualifications

The following are not required but will strengthen your application:

CompTIA A+, Network+, or Security+ certification
Microsoft certifications (e.g., MD-102 Endpoint Administrator, MS-900, AZ-900)
Experience with Mobile Device Management (MDM) platforms such as Microsoft Intune or Jamf
Familiarity with Azure Active Directory and Entra ID
Experience with virtualization platforms (VMware vSphere, Microsoft Hyper-V)
Exposure to IT security practices including endpoint protection, patch compliance, and MFA enforcement
Experience in a multi-site or hybrid work environment

What We Offer

Competitive salary commensurate with experience
Health, dental, and vision insurance
401(k) with company match
Paid time off and company holidays
Professional development and certification reimbursement
Collaborative and supportive IT team environment

About TrakMotive

Since our founding in 1996, TrakMotive has operated as a global leader in the automotive aftermarket, specializing in the design, manufacture, and distribution of high-quality components. We are more than just a parts supplier; we are a full-service partner to the industry’s largest distributors and retailers, known for our 100% brand-new CV Axles, Drive Shafts, and Window Regulators.

Why Work with Us?

When you join us, you’re getting the best of both worlds: the stability of a company that’s been growing since 1996 and the excitement of a global team that’s still reaching for more. We take pride in the fact that many of our senior leaders are long-term employees who started their careers at TrakMotive. We aren’t just looking for someone to fill a seat—we’re looking for someone who wants to have real impact and grow their career alongside us.

Physical Demands & Requirements

Physical Effort: Occasional to frequent lifting and carrying of up to 50 lbs. Position involves a combination of stationary work and frequent movement throughout the facility and across multiple levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Legal: Must be 18+ years of age and legally authorized to work in the United States.

Pre-employment: Ability to pass a post-offer background check and drug screen.

Equal Opportunity Employer AIT Corporation DBA TrakMotive is an equal opportunity employer and is committed to an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, genetic information, or any other basis protected by local, state, or federal laws.

Fair Chance & Accommodations Pursuant to the California Fair Chance Act, we will consider qualified applicants with arrest and conviction records for employment. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).

Quick Apply

Refine Your Search

it support services ii help jobs in rialto, ca

IT Support Specialist II

IT Support Services II-Help Desk

Human Resources Employee Benefits Coordinator*

Librarian II (County Promotional)

Claims Support Specialist II

Deputy Director of Homeless Services*

Senior Desktop Support Technician

Veterans Services Representative II

Service Technician I

Maintenance Technician SS Rancho Journeyman II

Equipment Operator II

Senior Social Worker

Delivery Driver II

Human Resources - Recruiter I/II

Design Assurance Engineer II

Property Manager II (Loma Linda Commons)

Medical Assistant II (US)

Property Manager II (Claremont Village)

Equipment Operator

PACE Quality Assurance Analyst