Top 2363 Customer success team manager Jobs in Richfield, Oh

Customer Success Team Manager
BrightEdge —Cleveland, OH
- $90,000 - $140,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Commuter assistance
- Paid parental leave
Customer Success Manager
3E —Cleveland, OH
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
13d
Collections Manager-Healthcare
Revcare, Inc. —Fairlawn, OH
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Project Manager - Commercial Millwork
Reserve Millwork —Bedford Heights, OH
- $75,000 - $95,000 a year
- Urgently hiring
- Hybrid work
- Background check
- 7 years
- ERP systems
- Profit sharing
- Health savings account
Quick Apply
Lead Millwork Custom Craftsman
Reserve Millwork —Bedford, OH
- $26 - $32 an hour
- Full-time
- Carpentry
- In-person
- Senior level
- Profit sharing
- Health savings account
Quick Apply
Area Sales Manager
ALTENLOH BRINCK & CO US INC (SPAX, TRUFAST, & TRUF —Cleveland, OH
- Full-time
- Construction site
- Product management
- Travel
- Health insurance
- Dental insurance
Territory Sales Manager
Roundstone —Cleveland, OH
- Presentation skills
- Senior level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Director, Utilization Management & Operational Integrity
Medical Mutual of Ohio —Cleveland, OH
- Hybrid work
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Disability insurance
Assistant Shipping Manager
Jetro / Restaurant Depot —Streetsboro, OH
- $17.40 - $17.98 an hour
- Full-time
- Computer literacy
- Mid-level
- Ability to climb stairs
Field Service Technician - Industrial
IPG —Cleveland, OH
- $20.67 - $24.00 an hour
- Extended hours
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- On-the-job training
Quick Apply
Retail Sales Manager
Conrad’s Tire Express And Total Car Care —Solon, OH
- $28,000 - $45,000 a year
- Full-time
- Mid-level
- Driver's License
- Team management
Quick Apply
11d
District Manager Wireless - Verizon Francise
bp —Westlake, OH
- $70,000 - $80,000 a year
- Merchandising
- Pass drug screening
- Analysis skills
- Paid parental leave
- Parental leave
Account Manager
Hemlock Landscapes, Inc. —Chagrin Falls, OH
- $55,000 - $75,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Lead HVAC Installer
Trustal Recruiting —Avon, OH
- $38 - $45 an hour
- Full-time
- Clean driving record
- Customer service
- Military
- Paid holidays
- Health insurance
Quick Apply
3d
Automation Technician, Auxiliary Conveying Eq
Mold-Rite Plastics —Twinsburg, OH
- Full-time
- Basic math
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Product Manager - GRC+LMS
K2-GRC —Hudson, OH
- From $75,000 a year
- Full-time
- Mid-level
- 3 years
- Product management
- Health savings account
- Health insurance
Quick Apply
Treasury Management Sales Officer, Cleveland
Dollar Bank —Cleveland, OH
- $85,000 - $96,200 a year
- Background check
- Mid-level
- 3 years
Quick Apply
Territory Sales Manager
Alliance Sales and Marketing —Akron, OH
- Full-time
- Microsoft PowerPoint
- Background check
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
Mid-Market Account Manager, Spectrum Business
SPECTRUM —Independence, OH
- $39,900 - $65,800 a year
- Microsoft Outlook
- Mid-level
- Office
- Opportunities for advancement
Residential Electrician
User Friendly Home Services —Parma, OH
- $27 - $35 an hour
- 8 hour shift
- Background check
- Construction site
- Customer service
- Fuel card
- AD&D insurance
Quick Apply
12d

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customer success team manager jobs near richfield, oh

Customer Success Team Manager

BrightEdge -
Cleveland, OH

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Job Details

Full-time
$90,000 - $140,000 a year

Benefits

Commuter assistance
Paid parental leave
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Gym membership

Qualifications

Customer communication
Bachelor's degree
Data-driven problem-solving

Full Job Description

Shape the future of Search.

About BrightEdge

BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.

What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.

About the Role

Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market. With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their organic search goals.

We’re looking for a Manager to lead our Digital Customer Success team, focused on driving impact for BrightEdge’s enterprise customers. You’ll coach a talented group of CSMs, helping them develop both their analytical expertise and their ability to deliver world-class customer experiences.

If you love mentoring others, thrive on solving complex marketing and analytics challenges, and get energy from helping customers win — this is the role for you.

How you'll spend your time:

Lead and grow a team of CSMs — hiring, onboarding, and developing top talent.
Coach your team to successfully guide customers through key phases of the SEO lifecycle: implementation, adoption, and ongoing support
Oversee customer success programs: Join key calls, review account strategies, and ensure customers achieve measurable outcomes.
Monitor and drive team performance: Set goals, review account books weekly, and track KPIs that align with adoption, engagement, and retention.
Collaborate cross-functionally with Product, Marketing, and Engineering to ensure our customers’ needs and insights shape the future of BrightEdge.
Be a hands-on leader: Jump into accounts when needed, helping your team navigate complex challenges and uncover new opportunities.

We're excited about you if you have:

5+ years of experience in customer-facing roles, with at least 3+ years managing teams.
A strong background in digital marketing, SEO, or analytics, ideally in a SaaS or tech environment.
A proven track record of developing talent and building high-performing, customer-obsessed teams.
Experience managing complex customer programs or integrations across multiple business functions.
Excellent communication and storytelling skills — you know how to tailor a message for executives, marketers, and technical teams alike.
A curious, data-driven mindset and a passion for solving marketing problems through technology.
Bachelor’s degree required

Benefits:

Motivating, high-impact work that builds your career
Medical, dental, and vision insurance with multiple package options
15-23 days PTO depending on tenure plus 10 paid holidays
Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
Discounted gym membership and fitness benefits
No or low cost therapy and professional coaching sessions through Spring Health
4-6 weeks fully paid parental leave
Pet wellness and insurance plans to keep your furry family healthy

$90,000 - $140,000 a year

This role offers a base salary plus a quarterly performance bonus. The listed range reflects the total on-target earnings (OTE) for this position. Actual compensation will depend on your skills, experience, and other job-related factors.

How we work

BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work.

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Refine Your Search

customer success team manager jobs in richfield, oh

Customer Success Team Manager

Customer Success Manager

Collections Manager-Healthcare

Senior Project Manager - Commercial Millwork

Lead Millwork Custom Craftsman

Area Sales Manager

Territory Sales Manager

Director, Utilization Management & Operational Integrity

Assistant Shipping Manager

Field Service Technician - Industrial

Retail Sales Manager

District Manager Wireless - Verizon Francise

Account Manager

Lead HVAC Installer

Automation Technician, Auxiliary Conveying Eq

Product Manager - GRC+LMS

Treasury Management Sales Officer, Cleveland

Territory Sales Manager

Mid-Market Account Manager, Spectrum Business

Residential Electrician

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