Top 1557 Senior customer engineer Jobs in Richardson, Tx

Head of Manufacturing Operations
Pacific Technical Solutions —Allen, TX
- $140,000 - $175,000 a year
- Full-time
- 7 years
- Bachelor's degree
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Senior Guardrail Engineer
Motion Recruitment —Dallas, TX
- Full-time
- Software development
- Training & development
- Senior level
6d
Customer Experience, VoC Senior Analyst
Baylor Scott & White Health —Dallas, TX
- Hybrid work
- Analysis skills
- Bachelor's degree
- Senior level
- Health insurance
- Tuition reimbursement
Senior Engineer I, Technical Customer Care
Schneider Electric —Dallas, TX
- Online Application
- Computer science
- Computer Science
- English
- Dental insurance
- Military leave
Senior Engineer II, Technical Customer Care
Schneider Electric —Dallas, TX
- Online Application
- Computer science
- Computer Science
- English
- Dental insurance
- Military leave
7d
Senior Engineer - Durable Compliance
GEICO —Richardson, TX
- $75,000 - $215,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Senior Data Engineer
RealPage, Inc. —Richardson, TX
- $105,800 - $180,200 a year
- 7 years
- Analysis skills
- Mentoring
Senior Engineer
GEICO —Richardson, TX
- $100,000 - $215,000 a year
- Full-time
- Computer science
- Computer Science
- System design
Senior Customer Success Engineer
Altruist —Dallas, TX
- Hybrid work
- Office
- APIs
- Senior level
- Paid parental leave
- Health insurance
Quick Apply
Senior Systems Engineer
Bezos Academy —Dallas, TX
- $98,000 - $185,000 a year
- Email
- Remote
- System design
- English
- 8 years
- Paid parental leave
- Paid holidays
Senior Test Engineer (LabView Programing)
The AES Group —Dallas, TX
- Analysis skills
- Travel
- Mentoring
Quick Apply
Senior Customer Success Engineer
Altruist Corp —Dallas, TX
- Hybrid work
- Office
- APIs
- Senior level
- Paid parental leave
- Health insurance
Senior Autonomy Systems Engineer
Caterpillar —Irving, TX
- $112,710 - $183,140 a year
- Full-time
- Computer Science
- Pass drug screening
- Office
- Health savings account
- Paid holidays
Senior Product Engineer
Jabil Circuit —Richardson, TX
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
- Commuter assistance
- Health savings account
Senior Contact Center Data Engineer
GEICO —Richardson, TX
- $97,375 - $172,200 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Bachelor of Science
13d
Director
Gap Inc. —Coppell, TX
- Full-time
- Azure
- Oracle
- Java
- Store discount
- Employee stock purchase plan
Senior Industrial Engineer
Jabil Circuit —Richardson, TX
- Full-time
- Microsoft Outlook
- System design
- 8 years
- Commuter assistance
- Health savings account
Senior Traffic Engineer
Parsons —Richardson, TX
- $88,400 - $154,700 a year
- Hybrid work
- 8 years
- Analysis skills
- Mentoring
- Wellness program
- Paid holidays
14d
Senior Engineer, Test & Evaluation (R5262)
SHIELD AI —Dallas, TX
- $140,000 - $175,000 a year
- Extended hours
- Engineering
- Travel
- Senior level
Senior Technical Support Engineer
Nice —Richardson, TX
- Azure
- 5 years
- Windows

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Head of Manufacturing Operations

Pacific Technical Solutions -
Allen, TX

Quick Apply

Job Details

Full-time
$140,000 - $175,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Strategic management
Operations management
Team leadership
Inventory accuracy improvements
Bachelor's degree
Organizational skills
Leading team collaboration initiatives
Managing manufacturing teams
Process improvement planning
Process management
Production flow analysis
Manufacturing company experience
Assembly line experience
Senior leadership

Full Job Description

Director of Operations

Pacific Technical Solutions

Pacific Technical Solutions is seeking a hands-on Director of Operations to lead and scale our production & assembly operations as the company continues to grow. This is a key leadership role for someone who has successfully built structure, improved processes, and driven operational performance in a production & assembly environment — while still being willing to roll up their sleeves and work alongside the team.

This is not a large-company, sit-behind-the-desk role. We are looking for someone who thrives in a smaller, fast-moving business where priorities can shift quickly, resources are lean, and the right leader is comfortable operating at both the strategic and tactical level. The Director of Operations will be leading a mature and established organization through a rapid growth phase of 2x over a short period of time.

Position Overview

The Director of Operations will oversee day-to-day operations across production, supply chain, inventory, warehouse, shipping, quality, and process improvement. This person will be responsible for building scalable systems, improving efficiency, strengthening accountability, and ensuring the company can meet customer demand as it grows.

The ideal candidate has a strong background in production & assembly operations, not fabrication, and has experience working in a startup, high-growth, or small-to-midsized company environment. They should be comfortable creating structure where it may not yet exist and leading a small team with a practical, hands-on leadership style.

Key Responsibilities

· Oversee daily production & assembly operations, including production planning, inventory management, warehouse operations, shipping, quality, and workflow efficiency.

· Build, improve, and implement operational processes, systems, KPIs, and reporting to support company growth.

· Partner with leadership to develop and execute operational strategy aligned with business goals.

· Identify bottlenecks, inefficiencies, and process gaps, then implement practical solutions.

· Lead and develop a small operations team, setting clear expectations and creating accountability.

· Support production scheduling, materials planning, vendor coordination, and on-time customer delivery.

· Drive continuous improvement initiatives across production & assembly, supply chain, and fulfillment.

· Ensure quality standards are met and operational issues are addressed quickly and effectively.

· Work cross-functionally with engineering, sales, purchasing, warehouse, and leadership teams.

· Be willing to step in directly when needed — whether that means helping solve a production issue, supporting shipping/warehouse needs, or working side-by-side with the team to keep operations moving.

Ideal Background

· Strong experience in production & assembly operations within a product-based company.

· Experience in a startup, high-growth, or small-company environment where the candidate has had to build processes, create structure, and adapt quickly.

· Proven ability to scale operations while staying hands-on in day-to-day execution.

· Experience overseeing production, inventory, warehouse, supply chain, quality, and/or fulfillment functions.

· Strong process improvement mindset with the ability to implement practical, scalable systems.

· Comfortable leading small teams and wearing multiple hats.

· Strong problem-solving skills and ability to make decisions quickly in a fast-moving environment.

· Experience working closely with ownership, executive leadership, or founders is a plus.

Prior experience as Manufacturer Engineer.

Required Qualifications

· Bachelor’s degree preferred, but equivalent hands-on operational leadership experience will be considered.

· 7+ years of progressive operations leadership experience in a production & assembly environment.

· Prior experience in a Director, Senior Manager, Head of Operations, Plant Manager, Operations Manager, or similar operations leadership role.

· Demonstrated success improving operational efficiency, production flow, inventory accuracy, and on-time delivery.

· Strong leadership, communication, and organizational skills.

· Comfortable working onsite and being highly visible with the team.

Important Fit Factors

· The right person for this role will be:

o Hands-on, practical, and comfortable jumping in where needed.

o Experienced in production & assembly, not primarily fabrication.

o Comfortable in a small-team environment without layers of support.

o Able to bring structure without overcomplicating things.

o Entrepreneurial, adaptable, and calm under pressure.

o Willing to own both planning and day-to-day execution — because in a growing company, strong operations leadership means staying close to the work.

Compensation

· Compensation will be competitive and based on experience. Details to be discussed during the interview process.

Job Type: Full-time

Pay: $140,000.00 - $175,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Operations management: 7 years (Required)

Ability to Commute:

Allen, TX 75002 (Required)

Work Location: In person

Quick Apply

Refine Your Search

senior customer engineer jobs in richardson, tx

Head of Manufacturing Operations

Senior Guardrail Engineer

Customer Experience, VoC Senior Analyst

Senior Engineer I, Technical Customer Care

Senior Engineer II, Technical Customer Care

Senior Engineer - Durable Compliance

Senior Data Engineer

Senior Engineer

Senior Customer Success Engineer

Senior Systems Engineer

Senior Test Engineer (LabView Programing)

Senior Customer Success Engineer

Senior Autonomy Systems Engineer

Senior Product Engineer

Senior Contact Center Data Engineer

Director

Senior Industrial Engineer

Senior Traffic Engineer

Senior Engineer, Test & Evaluation (R5262)

Senior Technical Support Engineer

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