Top 8 Desktop support technician ii Jobs in Richfield Mn

Desktop Support Technician II
Elior NA Corporate —Minneapolis, MN
- $26.00 - $28.90 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Commuter assistance
- Paid holidays
Quick Apply
Desktop Service Technician II
Stratasys, Inc. —Minnetonka, MN
- $25.60 - $28.91 an hour
- Mid-level
- Windows
- Microsoft Office
- Health savings account
- Employee stock purchase plan
2d
Specialist II, Business Technology Support
Sysco —Little Canada, MN
- $28.99 - $43.51 an hour
- Weekends as needed
- 5 years
- High school diploma or GED
- Continuous improvement
4d
IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Work from home
- Opportunities for advancement
Service Technician II
Syand Corporation —Burnsville, MN
- $60,000 - $75,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- Research
Quick Apply
9d
IT Support Specialist Tier II
AIIStar Construction —Eden Prairie, MN
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Technical Specialist, Tier 2
Brave North Technology —Saint Paul, MN
- $60,000 - $70,000 a year
- 8 hour shift
- Hybrid work
- Mid-level
- Office
- Windows
- Health savings account
- 401(k)
Quick Apply
Field Engineer II - Contractor (1099)
Acuative Corporation —Minneapolis, MN
- Contract
- Background check
- Pass drug screening
- Mid-level
Quick Apply

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desktop support technician ii jobs near richfield mn

Desktop Support Technician II

Elior NA Corporate -
Minneapolis, MN

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Job Details

Full-time
$26.00 - $28.90 an hour

Benefits

Commuter assistance
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Opportunities for advancement

Qualifications

Desktop computer repair
Customer communication
Technical documentation
5 years
Laptop (troubleshooting support)
Corporate training
Hardware maintenance
Equipment troubleshooting
Operating system updates
Mid-level
Microsoft Office
Shipping & receiving
Professional development support
Computer hardware
Desktop (troubleshooting support)
Computer management
Remote access software
Customer support ticket management
Mentoring
Computer networking
Bomgar
Application Maintenance
Desktop administration
Equipment inventory management
Hardware diagnostics
Escalation handling
Communication skills
Active Directory management
Ticketing system technical support

Full Job Description

Desktop Support Technician II

Job Reference Number: 41037
Employment Type: Full-Time, Onsite
Segment: Elior Corporate
Brand: ENA Corporate
Location: Minneapolis, Texas (US-TX)

Desktop Support Technician Level II

(Mid-Level / Experienced Support)

Summary

The Desktop Support Technician Level II provides advanced technical support and serves as a (Helpdesk / Service Desk) escalation point for Level II support. This role partners closely with IT teams and business segments to ensure reliable end-user support and system functionality.

What You’ll Be Doing

Troubleshoot and resolve escalated tickets from Helpdesk / Service Desk
Computer imaging, computer deployment, and computer recovery
Shipping and receiving computer equipment
Support enterprise and in house applications
Assist with system upgrades, patches, and maintenance activities
Partner with IT teams (network, security, systems) to resolve issues
Train and mentor junior support staff
Maintain and improve support documentation and processes
Adhering to company IT policies, procedures and checklists
Organization; maintain computer equipment and computer inventory
Ticketing system; managing a queue and prioritization of tickets
Time management
White Glove support for VIP, C levels and upper management.
Advanced support for computer software in a corporate environment
Advanced support for computer hardware in a corporate environment
Hardware repairs of HP Laptop; keyboards, hard drives, display screens and more.
Hands on tech support at the Houston Corporate office
Provide remote tech support using remote tools; Bomgar/Remote Trust
Being on time and working in a scheduled work shift with team members.
Professional demeanor in a corporate work environment

What We’re Looking For

5+ years of IT hands on desktop support experience
Good troubleshooting skills across Windows environments and common enterprise tools
Experience with Active Directory, Microsoft O365, and Imaging tools.
Familiarity with networking basics
Good problem-solving
Customer service
Good communication skills (ability to articulate to the user successfully)

Where you'll be working:

This position is based at Elior’s Minneapolis, MN office. In office Monday – Friday.

Office Location: 1515 Central Ave NE, Minneapolis, MN 55113

Compensation Range

$26.00 to $28.90 per hour, based on experience.

Our Benefits:

Medical (FT Employees)
Dental
Vision
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits (Parking and Transit)
EAP
401k
Sick Time
Holiday Pay (9 paid holidays)
Tuition Reimbursement (FT Employees)
Paid Time Off

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.

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Refine Your Search

desktop support technician ii jobs in richfield mn

Desktop Support Technician II

Desktop Service Technician II

Specialist II, Business Technology Support

IT Support Technician-Level 2

Service Technician II

IT Support Specialist Tier II

IT Technical Specialist, Tier 2

Field Engineer II - Contractor (1099)

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