Top 90 Entry level tech support Jobs in Richardson, Tx

IT Help Desk Professional
Kimley-Horn —Dallas, TX
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
5d
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
Technician - IT Service Desk
Sunoco LP —Dallas, TX
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
1d
Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
Quick Apply
6d
IT Support Engineer I, OTS
Amazon.com Services LLC —Richardson, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- In-person
- 1 year
- Entry level
- Health savings account
- Health insurance
Quick Apply
6d
Desktop Support Technician (226 Days)
Dallas Independent School District —Dallas, TX
- $45,200 - $55,126 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
2d
Technical Support Specialist I, IR Client Services
UT Southwestern —Dallas, TX
- Full-time
- High school diploma or GED
- Driver's License
- University
- Paid parental leave
- Paid holidays
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Software Support Specialist
CompuGroup Medical —Richardson, TX
- $18 - $20 an hour
- Full-time
- Hybrid work
- Research
- Windows
- 1 year
- Health insurance
- Dental insurance
IT Warehouse Technician
Community Choice Financial Family of Brands —Carrollton, TX
- Full-time
- Mid-level
- High school diploma or GED
- Warehouse
- Paid training
- Health savings account
7d
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Endpoint Support Technician
Jack Henry & Associates —Allen, TX
- $49,750 - $62,250 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
IT Support Specialist (Part-Time)
Nation's Best Texas —Dallas, TX
- Extended hours
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
12d
IT Support Engineer I, Ops Tech Solutions
Amazon.com Services LLC —Dallas, TX
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
Quick Apply
IT Field Support Specialist - East
Veterinary Emergency Group (VEG) —Dallas, TX
- $70,000 - $75,000 a year
- Weekends as needed
- Hospital
- Mid-level
- Ability to lift 50 pounds
- Paid parental leave
- Health insurance
5d
IT Support Specialist- Green Brick Partners
Green Brick Partners —Plano, TX
- 8 hour shift
- Remote
- Ability to walk for extended periods
- Research
- Mid-level
- Health insurance
- 401(k) matching

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entry level tech support jobs near richardson, tx

IT Help Desk Professional

Kimley-Horn -
Dallas, TX

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Job Details

5 days ago

Benefits

Profit sharing
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching

Qualifications

Writing skills
Incident management software
Windows
Internal employee customer service
Customer support ticket management
IT department experience
Ticketing system technical support

Full Job Description

Overview:

Kimley-Horn is looking for an IT Help Desk professional to join our Dallas, Texas (TX) office! This is not a remote position.

Responsibilities:

In this role, you will join a collaborative IT Service Desk team that provides timely, accurate, and customer-focused technical support to employees across the organization. The selected candidate will help diagnose and resolve technology issues, support service requests, document work in ServiceNow, meet service expectations, and contribute to a reliable, positive support experience for end-users. The successful candidate will also grow into other areas supporting the IT Service Desk organization longer term.

Key responsibilities include:

Diagnose, troubleshoot, and resolve Incident and Catalog Task tickets for end-users
Document all work in ServiceNow quickly, accurately, and thoroughly
Meet SLA resolution timelines and maintain ownership of assigned work
Follow structured escalation workflows and communicate clearly with end-users and internal IT support teams
Collaborate with teammates by sharing knowledge, relevant support resources, and examples from prior tickets when useful

Qualifications:

High School diploma/GED with 3+ years of IT or Helpdesk experience
Associates Degree in Information Technology/Systems with 1-3 years of experience
Strong troubleshooting skills for hardware, software, Microsoft Windows and M365 suite, and end-user technology issues
Experience working with ServiceNow or a similar ITSM platform
Ability to work under pressure, manage multiple tickets at once, and adjust priorities based on queue conditions
Strong communication, writing, customer service, and follow-through skills
Strong attention to detail and commitment to accurate ticket documentation
High aptitude and willingness to learn new technologies, processes, and support workflows
A self-starter that can work with minimal supervision; highly organized
Beneficial certifications include CompTIA A+, ITIL 4 Foundation, Microsoft 365 Fundamentals, Azure Fundamentals, ServiceNow Certified System Administrator, or equivalent experience. Additional certifications such as CompTIA Network+, HDI Support Center Analyst, or similar service desk credentials are a plus

Why Kimley-Horn?:

At Kimley-Horn, we do things differently. People, clients, and employees are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 19 years!

Key Benefits at Kimley-Horn

Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
Professional Development: Tuition reimbursement and extensive internal training programs.
Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.

Apply Now

Refine Your Search

entry level tech support jobs in richardson, tx

IT Help Desk Professional

Level 1 Help Desk Technician

Technician - IT Service Desk

Help Desk Technician

IT Support Engineer I, OTS

After-Hours IT Support Desk Technician

Desktop Support Technician (226 Days)

Technical Support Specialist I, IR Client Services

Helpdesk Specialist

IT Help Desk Analyst

IT Helpdesk Support

Software Support Specialist

IT Warehouse Technician

IT Technician

Endpoint Support Technician

IT Support Specialist (Part-Time)

IT Support Engineer I, Ops Tech Solutions

Help Desk Analyst

IT Field Support Specialist - East

IT Support Specialist- Green Brick Partners

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