Top 385 Customer support representative Jobs in Richfield, Mn

Medical Coder/Biller
SFM Mutual Insurance Company —Bloomington, MN
- $26.09 - $40.18 an hour
- Full-time
- Hybrid work
- Nursing
- Ability to walk for extended periods
- Basic math
- Paid parental leave
- Health savings account
5d
PT-Patient Services Rep & Tech, Twin Cities Orthopedics
Twin Cities Orthopedics —Edina, MN
- $17.21 - $24.29 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Dental insurance
Quick Apply
Walser Insurance Services Customer Service Representative
Walser Automotive Group —Bloomington, MN
- $16 - $19 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
23h
Customer Service Representative
PRONTO HEATING & AIR CONDITIONING —Edina, MN
- From $21 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Part Sales & Technical Support Representative
Wipaire Inc —South Saint Paul, MN
- $27.25 - $40.87 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
Member Service Representative
Blaze Credit Union —Eagan, MN
- $25.20 - $29.50 an hour
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
- Dental insurance
- 401(k)
Seasonal Customer Service Representative - 2026 (Mid-Atlantic & Midwest)
Minted —Minneapolis, MN
- $17.62 - $19.19 an hour
- Weekends as needed
- Remote
- Residential
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
4d
Patient Services Representative - Twin Cities Orthopedics
Twin Cities Orthopedics —Edina, MN
- $18.77 - $27.82 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Dental insurance
Quick Apply
11d
Customer Service Representative I
City of Minneapolis —Minneapolis, MN
- $28.80 - $35.01 an hour
- Full-time
- Background check
- Research
- Office
- Commuter assistance
- Paid parental leave
3d
Customer Service Representative
Classic Collision —Minneapolis, MN
- $18 - $23 an hour
- Online Application
- 18 years or older
- Ability to walk for extended periods
- Driver's License
- Paid training
- Paid holidays
Patient Service Representative (PSR)
Retina Minnesota MSO LLC —Edina, MN
- $21.50 - $24.00 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Outpatient
- Health savings account
- Paid holidays
Customer Service Representative, Patient Financial Services
Park Nicollet Clinics —Bloomington, MN
- $20.13 - $30.19 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Health insurance
- Dental insurance
Healthcare Contact Center Representative, Inside Sales
Guidehealth —Minneapolis, MN
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
5d
Account Services Representative
U.S. Bank National Association —Minneapolis, MN
- $25.63 - $34.18 an hour
- Full-time
- 5 years
- Research
- Mid-level
- Paid holidays
- Disability insurance
5d
Customer Enablement Representative
Ergotron, Inc. —Eagan, MN
- $20 - $23 an hour
- Remote
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
Customer & Sales Support Representative
Nystrom, Inc. —Minneapolis, MN
- $24.00 - $28.50 an hour
- Full-time
- CRM software
- ERP systems
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Representative- Edina (Full Time)
CorTrust Bank —Edina, MN
- $18 - $23 an hour
- Full-time
- Office
- Entry level
- Paid time off
- Employee assistance program
Quick Apply
10d
Customer Service Representative (PT-Seasonal)
Amrize —Eagan, MN
- $24 - $27 an hour
- Part-time
- Spanish
- Office
- US work authorization
- Paid parental leave
- Health savings account
10d
Customer Service Rep 1
Tennant Company —Eden Prairie, MN
- $21.50 an hour
- Monday to Friday
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Technical Support Representative
TSO Products LLC —Minneapolis-Saint Paul, MN
- $54,000 - $58,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
13d

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Medical Coder/Biller

SFM Mutual Insurance Company -
Bloomington, MN

Apply Now

Job Details

Full-time
$26.09 - $40.18 an hour
5 days ago

Benefits

Internet reimbursement
Paid parental leave
Health savings account
Paid holidays
Loan repayment program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

Location: Bloomington, Minnesota (Hybrid) | Full-Time

Pay: $26.09 to $40.18 ( DOE)

Ranked #8 Top Workplace – Midsize Employer, MN

About the Role:

Since 1983, SFM has been the workers’ compensation partner of choice for agents, employers and their workers. When a workplace injury occurs, employees need to know they will receive timely assistance and support throughout the process. As a member of the Medical Bill Review team, you’ll ensure that the medical bills injured workers incur are paid accurately according to the workers’ compensation guidelines. Verifying the billing codes are correct, following state appropriate workers’ compensation guidelines and producing high-quality work is a key function in this position. You will look at billing practices of medical providers and participate in conferences to address payment rationale as well as maintaining positive team relationships with internal and external customers. Depending on your experience and education you may be hired as an Associate Medical Support Representative or Medical Support Representative. Salary and training will be based on your experience. SFM offers a flexible hybrid work environment, so some office time is required. The Corporate Headquarters are in Minnesota. Apply today and you will discover why SFM retains their employees and is considered an excellent place to grow your career

What You’ll Do:

Review and process medical bills using the Mitchell system, ensuring accuracy and adherence to workers’ compensation guidelines
Meet production and quality standards while maintaining timely turnaround
Analyze medical billing codes (CPT, ICD, HCPCS, CMS) and apply proper reimbursement practices
Identify overpayments, submit refund requests, and escalate concerns appropriately
Manage provider appeals and reconsiderations with professional and compliant communication
Investigate potentially improper billing patterns (overutilization, fraud, errors) and escalate as needed
Collaborate with vendors and internal stakeholders to support bill review processes
Provide high-quality customer support and contribute ideas to improve team efficiency

What We’ll Like About You:

Associate degree or bachelor’s degree in medical bill coding/health information, nursing, or similar field preferred; in lieu of a formal degree, two or more years of technical training or work experience in a medical coding, medical billing, or insurance environment is accepted.
One or more years’ experience working in a customer facing environment highly desirable; experience working in a medical clinic or insurance environment is a plus.
Medical coding certification is preferred, or willing to obtain certification with 18 months of employment.
Knowledge of workers’ compensation insurance and/ or medical coding experience preferred.
Ability to understand and use analytical skills relating to business interpretation of medical documents, including CPT, ICD, HCPS, CMS and bundling. Basic math skills and is good with numbers.
High attention to detail and accuracy
Excellent communication and customer service skills

Candidates who possess a certification from either the American Academy of Professional Coders (AAPC) or the American Health Information Management Association (AHIMA), in addition to the aforementioned skills, may be considered for a higher-level role.

Why You’ll Love Working Here

We want your work life to feel balanced, rewarding, and supported. Here are just a few of the benefits SFM offers:

Comprehensive medical, dental, and vision coverage (plus HSA/FSA options).
Significant Cash Benefit if You Opt Out of Our Health Plan
Flexible hybrid work environment.
401(k) with both Traditional and Roth options + company match.
Contributions toward student loan repayment.
Generous PTO, 9 paid holidays, and paid parental leave.
Monthly home internet allowance.
Free life insurance, short-term & long-term disability coverage.
Incentive bonus opportunities.
Adoption financial assistance.
Pet insurance.
Annual company-wide volunteer day.
Discounts on gyms, fitness apps, and wellness programs.

Who We Are

SFM is the leading workers’ compensation insurer in Minnesota, with a growing presence across the Midwest. We’re proud to be recognized as a Top Workplace (#8 midsize employer in MN) thanks to our supportive culture, commitment to our employees, and focus on doing what’s right. Learn more by clicking here (https://www.sfmic.com/careers/).

The base pay posted is just one component of SFM’s total compensation package. The salary range listed represents the full compensation range for this position. Job title and starting pay will be based on the selected candidate’s relevant knowledge, skills, abilities and/or experience, and education, if applicable as well as internal equity with other employees in the same job classification. #SFM

Work Environment and Physical Demands

Regular attendance is required. Work takes place in a semi paperless environment within an office setting, either on business premises or other remote location, using standard office equipment such as computers, phones, and copiers, which requires being stationary for extended periods of time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers, handle or feel; and reach with hands and arms and work with close vision. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Work is performed indoors with little to no exposure to extreme outdoor weather conditions.

SFM Mutual Insurance Company and each of its parent companies, subsidiaries and/or affiliated companies are Equal Opportunity/Affirmative Action Employers. SFM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, status with regard to public assistance, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SFM Companies, EEO/AA Employers. SFM is a participant of E-Verify. Applicants have rights under Federal Employment Laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer support representative jobs in richfield, mn

Medical Coder/Biller

PT-Patient Services Rep & Tech, Twin Cities Orthopedics

Walser Insurance Services Customer Service Representative

Customer Service Representative

Part Sales & Technical Support Representative

Member Service Representative

Seasonal Customer Service Representative - 2026 (Mid-Atlantic & Midwest)

Patient Services Representative - Twin Cities Orthopedics

Customer Service Representative I

Customer Service Representative

Patient Service Representative (PSR)

Customer Service Representative, Patient Financial Services

Healthcare Contact Center Representative, Inside Sales

Account Services Representative

Customer Enablement Representative

Customer & Sales Support Representative

Customer Service Representative- Edina (Full Time)

Customer Service Representative (PT-Seasonal)

Customer Service Rep 1

Technical Support Representative

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