Top 100 Allied universal Jobs in Richardson, Tx

Customer Service Agent
Allied Universal —Richardson, TX
- $17 an hour
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Security Officer Part Time Guest Relations
Allied Universal —Plano, TX
- $19 an hour
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
- Paid training
- Opportunities for advancement
Quick Apply
1d
Event Security Concerts
Allied Universal® Event Services —Garland, TX
- From $17.50 an hour
- Overtime
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- 401(k)
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Security Officer - Front Desk Reception
Allied Universal —Dallas, TX
- $21 an hour
- Part-time
- 18 years or older
- Customer service
- Computer literacy
- Paid training
- Opportunities for advancement
Quick Apply
1d
Security Officer Entry Verification
Allied Universal —Richardson, TX
- $19.50 an hour
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
- Paid training
- Opportunities for advancement
Quick Apply
1d
Security Officer Front Desk Enhanced Part Time
Allied Universal —Dallas, TX
- $21.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- Pass drug screening
- Paid training
- Opportunities for advancement
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3d
Security Flex Officer - Office Building
Allied Universal —Plano, TX
- $20.40 an hour
- Full-time
- 18 years or older
- 5 years
- Military
- Paid training
- Health insurance
Event Staff Concerts
Allied Universal® Event Services —Garland, TX
- From $16.50 an hour
- Overtime
- 18 years or older
- Maintenance
- No experience needed
- Paid training
- 401(k)
Quick Apply
13d
Security Officer - Customer Service
Allied Universal —Dallas, TX
- $21 an hour
- Full-time
- 18 years or older
- CPR Certification
- Customer service
- Paid training
- AD&D insurance
Quick Apply
1d
Security Flex Officer High Rise Building
Allied Universal —Richardson, TX
- $17.98 an hour
- Part-time
- 18 years or older
- 5 years
- Military
- Paid training
- Health insurance
14d
Security Officer Lobby Welcome Services
Allied Universal —Plano, TX
- $19 an hour
- Full-time
- 18 years or older
- CPR Certification
- Computer literacy
- Paid training
- AD&D insurance
Quick Apply
1d
Security Officer Data Center
Allied Universal —Dallas, TX
- $22.15 an hour
- Weekends as needed
- 18 years or older
- Military
- Pass drug screening
- Paid training
- Health insurance
Security Officer Site Patrol Clearance Required
Allied Universal —Richardson, TX
- $19.53 an hour
- Full-time
- 18 years or older
- CPR Certification
- Customer service
- Paid training
- AD&D insurance
Quick Apply
3d
Security Guard Part Time Visitor Reception
Allied Universal —Plano, TX
- $19 an hour
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
- Paid training
- Opportunities for advancement
Quick Apply
1d
Event Security Football Season
Allied Universal® Event Services —Dallas, TX
- $22 an hour
- Overtime
- 18 years or older
- High school diploma or GED
- Communication skills
- Paid training
- 401(k)
Quick Apply
21h
Armed Security Flex Officer - Office Building
Allied Universal —Plano, TX
- $26 an hour
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Paid training
- Health insurance
Armed Security Officer
Allied Universal —Dallas, TX
- $22 an hour
- Part-time
- Customer service
- Pass drug screening
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
Armed Security Officer Patrol Monitor
Allied Universal —Dallas, TX
- $22 an hour
- Full-time
- Customer service
- Military
- Pass drug screening
- Paid training
- AD&D insurance
Quick Apply
13d
GSOC Operator
Allied Universal® Technology Services —Richardson, TX
- $18.50 an hour
- Full-time
- English
- High school diploma or GED
- 2 years
- Paid training
- AD&D insurance
Quick Apply
13d
Emergency Response Center Operator
Allied Universal® Enhanced Protection Services —Richardson, TX
- $20 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply

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allied universal jobs near richardson, tx

Customer Service Agent

Allied Universal -
Richardson, TX

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Job Details

Full-time
$17 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Microsoft Teams

Full Job Description

Customer Service Agent

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Call Center Representative at our Service Assurance Center (SAC) in Richardson, TX. The Call Center Representative handles a high volume of both inbound and outbound calls. Allied Universal’s Service Assurance Center (SAC) is a call center that operates 24 hours per day, 365 days per year, and is a critical component in ensuring on time, uninterrupted coverage of all post locations and accurate pay for officers. Service Assurance Center Specialists also assist with Post Watch™, a real-time schedule monitoring system, by contacting posts to verify the guard's arrival or begin the escalation process of searching for a replacement guard. This position may require working on holidays if they fall on your regularly scheduled workdays. This is a full time, in office role that requires weekends.

PAY: $17.00 per hour plus tiered retention/performance bonus eligibility

SCHEDULES AVAILABLE FOR CALL CENTER REPRESENTATIVE (full time, 40 hours per week):

First Shift (6:30 am - 3:00 pm, with a 30 minute unpaid meal break)
Evening Shift (2:30pm - 11:00 pm, with a 30 minute unpaid meal break)
Overnight Shift (10:30pm - 7:00 am, with a 30 minute unpaid meal break)

Training Schedule: (6:30am - 3:00pm, Monday-Friday for the first 2 weeks)

RESPONSIBILITIES:

Identify scheduled shifts where an employee has failed to log in/out and adjust schedules to reflect actual service hours of employees in real time
Create attendance exception records based on changes to schedules where appropriate
Monitor safety check calls and respond to emergency situations by contacting appropriate personnel and documenting with incident reports
Notify account managers through calls and call notes on anything that needs to be corrected with their accounts, employees, or site schedules
Handle local office calls during normal office hours and transfers calls to appropriate personnel
Receive after-hours call forwarding from all Allied Universal offices and take appropriate action

QUALIFICATIONS:

High School diploma or equivalent
Must have a minimum of 1 year of consecutive and verifiable work experience in the customer service field
Basic proficiency with Excel, Outlook, and Microsoft Teams
Possess excellent customer service phone etiquette skills
Navigate a web-based system, while assisting callers
Work in a team environment and work independently
Work in a fast-paced environment and multi-task with accuracy

PREFERRED QUALIFICATIONS:

Prior high volume call center experience with both inbound and outbound calls

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

#LI-26

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

#LI-26

Requisition ID

2026-1529670

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Refine Your Search

allied universal jobs in richardson, tx

Customer Service Agent

Security Officer Part Time Guest Relations

Event Security Concerts

Security Officer - Front Desk Reception

Security Officer Entry Verification

Security Officer Front Desk Enhanced Part Time

Security Flex Officer - Office Building

Event Staff Concerts

Security Officer - Customer Service

Security Flex Officer High Rise Building

Security Officer Lobby Welcome Services

Security Officer Data Center

Security Officer Site Patrol Clearance Required

Security Guard Part Time Visitor Reception

Event Security Football Season

Armed Security Flex Officer - Office Building

Armed Security Officer

Armed Security Officer Patrol Monitor

GSOC Operator

Emergency Response Center Operator

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