Top 113 Bilingual call center representative Jobs in Richardson, Tx

Bilingual Customer Service Representative
Regional Management Corp. —Plano, TX
- Full-time
- Pass drug screening
- Communication skills
- Entry level
Quick Apply
5d
Customer Intake Representative I
Home Care Delivered Inc —Addison, TX
- $25 an hour
- Full-time
- Bilingual
- Medical office experience
- Microsoft Office
- Paid training
- Health savings account
6d
Customer Service Representative
Meta Global —Dallas, TX
- $48,300 - $63,500 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
11d
Call Center Representative
Serenity Mental Health Centers —Farmers Branch, TX
- $16.50 - $19.50 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
9d
Call Center Representative
Triumph Financial —Dallas, TX
- Full-time
- Spanish
- Ability to sit for extended periods
- Communication skills
- Health insurance
- Dental insurance
6d
Remote Customer Service Representative
Essilor and Subsidiaries —Dallas, TX
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Health insurance
- Paid time off
Clinical Call Center Representative - Dallas, TX
Fortrea —Dallas, TX
- Part-time
- Spanish
- Computer literacy
- High school diploma or GED
Bilingual Customer Service Representative (Full Time) - Plano
PROSPERITY BANK —Plano, TX
- Overtime
- Bilingual
- Basic math
- Computer skills
Bilingual Call Center Representative
Realm Health —Dallas, TX
- $18 - $21 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Computer skills
Quick Apply
Claims Support Specialist
Smart AutoCare —Richardson, TX
- Full-time
- Spanish
- Computer literacy
- Mid-level
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Dallas, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Dallas, TX
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
12d
Customer Care Advisor
NCD —Dallas, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Dallas, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Customer Service Rep
RBS Holdings LLC —Plano, TX
- $18 - $20 an hour
- Full-time
- Bilingual
- Ability to walk for extended periods
- Computer literacy
- Dental insurance
- 401(k)
Quick Apply
4d
Call Center Sales Representative - Bilingual
Mariner Finance —Plano, TX
- $18 - $23 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
2d
Customer Care Specialist
MiniMall US Storage Properties Master LP —Plano, TX
- Morning shift
- Remote
- Spanish
- English
- Criminal background check
- 401(k) matching
Quick Apply
Call Center Representative - Bilingual
Benefit Harbor, LP —Plano, TX
- $17 an hour
- Temporary
- Background check
- Spanish
- Computer literacy
Quick Apply
6d
Customer Service Representative
Etech Global Services —Dallas, TX
- 8 hour shift
- Sales
- Office
- High school diploma or GED
- Paid training
- Health insurance
Customer Solution Center Agent
PlainsCapital Bank —Dallas, TX
- Weekends as needed
- High school diploma or GED
- Organizational skills
- Typing
- Paid holidays
- Paid time off

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Bilingual Customer Service Representative

Regional Management Corp. -
Plano, TX

Quick Apply

Job Details

Full-time
5 days ago

Qualifications

Communication skills
Entry level

Full Job Description

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.

We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.

If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!

Job Purpose

The Customer Service Representative works with external customers and Regional employees to ensure prompt resolution in respect to customer inquiries. This role will interact daily with our external customers and branch personnel, responding to their questions, resolving basic technical inquires, fielding complaints, and guiding customers through resolution. The role will utilize multiple servicing applications when assisting branches and customers. These duties also require the ability to be accurate, perform repetitious work, work quickly, and meet important deadlines.

The candidate should work effectively in cross-functional teams.

Duties and Responsibilities

Provide exceptional support for external customers and Regional employees – with a primary focus on external customers
Build and establish a positive, trusting relationship with clients to ensure continued client patronage and satisfaction
Maintain an up-to-date knowledge of company products and services to effectively respond to client inquiries
Serve as a point of contact for customer facing inquires and complaints by working with various Subject Matter Experts
Handle inbound interactions from both existing customers and prospective clients via phone calls, emails, and other forms of digital communication
Explain additional services and products to customers as needed
Demonstrate a thorough understanding of basic system functionalities
Assist customers by resolving disputes and/or complaints
Forward customer questions or concerns to the appropriate Regional department or branch when necessary
Complete timely follow-ups with customers and/or Regional employees as needed
Address customer escalations and complaints by engaging the appropriate subject matter experts for quick resolution
Engage executive leadership when necessary
Maintain records of customer interactions and transactions, recording details of inquiries and complaints
Execute projects as directed by management
Perform additional duties as assigned, not limited to those outlined herein

Minimum Qualifications

High School Diploma or equivalent
Must pass drug screening, criminal and credit background checks
Proficient in Microsoft Office
Prior customer service experience
Outgoing, enthusiastic with excellent communication skills (oral and written)
Enjoys working in a fast paced and changing environment
Highly organized
Has the ability to multi-task
Has the ability to manage to deadlines
Data entry proficiency
Bi-lingual in Spanish and English

Preferred Qualifications

Experience in an inbound contact center environment
Consumer Finance or Banking experience

If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf

#RGNL

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Quick Apply

Refine Your Search

bilingual call center representative jobs in richardson, tx

Bilingual Customer Service Representative

Customer Intake Representative I

Customer Service Representative

Call Center Representative

Call Center Representative

Remote Customer Service Representative

Clinical Call Center Representative - Dallas, TX

Bilingual Customer Service Representative (Full Time) - Plano

Bilingual Call Center Representative

Claims Support Specialist

Spanish Bilingual Remote Customer Service Representative

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Care Advisor

Contact Center Representative

Customer Service Rep

Call Center Sales Representative - Bilingual

Customer Care Specialist

Call Center Representative - Bilingual

Customer Service Representative

Customer Solution Center Agent

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