Top 22 Tech support rep Jobs in Richardson, Tx

Returns & Quality Coordinator
Rebel Athletic —Carrollton, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Disability insurance
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Customer Service Representative
HomePro —Carrollton, TX
- $19 - $21 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Communication skills
- Paid holidays
- Paid time off
12d
Account Rep I
RealPage, Inc. —Richardson, TX
- $28.84 - $39.66 an hour
- Hybrid work
- Mid-level
- Office
- Business development
- Paid holidays
- Health insurance
Tech Regional Inplant Rep
Sun Chemical —Grand Prairie, TX
- Day shift
- Mid-level
- High school diploma or GED
- Travel
- Paid holidays
- Disability insurance
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6d
Sterile Processing Field Service Technician - 61
Rep-Lite —Dallas, TX
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Surgery
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
13d
Inside Sales Rep-(Remote)
HomeTeam Pest Defense —Dallas, TX
- $45,000 - $50,000 a year
- Full-time
- Pass drug screening
- No experience needed
- Communication skills
- Paid training
- Employee stock purchase plan
Enablement Operations Associate
Lantern —Dallas, TX
- 3 years
- Analysis skills
- Communication skills
- Paid parental leave
- Disability insurance
Senior Product Manager
Equinix —Dallas, TX
- $131,000 - $204,000 a year
- Full-time
- 7 years
- Writing skills
- Office
- Paid holidays
- Health insurance
Revenue Operations Analyst
Take Command Health —Dallas, TX
- Analysis skills
- Continuous improvement
- APIs
- Health insurance
- Dental insurance
Quick Apply
12d
Senior Healthcare Liaison
Stern At Home Therapy —Dallas, TX
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Home Health
- Mileage reimbursement
- Health insurance
Quick Apply
Area Merchandiser Lead
PRE-US —Dallas, TX
- $16 an hour
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
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GTM Engineer
Tapcheck —Plano, TX
- $160,000 - $190,000 a year
- Full-time
- Remote
- System design
- Office
- SQL
- Health savings account
- AD&D insurance
Field Sales Rep - Depositions by Filevine
Filevine —Dallas, TX
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Driver's License
- Disability insurance
- Health insurance
System Specialist
Vertiv —Dallas, TX
- Weekends as needed
- 18 years or older
- 5 years
- Military
- On-the-job training

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Cochrane Supply & Engineering —Dallas, TX
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Basic familiarity with scripting (in any language), SQL, or automation tools is a plus; a willingness to develop these skills is expected.
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Returns & Quality Coordinator

Rebel Athletic -
Carrollton, TX

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

VLOOKUP function
Defect resolution root cause analysis
Customer returns handling
Sales analytics & reporting tools
Caseload management
AI tools proficiency
Inventory management software
Salesforce Cloud
Sales management systems proficiency
Quality standards in production
Quality control experience within textile industry
CRM system proficiency
Productivity software
Root cause analysis
Garment construction
Product quality failure
Cross-functional communication
Excel data analysis

Full Job Description

About Rebel Athletic

At Rebel Athletic, we don’t just make apparel. We create confidence, empower performance, and redefine what it means to wear your passion.

Since 2012, we’ve disrupted the industry as the fastest growing cheer and performance wear brand in the world. Recognized by global brand consultancy Eat Big Fish as a Challenger Brand to Watch, Rebel is known for bold design, innovation, and unmatched custom craftsmanship.

From couture-inspired uniforms to elevated athleisure, we blend high fashion with high function. Every piece is built for athletes and performers who want to stand out, not blend in.

Founded by Karen Aldridge, Rebel started as a bold idea and grew into a global movement that celebrates creativity, individuality, and empowerment.

Our business is rooted in a made-to-order team and group orders. We partner directly with teams, gyms, studios, and program owners to design and produce custom uniforms, costumes, and performance apparel at scale. This collaborative approach brings each program’s vision to life through high-quality, fully customized pieces built for both performance and impact. Learn more about our offerings at https://www.rebelathleticcheer.com

At Rebel, we’re not just creating garments. We’re building a community of dreamers, doers, and disruptors who lead with purpose and aren’t afraid to shine.

ROLE SUMMARY

As a Returns & Quality Coordinator at Rebel Athletic, you’ll serve as the primary point of contact for all remake and rework order requests — managing each case from end to end with accuracy, urgency, and clear communication. You’ll sit at the intersection of product quality, operations, and cross-functional coordination, partnering with Sales, Accounting, Design, and fulfillment teams to keep every case moving and every stakeholder informed.

This is not a purely administrative role. Product judgment and quality assessment are core to daily decision-making. You’ll evaluate returned garments against tech packs and production specs, assess factory-side root causes, and make informed calls on remake vs. rework feasibility — requiring a working knowledge of apparel construction, quality standards, and custom manufacturing processes.

This role is ideal for someone who thrives on organization, takes pride in closing the loop, and knows how to navigate a fast-paced environment where no two days look the same.

This is a full-time position based at Rebel Athletic’s headquarters in Carrollton, TX with a hybrid schedule of three days per week in office.

KEY RESPONSIBILITIES

Remake & Rework Order Management

Serve as the primary point of contact for all incoming remake and rework order requests
Review each case thoroughly to determine root cause and the appropriate resolution path, applying knowledge of garment construction and manufacturing processes to make sound judgment calls
Maintain and update the Remake Report with complete and accurate case information at all times
Communicate proactively with Sales and all relevant departments throughout the lifecycle of each request
Request, coordinate, and ship all materials required for remake and rework orders

Returns & Quality Evaluation

Receive, inspect, and process all returned product requiring remake or rework
Evaluate returned garments against tech packs and production specifications, identifying construction defects, fit and sizing issues, and design discrepancies to determine root cause and appropriate resolution
Assess whether items are candidates for rework or require full remake, weighing timeline, complexity, and quality standards
Arrange rework as needed and report outcomes back to the team and sales rep

Factory & Supplier Coordination

Coordinate remake execution across RC and SHA factories and the RD warehouse, routing each case to the correct supplier based on order type, timeline, and quantity
Review proto and pre-production (PP) sample approvals with factories when required for remake orders
Work with Sourcing and Quality teams to identify and address factory-side root causes, including quality defects, missing items, and incorrect shipments

Daily & Recurring Operations

Run and distribute reports each morning to sync order updates across teams
Review sending lists and close completed order Opportunities and Sales Orders, keeping records current
Upload and share new order-related files with relevant teams at end of day
Update order statuses on a weekly basis once fulfillment is confirmed

Cross-Functional Coordination

Partner with all departments to resolve issues impacting the remake process and improve communication and visibility across teams
Source and fulfill rep-specific samples when the Design team or other internal contacts are unable to obtain them

Reporting & Review

Generate and distribute regular reports to keep teams aligned on order status and case progress
Conduct monthly reviews with the Accounting team to address outstanding case codes and follow up with reps to arrange unit returns for inspection as needed
Participate in periodic reviews of order and remake codes with department leads

REQUIRED QUALIFICATIONS

1–3 years of experience in product quality, order management, apparel operations, or a related role
Working knowledge of apparel construction, including garment assembly, fabric behavior, and quality standards — required
Ability to read and interpret tech packs and production specifications to evaluate garment accuracy
Experience identifying construction defects, fit issues, and design discrepancies in finished goods
Proficient in Microsoft Office Suite with advanced Excel skills including pivot tables, VLOOKUP, and data analysis
Experience with Salesforce for CRM and order tracking including Opportunities and Sales Orders
Familiarity with NetSuite or similar ERP platforms for inventory and order management
Comfortable using AI tools to improve productivity, streamline workflows, and support data analysis
Strong organizational skills with the ability to manage multiple open cases simultaneously
Clear and professional communication skills — written and verbal — with both internal teams and external sales reps
High attention to detail and a proactive approach to following up and closing loops
Ability to identify root causes and make sound judgment calls on case resolution
Custom performance or cheer apparel experience strongly preferred

BENEFITS HIGHLIGHTS

At Rebel Athletic, we offer a benefits package designed to support our employees both professionally and personally, including:

Paid Time Off (PTO)
Company-paid holidays available immediately upon hire
Annual discretionary bonus opportunity
Medical, Dental, Vision, and Life Insurance coverage
Voluntary benefit options including supplemental life insurance, short-term disability, long-term disability, and additional coverages
401(k) plan with company match

Benefit eligibility and effective dates are based on company policy and plan requirements.

WORKING CONDITIONS

In office 3 days per week; headquarters based in Carrollton, Texas
Full-time role with standard business hours and occasional additional time during peak periods
Primarily desk-based work involving prolonged periods of sitting and computer use; periodic hands-on garment inspection
Frequent use of spreadsheets, ERP and CRM systems, and multiple monitors
Regular interaction with Sales, Operations, Accounting, and cross-functional department members

EQUAL EMPLOYMENT OPPORTUNITY

Rebel Athletic is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. Applicants and employees who require a reasonable accommodation to perform the essential functions of any position should contact Human Resources.

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Refine Your Search

tech support rep jobs in richardson, tx

Returns & Quality Coordinator

Customer Service Representative

Account Rep I

Tech Regional Inplant Rep

Sterile Processing Field Service Technician - 61

Inside Sales Rep-(Remote)

Enablement Operations Associate

Senior Product Manager

Revenue Operations Analyst

Senior Healthcare Liaison

Area Merchandiser Lead

GTM Engineer

Field Sales Rep - Depositions by Filevine

System Specialist

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