Top 499 Computer technical support Jobs in Richardson, Tx

Desktop Support Technician
Buchanan Technologies —Dallas, TX
- $25 - $28 an hour
- Extended hours
- Computer science
- Computer Science
- Windows
- Health insurance
- 401(k)
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23h
Monitoring Engineer / Production / Technical Support
Pyramid Consulting, Inc —Plano, TX
- $60 - $65 an hour
- Urgently hiring
- Hybrid work
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
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Technical Support Representative - In Office
HomePro —Carrollton, TX
- $20 - $24 an hour
- Office
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
Desktop Support Technician
L3Harris Technologies —Plano, TX
- Mid-level
- Analysis skills
- Bachelor's degree
Technical Support II
INDUSTRIAL NETWORKING SOLUTIONS —Richardson, TX
- $70,000 - $80,000 a year
- Weekends as needed
- Computer Science
- Pass drug screening
- Mid-level
Quick Apply
Specialist Technician, Technology Support - IT Support
Vizio —Dallas, TX
- $21 - $40 an hour
- High school
- Mid-level
- Office
- Paid jury duty
- Disability insurance
Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows
IT System Support Technician I (Information Technology)
The University of St. Augustine for Health Sciences —Dallas, TX
- $19 - $26 an hour
- Evenings as needed
- Classroom
- Maintenance
- Windows
- Paid holidays
- Disability insurance
Desktop Support Technician II
SOUTHWEST TRANSPLANT ALLIANCE —Dallas, TX
- Monday to Friday
- Azure
- Computer Science
- HIPAA
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IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- Ability to sit for extended periods
- 1 year
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
16h
IT Support Specialist
FURNITURE MARKETING GROUP INC —Plano, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
10d
IT Support Technician
FBS MANAGEMENT LLC —Dallas, TX
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Support Engineer I, OTS
Amazon.com Services LLC —Richardson, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Executive IT Support Technician
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- 5 years
- Office
- Travel
- Paid parental leave
- Health insurance
IT Support Specialist
AT&T Performing Arts Center —Dallas, TX
- $48,000 - $58,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
10d
IT Support Specialist
First Liberty Institute —Plano, TX
- Microsoft Outlook
- Mid-level
- Office
IT Support Specialist
West Star Aviation —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Corporate IT Support Engineer
Collectors —Plano, TX
- $30 - $40 an hour
- Email
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Health insurance
11d
Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level

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Desktop Support Technician

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Full-time | Contract
$25 - $28 an hour
23 hours ago

Benefits

Health insurance
401(k)
401(k) matching
Life insurance

Qualifications

Non-technical user support
Desktop support
IT service management
Incident management software
Windows
Computer hardware
Remote access software
SaaS platforms
macOS
SaaS
Desktop administration

Full Job Description

Desktop Technician

Location: Dallas-Fort Worth, TX (Onsite)
Department: Information Technology

Contract: 12 months with possible extensions
Reports To: Help Desk Manager

Position Overview

The Desktop Technician provides support for users experiencing IT-related incidents and fulfilling service requests. This role ensures effective and efficient service delivery and seamless user experience by troubleshooting hardware, software, and network issues. The ideal candidate is customer-focused, technically capable, and comfortable working in a fast-paced onsite environment.

Responsibilities

Provide prompt, friendly, and effective support to users by phone, email, chat, or in person.
Log, categorize, prioritize, and resolve service requests and incidents in the ITSM system.
Identify, diagnose, and resolve hardware and software issues, including Windows and Mac operating systems, Microsoft 365, and SaaS applications.
Onboard and offboard users in Active Directory and other systems in accordance with internal processes and compliance requirements.
Proactively identify recurring incidents and assist with problem identification and remediation.
Contribute to the internal knowledge base by documenting solutions, best practices, and help desk processes.
Work closely with other IT teams to resolve complex technical issues.
Maintain accurate inventory of IT assets.
Support project assignments as requested.
Travel locally up to 25% or as needed.
Work occasional overtime or extended hours as business needs require, including urgent support issues, critical projects, executive requests, or time-sensitive deadlines.
Perform other duties as assigned.

Qualifications

1-2 years of experience in IT Support, Help Desk, Desktop Support, or Service Desk role.
Experience with ITSM tools and remote desktop support tools.
Strong understanding of Windows and macOS operating systems.
Experience supporting Microsoft 365 and common SaaS applications.
Basic Active Directory user administration experience preferred.
Ability to handle multiple tasks with professionalism, tact, courtesy, and a high degree of customer service.
Ability to work independently with minimal direction and collaboratively with a team.
Familiarity with conference room technology preferred.
Excellent written and verbal communication skills, including the ability to explain technical issues to non-technical users.

Education / Certifications

College degree in Information Technology, Computer Science, or a related field preferred; equivalent work experience will be considered.
Industry certifications such as ITIL v4 Foundation, CompTIA A+, Network+, or Microsoft AZ-900 are preferred.

Work Requirements

Onsite role with local travel as needed.
Must be flexible, dependable, and willing to support urgent needs when required.
Must be able to provide professional, customer-focused support to users at all levels.

About Buchanan Technologies

Since Buchanan’s inception over 30 years ago, we have operated on 5 core values – People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters. These values are represented across each facet of the company, from employee relations to client service delivery to corporate social responsibility initiatives and beyond.

Why Work at Buchanan?

At Buchanan Technologies, we offer great employment experience with a fun but professional work environment, competitive salary, and various employee career advancement programs that add value to your skills and daily life. If you are excited about being part of an energetic team where your contributions are appreciated and hard work is recognized, Buchanan is the place for you.

Things We Are Passionate About

We are passionate about providing top-tier technology services to our customers and clients and fostering a culture of continuous learning for our employees. We are a people-centric company, focused on growth and diversity for our workforce. Come join us and let’s build something amazing together.

Buchanan Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, Buchanan Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance

Experience:

Desktop support: 2 years (Preferred)

Ability to Commute:

Dallas, TX 75201 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

computer technical support jobs in richardson, tx

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