Top 2043 Patient support manager Jobs in Richardson, Tx

Manager, Quality Improvement Patient Experience
Baylor Scott & White Health —Frisco, TX
- Hospital
- Physical & Rehabilitation Medicine
- Mid-level
- Health insurance
- Tuition reimbursement
3d
Manager Patient Access
Methodist Health System —Richardson, TX
- Full-time
- Acute care
- Management
- Mid-level
Care Coordinator - Dallas, TX Area
CareVitality Inc —Dallas, TX
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- LVN
- Paid training
- Health insurance
Patient Service Specialist
Baylor Scott & White Institute for Rehabilitation - Outpatient —Murphy, TX
- $18 - $25 an hour
- Full-time
- Office
- High school diploma or GED
- Rehabilitation center
- Disability insurance
- Dental insurance
5d
Patient Service Representative
Methodist Health System —Richardson, TX
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
- Wellness program
- Health insurance
Patient Growth Specialist
Aviary —Dallas, TX
- $30 an hour
- Full-time
- Remote
- Mid-level
- Business development
- Bachelor's degree
Quick Apply
Customer Guide Engagement Specialist
Guidehealth —Dallas, TX
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
Care Coordinator (Texas)
Tuesday Health —Dallas, TX
- Remote
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Medical Front Office
Baylor Scott & White Institute for Rehabilitation - Outpatient —Frisco, TX
- $18 - $25 an hour
- Full-time
- High school diploma or GED
- Neurology
- Entry level
- Disability insurance
- Dental insurance
Remote Clinical Quality Improvement Coordinator
Guidehealth —Dallas, TX
- $28 - $30 an hour
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- LPN
- Paid parental leave
- Disability insurance
Regulatory Affairs Associate Specialist
McKesson —Irving, TX
- $26.12 - $43.54 an hour
- Hybrid work
- Microsoft Outlook
- Writing skills
- Office
3d
Patient Service Specialist - Float
Baylor Scott & White Institute for Rehabilitation - Outpatient —Murphy, TX
- $18 - $25 an hour
- Full-time
- Float pool
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
5d
Patient Access Manager
Scottish Rite for Children —Frisco, TX
- Full-time
- Surgery
- Medical office experience
- HIPAA
Case Manager/Scheduling Coordinator
MEG —Dallas, TX
- 8 hour shift
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
8d
Welcome Coordinator
Oak Street Health —Dallas, TX
- $17.00 - $28.46 an hour
- Full-time
- Clinic
- US work authorization
- Older adults
- Health insurance
- Dental insurance
Patient Service Specialist - Medical Front Office
Baylor Scott & White Institute for Rehabilitation - Outpatient —Frisco, TX
- $19 - $25 an hour
- Full-time
- Float pool
- High school diploma or GED
- Clinic
- Mileage reimbursement
- Disability insurance
WELLNESS COORDINATOR - REMOTE (MUST BE BASED IN LOUISIANA OR TEXAS)
Morrison Healthcare —Dallas, TX
- Weekends as needed
- Remote
- Background check
- Master of Social Work
- Mid-level
- Commuter assistance
- Disability insurance
Quick Apply
10d
Patient Representative -Gastroenterology Clinic
Methodist Health System —Richardson, TX
- Full-time
- High school diploma or GED
- Clinic
- Typing
- Wellness program
- Health insurance
Center Manager
CareNow —Dallas, TX
- Full-time
- Urgent Care
- Pass drug screening
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Care Secretary
Heart to Heart Hospice —Carrollton, TX
- Full-time
- Customer service
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Paid holidays
Quick Apply

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Manager, Quality Improvement Patient Experience

Baylor Scott & White Health -
Frisco, TX

Apply Now

Job Details

3 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off

Qualifications

Stakeholder management

Full Job Description

Baylor Scott & White The Heart Hospital – Frisco, Texas

Be Part of What’s Next in Cardiovascular Care

An extraordinary opportunity is taking shape in Frisco, Texas—and we invite you to help build it.

Baylor Scott & White The Heart Hospital - Frisco is preparing to open its doors in Spring 2027, and we are assembling an elite team of cardiovascular professionals who want more than a job—they want to help define the future of heart care in one of the nation’s fastest‑growing regions.

As a new team member, you’ll play a pivotal role in shaping a new, state‑of‑the‑art heart hospital designed with one purpose in mind: delivering world‑class, patient‑centered cardiovascular care. In anticipation of our opening, select roles will begin as early as Summer 2026, allowing you to complete comprehensive orientation and training at our nationally recognized Baylor Scott & White Heart Hospitals. This immersive experience ensures you are fully prepared, aligned with our culture, and equipped with the highest standards of clinical excellence well before the Frisco campus opens.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

This position will be responsible for all patient experience initiatives for The Heart Hospital Frisco. This position will also have oversight of Guest Services as well as volunteers. This role will be responsible for effectively utilizing patient experience data to drive initiatives that enhance the patient and family experience

The Manager Quality Improvement manages people and develops programs and projects. These efforts aim to achieve transformation and sustainable change. This helps the BSWH strategy deliver high-quality, safe care and achieve excellence for patients and members by regulatory statutes, policies, and procedures.

Essential Functions of the Role

Plans, directs, prioritizes, communicates, and manages continuous quality improvement at local facilities and/or across BSWH.
Ensures progress toward the BSWH goal of high reliability. Provides facilitation, mentorship, training, and materials to train and educate leadership, facility staff, and departmental staff. Helps in patient safety, quality care, and regulatory compliance.
Develops, interprets, and reviews changes. Helps implement policies, processes, and procedures. Supports BSWH patient safety, quality priorities, and compliance with regulations.
Ensures improvement initiatives link to the organization's strategic and tactical priorities. Emphasizes process efficiency and effectiveness. Enables breakthrough process changes and improvements.
Monitors key processes and outcomes. Identifies performance gaps and recommends strategies for improvement. Applies data techniques and quality improvement tools to drive improvements. Tracks and examines project performance against plans to ensure return on investment.
Serves as change agent for various stakeholders charged with clinical operations at BSWH entities.
Works closely with facility leadership and teams. Uses audit strategies, data extraction, observation, surveys, and focus groups to improve care and service quality.
Prepares and submits timely reports on work team progress to stakeholders. These reports include progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities.
Participates in or manages BSWH quality improvement efforts like unit huddles and ZERO Harm Rounds.
Ensures successful departmental leadership by providing staffing resources and budget compliance. It also includes effective communication and team development with performance evaluation.

Key Success Factors

Professional knowledge in quality performance measurement, data analysis, and project management tools and templates needed to successfully drive initiatives
Professional knowledge of Texas, Joint Commission and CMS regulatory standards, and trends, developments and research in providing safe, high-quality care
Excellent management, strategic thinking, investigative, facilitation, and problem-solving skills
Excellent verbal, social, and written communication, and exceptional computer/technology skills
Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues
Able to work well with key stakeholders and teams. Identify challenges and recommend corrective actions. Prioritize tasks to achieve BSWH safety and quality goals.
Able to manage, monitor, help, and develop direct and indirect reports to ensure personal and departmental success
Hold or be willing to achieve CPHQ, CPPS, or a manager-approved certification within the first two years of hire.
Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred.
Certification - Certified Patient Experience Professional (CPXP)

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - Masters' or Bachelors plus 2 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of Experience

Apply Now

Refine Your Search

patient support manager jobs in richardson, tx

Manager, Quality Improvement Patient Experience

Manager Patient Access

Care Coordinator - Dallas, TX Area

Patient Service Specialist

Patient Service Representative

Patient Growth Specialist

Customer Guide Engagement Specialist

Care Coordinator (Texas)

Medical Front Office

Remote Clinical Quality Improvement Coordinator

Regulatory Affairs Associate Specialist

Patient Service Specialist - Float

Patient Access Manager

Case Manager/Scheduling Coordinator

Welcome Coordinator

Patient Service Specialist - Medical Front Office

WELLNESS COORDINATOR - REMOTE (MUST BE BASED IN LOUISIANA OR TEXAS)

Patient Representative -Gastroenterology Clinic

Center Manager

Patient Care Secretary

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